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Technical Communications Manager Jobs in Baton Rouge, LA

State of Louisiana

COMMUNICATIONS OFFICER 3

Baton Rouge, LA · On-site

$3.4K - $6.1K/mo

... technical institute plus one year of experience in transmitting and receiving messages by radio or ... May have project management responsibilities assigned by supervisor. Louisiana State Government ...

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Technical Inside Sales

Baton Rouge, LA · On-site

Manage multiple customer requests while maintaining accuracy and responsiveness in a fast-paced ... Strong communication and interpersonal skills. * Ability to interpret technical information and ...

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Technical Communications Manager information

See Baton Rouge, LA salary details

$49K

$146.2K

$185.8K

How much do technical communications manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical communications manager in Baton Rouge, LA is $146,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,900.00 and $173,800.00 per year, depending on experience, location, and employer.

What is the difference between Technical Communications Manager vs Technical Writer?

AspectTechnical Communications ManagerTechnical Writer
CredentialsBachelor's degree in Communications, Technical Writing, or related field; often with project management experienceBachelor's degree in English, Communications, or related field; certifications like STC are common
Work EnvironmentLeads teams, manages communication projects, collaborates with multiple departmentsCreates technical documents, manuals, and guides independently or in small teams
Industry UsageUsed across tech, manufacturing, and engineering companies for overseeing documentation teamsCommonly employed in software, engineering, and technical fields for producing documentation

The Technical Communications Manager oversees documentation teams and manages communication projects, while the Technical Writer focuses on creating technical content. Both roles require strong writing skills and technical knowledge, but the manager has additional responsibilities in leadership and project management.

What are the key skills and qualifications needed to thrive as a technical communications manager?

To thrive as a Technical Communications Manager, you need expertise in technical writing, project management, and a solid understanding of the relevant industry, usually backed by a degree in communications, English, or a related field. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, and content management systems, as well as certifications such as CPTC, is highly valuable. Exceptional leadership, collaboration, and interpersonal skills set top performers apart by enabling them to manage teams and bridge gaps between technical and non-technical stakeholders. These skills and qualities are crucial for producing clear, accurate documentation and ensuring consistent messaging across complex technical projects.

What can I do with a technical communications manager degree?

A degree in technical communications management prepares individuals to oversee the creation and delivery of technical information, such as manuals, documentation, and training materials. Graduates can work as technical writers, documentation managers, or communication specialists in industries like technology, engineering, and healthcare, often utilizing tools like Adobe FrameMaker or MadCap Flare and requiring strong writing, editing, and project management skills.

What does a technical communications manager do?

A Technical Communications Manager oversees the creation and delivery of technical documents, manuals, and other communication materials that explain complex information in a clear and accessible way. They manage teams of technical writers, editors, and content developers, ensuring that all documentation meets quality standards and aligns with organizational goals. Additionally, they collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy. Their role is crucial in helping users and employees understand technical products, systems, or services.

How does a technical communications manager typically collaborate with engineering and product teams?

Technical Communications Managers work closely with engineering and product teams to gather accurate technical information and ensure documentation aligns with product releases. They often attend cross-functional meetings, translate complex technical concepts into user-friendly content, and coordinate review cycles with subject matter experts. Building strong relationships with these teams is key to creating clear, timely, and effective documentation. This collaboration also helps Technical Communications Managers anticipate upcoming changes and proactively update resources for end-users.

What degree do you need to be a technical communications manager?

A technical communications manager typically holds a bachelor's degree in fields such as technical communication, English, journalism, or a related discipline. Some roles may prefer or require a master's degree or professional certifications in technical writing or communication tools. Strong writing skills, familiarity with content management systems, and technical knowledge are also important for this role.
What are popular job titles related to Technical Communications Manager jobs in Baton Rouge, LA? For Technical Communications Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Technical Communications Manager jobs in Baton Rouge, LA look for? The top searched job categories for Technical Communications Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Technical Communications Manager jobs? Cities near Baton Rouge, LA with the most Technical Communications Manager job openings:
Technical Communications Manager jobs near you

Technical Resource and Operations Manager

Envoc

Baton Rouge, LA

Full-time

Posted 11 days ago

Job description

Description

The Technical Resource & Operations Manager is responsible for ensuring Envoc's technical talent is effectively aligned with client needs, business priorities, and employee career growth. This role serves as the bridge between engineering leadership, project management, sales, and people operations to optimize resource allocation, workforce planning, and employee development.

The Technical Resource & Operations Manager balances business demands with employee engagement by understanding team capacity, technical skillsets, project requirements, and individual career goals. Success in this role results in high employee utilization, successful project staffing, strong employee retention, and exceptional client delivery.

The Technical Resource & Operations Manager is responsible for ensuring the Customer Support organization has the technical knowledge, staffing, documentation, and support resources necessary to deliver excellent service while enabling successful onboarding and long-term adoption of Envoc's SaaS products.

Requirements

Resource Planning & Allocation
  • Manage company-wide technical resource planning across all client and internal projects.
  • Assign developers, architects, QA engineers, DevOps engineers, designers, and technical specialists based on project requirements, skills, availability, and career development goals.
  • Monitor employee utilization and capacity to maximize efficiency while preventing burnout.
  • Maintain accurate forecasting for upcoming staffing needs.
  • Partner with project managers to proactively resolve staffing conflicts and changing priorities.
Workforce Planning
  • Forecast hiring needs based on project pipeline and sales forecasts.
  • Identify technical skill gaps and recommend hiring or training strategies.
  • Collaborate with recruiting throughout the hiring process.
  • Assist leadership with succession planning and long-term workforce strategy.
Employee Development
  • Conduct regular one-on-one meetings with assigned technical employees.
  • Support career path development and individual growth plans.
  • Partner with technical leaders to identify coaching and mentoring opportunities.
  • Assist with performance management and employee engagement initiatives.
  • Identify training opportunities to strengthen technical capabilities.

Support and Operational Readiness

  • Manage support teams to ensure delivery readiness
  • Help track support KPIs and SLA performance
  • Support internal product training and knowledge transfer
  • Improve delivery and support documentation
Project Collaboration
  • Partner with Project Managers to understand project timelines and staffing requirements.
  • Collaborate with Sales during project estimation to validate resource availability.
  • Assist leadership with prioritization when resource constraints exist.
  • Help ensure project teams are balanced with appropriate experience levels.
Performance & Metrics

Monitor and report key operational metrics including:

  • Billable utilization
  • Resource capacity
  • Forecast accuracy
  • Bench time
  • Employee workload
  • Staffing lead time
  • Hiring projections
  • Employee retention
  • Skills inventory

Provide regular reporting and recommendations to executive leadership.

Communication & Leadership
  • Serve as the primary point of contact for resource-related decisions.
  • Facilitate communication between technical teams, project managers, leadership, and HR.
  • Promote transparency around staffing priorities and business needs.
  • Foster collaboration and accountability across departments.
Process Improvement
  • Develop and improve resource management processes and tools.
  • Maintain accurate employee skills matrices.
  • Recommend improvements to project staffing workflows.
  • Continuously improve forecasting accuracy and reporting capabilities.
QualificationsRequired
  • Bachelor's degree in Business, Information Technology, Human Resources, Project Management, or a related field (or equivalent experience).
  • 5+ years of experience in technical resource management, project management, engineering management, operations, or consulting.
  • Experience managing competing priorities across multiple projects.
  • Strong organizational and analytical skills.
  • Excellent interpersonal and communication abilities.
  • Ability to influence without direct authority.
  • Advanced experience with spreadsheets and reporting tools.
Preferred
  • Experience within a custom software development or technology consulting company.
  • Understanding of Agile software development methodologies.
  • Experience with project management software.
  • Familiarity with technical roles including software engineering, QA, DevOps, UX/UI, cloud engineering, and solution architecture.
  • Experience with resource planning or Professional Services Automation (PSA) tools.
Core Competencies
  • Strategic Resource Planning
  • Workforce Forecasting
  • Relationship Management
  • Conflict Resolution
  • Capacity Planning
  • Data Analysis
  • Organizational Agility
  • Coaching & Employee Development
  • Decision Making
  • Communication
  • Collaboration
  • Business Acumen
Success Measures

Success in this role means the right people are assigned to the right work at the right time while supporting employee growth and delivering exceptional client outcomes. A successful Technical Resource Manager improves utilization, reduces staffing delays, strengthens employee engagement, enables predictable project delivery, and helps Envoc scale efficiently while living its core values of learning, innovation, professionalism, accountability, and sharing knowledge.

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