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Technical Communication Jobs in Boston, MA (NOW HIRING)

Technical Writer

Beverly, MA · On-site

$56K - $103K/yr

The ideal candidate is a strong technical communicator who can translate complex mechanical and process information into documentation that is precise, accessible, and easy to use. Core ...

Technical Writer

Beverly, MA · On-site

$56K - $103K/yr

The ideal candidate is a strong technical communicator who can translate complex mechanical and process information into documentation that is precise, accessible, and easy to use. Core ...

Technical Writer

Beverly, MA · On-site

$56K - $103K/yr

The ideal candidate is a strong technical communicator who can translate complex mechanical and process information into documentation that is precise, accessible, and easy to use. Core ...

The ideal candidate is a strong technical communicator who can translate complex mechanical and process information into documentation that is precise, accessible, and easy to use. Core ...

Showing results 21-40

Technical Communication information

See Boston, MA salary details

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How much do technical communication jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical communication in Boston, MA is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Technical Communication vs Technical Writing?

AspectTechnical CommunicationTechnical Writing
CredentialsOften requires degrees or certifications in communication, technical fields, or related areasTypically requires degrees or certifications in technical writing, communication, or related fields
Work EnvironmentInvolves collaboration across teams, presentations, and multimedia contentFocuses on creating written documentation, manuals, and guides
Industry UsageUsed across various industries including tech, healthcare, and engineering for broader communication rolesPrimarily used in technical documentation, manuals, and user guides

Technical Communication encompasses a broader range of communication methods, including visual and oral content, while Technical Writing mainly focuses on producing clear, concise written documentation. Both roles often overlap but serve different communication needs within organizations.

How do technical communicators typically collaborate with subject matter experts (SMEs) during a project?

Technical communicators often work closely with subject matter experts (SMEs) to gather accurate and detailed information for documentation or user guides. This collaboration usually involves conducting interviews, reviewing technical materials, and clarifying complex concepts to ensure content is both precise and accessible to the intended audience. Building strong relationships and maintaining open communication with SMEs is key, as it helps overcome challenges such as tight deadlines or translating highly technical jargon into user-friendly language. Most teams use collaborative tools and regular meetings to streamline this process and ensure project milestones are met.

What is technical communication?

Technical communication is the process of conveying complex information to specific audiences in a clear and understandable way. This field often involves creating user manuals, help documents, instructions, and other materials that help people use products or understand technical concepts. Technical communicators use both writing and visual skills to translate technical jargon into accessible language, ensuring the information is accurate and easy to follow. They often work closely with engineers, developers, and subject matter experts to gather information and present it effectively.

What are the key skills and qualifications needed to thrive as a technical communicator, and why are they important?

To thrive as a Technical Communicator, you need strong writing and editing skills, expertise in simplifying complex information, and often a relevant degree in English, communications, or a technical field. Familiarity with tools like Adobe FrameMaker, MadCap Flare, and content management systems (CMS) is typical, and certifications such as CPTC (Certified Professional Technical Communicator) can be advantageous. Attention to detail, collaboration, and the ability to adapt to various audiences are important soft skills in this role. These competencies ensure clear, accurate documentation that supports user understanding and meets organizational goals.
Infographic showing various Technical Communication job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,644 per year, or $22.9 per hour.

Senior Specialist, Analytical Technical Operations

Moderna, Inc.

Norwood, MA • On-site

Full-time

PTO

Re-posted 12 days ago


Moderna rating

9.2

Company rating: 9.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 86 rated pharmaceutical


Job description

The Role
The Individual is responsible for enabling efficient analytical execution across CMC Development programs through strategic planning, stability study management, and digital operations support. This role serves as a key operational partner, translating inputs from multiple laboratory and business systems into executable testing plans while ensuring analytical activities are aligned with program priorities, timelines, and development objectives.
Working across Analytical Development, Process Development, and other CMC functions, the Candidate drives operational excellence through process optimization, automation, and digital integration initiatives. The role combines scientific understanding, project coordination, and data-driven decision-making to support stability programs, accelerate development timelines, and deliver high-quality analytical data that informs critical product development and regulatory decisions.
What You'll Do
  • Develop and maintain integrated analytical testing schedules by consolidating inputs from multiple digital systems, program priorities, and laboratory capacity to support CMC Development activities.
  • Author, review, and manage stability protocols and studies for novel mRNA and Lipid Nanoparticle (LNP) drug candidates, supporting shelf-life determination, IND-enabling studies, and product development milestones.
  • Generate, review, trend, and interpret analytical data; perform peer data review; prepare technical summaries and data packages; and communicate results and recommendations to stakeholders across CMC Development.
  • Manage multiple program timelines simultaneously, ensuring testing milestones, study deliverables, and reporting commitments are completed on schedule.
  • Collaborate with cross-functional partners to support forecasting activities, stage-appropriate testing strategies, sample management, and development program planning.
  • Design and implement digital tools, automated workflows, and operational processes that improve efficiency, enhance throughput, and support scalable analytical operations.
  • Lead efforts to integrate new digital capabilities and improve connectivity between laboratory and enterprise systems, enabling more effective planning and execution.
  • Maintain accurate and compliant documentation while partnering with analytical scientists and technical teams to support method understanding and successful execution of analytical activities.

Here's What You'll Need (Basic Qualifications)
  • Bachelor's degree in Chemistry, Biochemistry, Pharmaceutical Sciences, Biology, Chemical Engineering, or a related scientific discipline.
  • 6-8 years of experience in biotechnology, pharmaceuticals, analytical development, technical operations, or CMC Development.
  • Experience managing stability studies, analytical testing programs, or laboratory operations within a regulated environment.
  • Experience working with LabVantage, Benchling, or similar laboratory information management (LIMS), electronic laboratory notebook (ELN), and data management systems.
  • Strong project management, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills with experience presenting technical data to diverse stakeholders.

Here's What You'll Bring to the Table (Preferred Qualifications)
  • Experience supporting mRNA, LNP, biologics, or other advanced therapeutic modalities.
  • Knowledge of CMC Development, stability programs, and regulatory requirements supporting IND submissions and product development.
  • Experience with process automation, workflow optimization, data visualization, or digital transformation initiatives.
  • Demonstrated ability to analyze, trend, and interpret analytical data to support scientific and operational decision-making.
  • Experience leading or supporting cross-functional programs and projects, including planning, prioritization, stakeholder management, risk mitigation, and execution against key milestones.

Key Competencies
  • Analytical Operations & Planning
  • Stability Study Management
  • Digital Systems & Automation
  • Cross-Functional Collaboration
  • Project & Program Management
  • Data Analysis & Technical Reporting
  • Continuous Improvement
  • Scientific Problem Solving
  • Technical Communication

Pay & Benefits
At Moderna, we believe that when you feel your best, you can do your best work. That's why our benefits and well-being resources are designed to support you-at work, at home, and everywhere in between.
  • Competitive healthcare, plus voluntary benefit programs to support your unique needs
  • A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
  • Family planning benefits, including fertility, adoption, and surrogacy support
  • Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
  • Savings and investments to help you plan for the future
  • Location-specific perks and extras

The salary range for this role is $89,900.00 - $143,800.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Our Working Model
As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.
Moderna is a smoke-free, alcohol-free, and drug-free work environment.
Equal Opportunities
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Accommodations
We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com.
Export Control NoticeThis position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant's ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.

What Moderna employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Moderna logo

About Moderna

Sourced by ZipRecruiter

In just over a decade, Moderna has evolved from a research-focused company in the messenger RNA (mRNA) field to a leading enterprise with a diverse clinical portfolio of vaccines and therapeutics. With a strong intellectual property portfolio and state-of-the-art manufacturing capabilities, Moderna collaborates with global partners to advance groundbreaking science and achieve rapid scaling of production. Notably, Moderna's mRNA platform has enabled the development of therapies for various diseases, including infectious diseases, immuno-oncology, and cardiovascular conditions. Recognized as a top biopharmaceutical employer, Moderna fosters an inclusive and smoke-free work environment. The company is dedicated to equal employment opportunities and non-discrimination, ensuring that all employees and applicants are treated with respect and without bias based on factors like race, gender, religion, disability, or sexual orientation. Moderna is also committed to providing reasonable accommodations for individuals with disabilities, in accordance with applicable laws. To know more, visit www.modernatx.com.

Industry

Manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Cambridge, MA, US

Year founded

2010

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