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Technical Communication Jobs in Georgia (NOW HIRING)

Wagner - Technical

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Technical Program Manager

Suwanee, GA · On-site

$110K/yr

Strong technical understanding of electronic assemblies, PCBAs, and system-level builds. * Proven ... Strong written and verbal communication skills. * High energy, self-motivated, and able to operate ...

STI

Hardware Test Engineer

Peachtree City, GA · On-site

Focusing on facilitating technical communication between engineering groups and non-technical team members, the Hardware Test Engineer (EE) will use his/her technical expertise to help identify ...

INNOVATIVE NETWORK SYSTEMS

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Technical Lead

Marietta, GA · On-site

$90K - $130K/yr

... communications, and business applications. * Serve as the senior technical escalation point for ... difficult or high-impact incidents, ensuring issues are diagnosed, communicated, and resolved ...

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Technical Communication information

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How much do technical communication jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical communication in Georgia is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Technical Communication vs Technical Writing?

AspectTechnical CommunicationTechnical Writing
CredentialsOften requires degrees or certifications in communication, technical fields, or related areasTypically requires degrees or certifications in technical writing, communication, or related fields
Work EnvironmentInvolves collaboration across teams, presentations, and multimedia contentFocuses on creating written documentation, manuals, and guides
Industry UsageUsed across various industries including tech, healthcare, and engineering for broader communication rolesPrimarily used in technical documentation, manuals, and user guides

Technical Communication encompasses a broader range of communication methods, including visual and oral content, while Technical Writing mainly focuses on producing clear, concise written documentation. Both roles often overlap but serve different communication needs within organizations.

How do technical communicators typically collaborate with subject matter experts (SMEs) during a project?

Technical communicators often work closely with subject matter experts (SMEs) to gather accurate and detailed information for documentation or user guides. This collaboration usually involves conducting interviews, reviewing technical materials, and clarifying complex concepts to ensure content is both precise and accessible to the intended audience. Building strong relationships and maintaining open communication with SMEs is key, as it helps overcome challenges such as tight deadlines or translating highly technical jargon into user-friendly language. Most teams use collaborative tools and regular meetings to streamline this process and ensure project milestones are met.

What is technical communication?

Technical communication is the process of conveying complex information to specific audiences in a clear and understandable way. This field often involves creating user manuals, help documents, instructions, and other materials that help people use products or understand technical concepts. Technical communicators use both writing and visual skills to translate technical jargon into accessible language, ensuring the information is accurate and easy to follow. They often work closely with engineers, developers, and subject matter experts to gather information and present it effectively.

What are the key skills and qualifications needed to thrive as a technical communicator, and why are they important?

To thrive as a Technical Communicator, you need strong writing and editing skills, expertise in simplifying complex information, and often a relevant degree in English, communications, or a technical field. Familiarity with tools like Adobe FrameMaker, MadCap Flare, and content management systems (CMS) is typical, and certifications such as CPTC (Certified Professional Technical Communicator) can be advantageous. Attention to detail, collaboration, and the ability to adapt to various audiences are important soft skills in this role. These competencies ensure clear, accurate documentation that supports user understanding and meets organizational goals.
What cities in Georgia are hiring for Technical Communication jobs? Cities in Georgia with the most Technical Communication job openings:
Technical Communication jobs near you
Infographic showing various Technical Communication job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,035 per year, or $17.8 per hour.

Technical Services Lead

Lennox International

Stone Mountain, GA • On-site

$109K - $142K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 hours ago

Lennox International rating

7.1

Company rating: 7.1 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

340th of 487 rated machine equipment manufacturers

Job description

Who We Are
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Heatcraft Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Magna Industrial and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.
What Drives Success
Location: Stone Mountain, GA-100%Onsite
The Technical Services Lead serves as a key liaison between Field Service, Engineering, Product Management, and Manufacturing teams to identify, investigate, and resolve product quality, reliability, and recurring field performance issues. This role drives continuous improvement initiatives by leveraging technical expertise, cross-functional collaboration, and customer insights to enhance product performance and serviceability.
Key Responsibilities:
  • Investigate, analyze, and compile technical data to effectively communicate product quality concerns and field issues to the appropriate stakeholders.
  • Lead cross-functional teams in identifying root causes and implementing corrective actions for field service and product performance issues.
  • Track, manage, and report the status, progress, and associated costs of active projects and improvement initiatives.
  • Monitor product quality trends and develop service bulletins, application bulletins, and other technical communications as needed.
  • Visit customer sites to observe, document, and troubleshoot field issues while supporting timely and effective problem resolution.
  • Collaborate with New Product Development teams to evaluate service requirements, technical support needs, and product maintainability.
  • Represent Technical Support throughout the Stage-Gate Product Development Process, ensuring support readiness and service considerations are incorporated into product launches.
  • Review technical documentation for new products and assist in identifying training needs, content development, and launch readiness activities.
  • Develop and deliver technical training programs for internal teams on new products, product enhancements, and technical updates.
  • Provide technical leadership, mentorship, and guidance to less experienced team members and support staff.
  • Champion continuous improvement efforts by identifying opportunities to enhance product quality, reliability, serviceability, and customer satisfaction.

What We Are Looking For
  • Requires a bachelor's degree in engineering, a related field, or an equivalent combination of education and experience.
  • Requires at least 8 years of relevant transcritical and liquid overfeed CO₂ refrigeration systems experience.
  • Projects a positive and professional image at all times, assisting customers promptly and conducting all business in a friendly, courteous and knowledgeable manner.
  • Demonstrates ability to advocate, organize, problem-solve and provide root-cause results.
  • Must be physically able to climb ladders and make roof-top inspections.
  • Have strong understanding of Microsoft Excel, PowerPoint and Word.
  • SAP knowledge a plus.
  • Must possess and maintain a valid driver's license and be eligible to rent and operate rental vehicles for business travel.
  • Must possess and maintain a valid passport.
  • Must be able and willing to travel domestically and, on occasion, internationally as business needs require.
  • Must be able to travel via commercial aircraft and stay overnight for customer visits, training events, field investigations, and other business-related activities.
  • Travel requirements may be up to 50%.

What We Offer
Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $109,000 - $142,500 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10-11 paid holidays, and 3 floating holidays per year.
Our Culture: At Heatcraft, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Heatcraft is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Heatcraft, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact CandidateAccommodations@Lennox.com.
#Heatcraft #LI-DM1

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