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Technical Associate Jobs in Saint Cloud, MN (NOW HIRING)

Sportech, LLC

Technical Illustrator

Elk River, MN · On-site

$27 - $31/hr

Associates degree or equivalent experience with an emphasis in Technical Illustration, Communication, and/or writing, or a related field with an emphasis on written communication. * Minimum of 1 year ...

Sportech

Technical Illustrator

Elk River, MN · On-site

$27 - $31/hr

Associates degree or equivalent experience with an emphasis in Technical Illustration, Communication, and/or writing, or a related field with an emphasis on written communication. * Minimum of 1 year ...

Sportech, LLC

Technical Illustrator

Elk River, MN · On-site

$27 - $31/hr

Associates degree or equivalent experience with an emphasis in Technical Illustration, Communication, and/or writing, or a related field with an emphasis on written communication. * Minimum of 1 year ...

Sportech Inc.

Technical Illustrator

Elk River, MN · On-site

$27 - $31/hr

Associates degree or equivalent experience with an emphasis in Technical Illustration, Communication, and/or writing, or a related field with an emphasis on written communication. * Minimum of 1 year ...

Andersen Corporation

Technical Writer II

Oak Park, MN · On-site

$62K - $94K/yr

Bachelor's degree in communications, engineering, technical or related discipline with no experience or an Associate of Science Degree with a minimum of 5 years of experience in related areas of work ...

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All JobsTechnical Associate JobsTechnical Associate Jobs in Saint Cloud, MN

Technical Associate information

See Saint Cloud, MN salary details

$10

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$56

How much do technical associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical associate in Saint Cloud, MN is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.20 per hour, depending on experience, location, and employer.

What is a technical associate?

A Technical Associate is a professional who supports technical operations within an organization, often working in fields such as IT, engineering, or research. Their responsibilities typically include assisting with troubleshooting, maintaining equipment or systems, and providing technical support to teams or clients. They may also help in implementing new technologies and ensuring smooth day-to-day technical functions. Technical Associates usually work under the guidance of senior technical staff and may have opportunities to advance as they gain experience.

What are the key skills and qualifications needed to thrive as a technical associate?

To thrive as a Technical Associate, you need a strong background in information technology or engineering, analytical problem-solving abilities, and a relevant bachelor's degree. Familiarity with systems such as Windows/Linux, basic programming languages, and enterprise software tools like SQL or ticketing systems is often required. Excellent communication, teamwork, and time management skills distinguish top performers in this role. These capabilities ensure efficient technical support, smooth project execution, and effective collaboration within technical teams.

What are some common challenges technical associates face when transitioning into more complex project work?

Technical Associates often encounter challenges such as adapting to rapidly changing technologies, managing multiple tasks with tight deadlines, and collaborating with cross-functional teams on intricate projects. As the scope of work expands, they may need to quickly learn new tools or methodologies and ensure clear communication between technical and non-technical stakeholders. Successfully overcoming these challenges helps Technical Associates build valuable problem-solving skills and prepares them for advanced roles within the organization.

What is the difference between Technical Associate vs Technical Specialist?

AspectTechnical AssociateTechnical Specialist
Required CredentialsAssociate's degree or equivalent, relevant certificationsSimilar credentials, often with additional certifications or experience
Work EnvironmentEntry-level, team-based, support roles in technical settingsMore focused, specialized roles often involving troubleshooting and analysis
Employer & Industry UsageCommon in IT, engineering, and technical support sectorsUsed in similar industries, emphasizing expertise in specific technical areas
Search & Comparison IntentPeople looking for entry-level technical roles or support positionsIndividuals seeking specialized technical roles with more responsibility

The main difference between a Technical Associate and a Technical Specialist lies in their level of expertise and responsibilities. Technical Associates typically perform support and entry-level tasks, while Technical Specialists focus on specialized technical functions requiring more experience. Both roles are common in technical industries and often require similar educational backgrounds, but the Specialist role involves a higher level of expertise and problem-solving.

What are the most commonly searched types of Technical jobs in Saint Cloud, MN?

The most popular types of Technical jobs in Saint Cloud, MN are:

What cities near Saint Cloud, MN are hiring for Technical Associate jobs?

Cities near Saint Cloud, MN with the most Technical Associate job openings:

Technical Associate jobs near you
Infographic showing various Technical Associate job openings in Saint Cloud, MN as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,876 per year, or $24.5 per hour.

Associate Customer Service Technical Specialist

Wolters Kluwer N.V.

Saint Cloud, MN • On-site

$47K - $81K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

The Associate Customer Service Technical Specialist is responsible for providing support through various service channels: telephone, E-mail, Chat and Web Ticketing. The Associate Customer Service Technical Specialist resolves customer inquiries and problems with their use of Consumer Compliance software products, educates customers on products and services and matches product benefits with customer needs. This position is also responsible for the configuration of Compliance Solutions software in a customer's network or on a SaaS platform. This position is directly accountable for the customer's support experience as they contact SupportLine with questions and issues. This position must use the endorsed tools by entering CRM information timely, accurately and completely. Participation in a team environment is heavily relied upon as is the ability to work independently and solve problems with no obvious solution. The Associate Customer Service Technical Specialist must maintain current technical skillsets for the supported environment and knowledge of compliance-related regulations as they pertain to the products being supported.
Essential Duties and responsibilities
  • Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing.
  • Effectively resolves customer problems - determine if the issue is user error or application design or application deficiency.
  • Applies customer service policies.
  • Educates customer on products and services offered.
  • Enters information on customer call in Salesforce timely, accurately and completely.
  • Actively participates in meetings
  • Must thrive in a fast-paced, self-managing, dynamic environment.
  • Understand key business drivers and build knowledge of the company, processes, and customers
  • Database Administration - MS SQL Server, including knowledge of SQL scripting, jobs, maintenance plans, stored procedures, SQL troubleshooting skills
  • Data import/export - Different file formats
  • Knowledge of SaaS based monitoring tools for troubleshooting purposes, i.e., Splunk, Datadog
  • Web experience in ASP.NET, AJAX, JSON, Web Services, ASMX, WSDL, HTML/DHTML, CSS.
  • Familiarity with XML, MSLT, XSD, SOAP

Other Duties
  • Supports WKCS (Wolters Kluwer Compliance Solutions) digital products with an understanding of the operational aspects of the software products.
  • Maintains a high-level understanding of industry technologies and how WKCS software interacts with them.
  • Understands and utilizes internal tools for documentation and record keeping.
  • Analyzes and documents customer issues with the goal of resolving during the first contact.
  • Works on issues by performing team-based analysis and works with others within group to solve the problem.
  • Ability to communicate application and technical issues in a written format.
  • Takes an active approach to their ongoing education related to changing technologies and products
  • Maintains strong understanding of financial institution banking and business processes.
  • Understands Software Development life cycle approaches as utilized by Wolters Kluwer Compliance Solutions
  • Completes special projects as assigned.
  • 24 x 7 Pager Coverage is required for certain products
  • Regular attendance.

Job Qualifications
Education:
  • BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience.

Experience:
  • 1 year previous technical customer service experience.
  • Working knowledge or experience with cloud computing platforms such as Azure, Google Cloud, and AWS
  • Flexible work hours from 7:00 a.m. to 7:00 p.m.

Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$47,600.00 - $81,250.00 USD
This role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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