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Technical Accounts Manager Jobs in San Rafael, CA

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip ...

As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

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As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

The Technical Account Manager will own the technical relationship with enterprise customers ... Flag upsell-ready accounts, build the handoff, and understand the revenue connection between ...

Own the full post-sale technical relationship for a book of enterprise accounts, from pre-go-live ... Lead FDEs through implementation: set direction, manage scope, and serve as the primary technical ...

Someone who can stabilize accounts, surface real risks, tighten the feedback loop, and aggressively identify expansion opportunities. That's the founding Technical Account Manager: the person who ...

Someone who can stabilize accounts, surface real risks, tighten the feedback loop, and aggressively identify expansion opportunities. That's the founding Technical Account Manager: the person who ...

... Technical Account Manager to join our Customer Success organization. This role serves as a high ... Own and resolve inbound support tickets from Majors accounts, serving as a primary escalation point ...

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Technical Accounts Manager information

See San Rafael, CA salary details

$44.6K

$96.3K

$188.4K

How much do technical accounts manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical accounts manager in San Rafael, CA is $96,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What does a technical accounts manager do?

A Technical Accounts Manager (TAM) serves as a primary technical contact for clients, providing support, guidance, and strategic advice to ensure successful product implementation and usage. They troubleshoot technical issues, coordinate with engineering teams, and help optimize the client's use of the company's products or services. Strong communication skills, technical knowledge, and familiarity with customer management tools are essential for this role.

What is a technical accounts manager salary?

The salary for a Technical Accounts Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for professional development in customer success and technical support environments.

What job categories do people searching Technical Accounts Manager jobs in San Rafael, CA look for?

The top searched job categories for Technical Accounts Manager jobs in San Rafael, CA are:

What cities near San Rafael, CA are hiring for Technical Accounts Manager jobs?

Cities near San Rafael, CA with the most Technical Accounts Manager job openings:

Infographic showing various Technical Accounts Manager job openings in San Rafael, CA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $96,339 per year, or $46.3 per hour.

Technical Account Manager

Varonis

San Francisco, CA • Remote

$160K - $185K/yr

Full-time

Posted 15 days ago


Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

181st of 245 rated software companies


Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments(AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
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