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Tech Support Work From Home Jobs in Boston, MA (NOW HIRING)

The Jernigan Agency

WORK FROM HOME

Cambridge, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Symmetry

Sales Representative Work From Home

Boston, MA · On-site +1

INNOVATION: We are a people and tech company developing a new model in a world of traditional ... support and leadership. We build leaders! PRODUCT PORTFOLIO: Our carriers and their products are ...

HMG Careers

Work From Home Sales Specialist

Beverly, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Peabody, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Waltham, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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All JobsTech Support JobsTech Support Work From Home JobsTech Support Work From Home Jobs in Boston, MA

Tech Support Work From Home information

See Boston, MA salary details

$29.3K

$47.2K

$71.7K

How much do tech support work from home jobs pay per year?

As of Aug 27, 2026, the average yearly pay for tech support work from home in Boston, MA is $47,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $51,100.00 per year, depending on experience, location, and employer.

What is a tech support work from home?

A Tech Support Work From Home job involves assisting customers or clients with technical issues remotely, usually over the phone, email, or live chat. Employees in this role diagnose problems, provide troubleshooting steps, and help resolve issues related to software, hardware, or services. This position allows individuals to work from their own home instead of a traditional office, offering flexibility and the ability to support customers from anywhere. Tech support representatives may work for IT companies, software firms, or large corporations with remote customer service needs.

What are the key skills and qualifications needed to thrive as a tech support work from home professional, and why are they important?

To thrive as a Tech Support Work From Home professional, you need strong problem-solving abilities, technical troubleshooting skills, and typically a high school diploma or higher, sometimes complemented by IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems (like Zendesk or ServiceNow), and communication platforms is essential. Excellent communication, patience, and the ability to work independently are key soft skills for excelling in this remote role. These competencies are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining productivity outside a traditional office environment.

What are some common challenges faced by tech support professionals working from home, and how can they be effectively managed?

Tech support professionals working from home often encounter challenges such as managing distractions, maintaining clear communication with team members, and troubleshooting technical issues without immediate on-site assistance. To effectively manage these challenges, it's important to establish a dedicated workspace, use collaboration tools for regular updates with colleagues, and follow documented troubleshooting procedures. Many companies also provide virtual training and remote access tools to help streamline support processes and ensure consistent service quality.

What is the difference between Tech Support Work From Home vs Customer Service Representative Work From Home?

AspectTech Support Work From HomeCustomer Service Representative Work From Home
Required CredentialsBasic technical knowledge, certifications like CompTIA A+ often preferredExcellent communication skills, sometimes customer service certifications
Work EnvironmentRemote, technical troubleshooting via phone, chat, or emailRemote, handling customer inquiries, order processing, and support
Employer & Industry UsageIT companies, tech support firms, electronics retailersRetail, telecom, e-commerce, service industries

Tech Support Work From Home focuses on resolving technical issues and troubleshooting products, requiring technical knowledge. Customer Service Representative Work From Home emphasizes customer interaction and service skills. Both roles are remote and serve different industry needs, but may overlap in communication skills and remote work setup.

Tech Support Work From Home jobs near you
Infographic showing various Tech Support Work From Home job openings in Boston, MA as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, 4% Contract, and 2% Nights. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $47,237 per year, or $22.7 per hour.

WORK FROM HOME

The Jernigan Agency

Cambridge, MA • On-site, Remote

$300 - $500/wk

Part-time

Posted 8 days ago

Job description

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.

Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
  • Must be a US citizen.

We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!

Apply