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Tech Support Engineer Iii Jobs in Rutland, MA (NOW HIRING)

MAPFRE

Engineer III (Frontend)

Webster, MA · On-site

$120K - $150K/yr

Evaluates and recommends new technologies for adoption and implementation, considering their ... Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and ...

cumberlandfarmsinc

IT Support Technician II

Westborough, MA

$22.25 - $30.50/hr

The IT Support Technician II roles represents a senior or experienced team member that can perform ... 3. Provide training and mentorship to new IS Support Technicians 4. Responsible for reviewing and ...

Cumberland Farms

IT Support Technician II

Westborough, MA · On-site

$31/hr

The IT Support Technician II roles represents a senior or experienced team member that can perform ... 3. Provide training and mentorship to new IS Support Technicians 4. Responsible for reviewing and ...

ITW EAE

Electrical Engineer III

Hopkinton, MA · On-site

Provide electrical engineering support and troubleshooting to manufacturing, technical support, field service, sales, and customers related to product design, testing, installation, operation, and ...

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Tech Support Engineer Iii information

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How much do tech support engineer iii jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for tech support engineer iii in Rutland, MA is $42.08, according to ZipRecruiter salary data. Most workers in this role earn between $31.20 and $49.23 per hour, depending on experience, location, and employer.
Infographic showing various Tech Support Engineer Iii job openings in Rutland, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $87,528 per year, or $42.1 per hour.

Implementation & Support Engineer

Hopkinton, MA • Remote

Psyche Systems Corporation
Software Development • 11 - 50 employees
Learn more about Psyche Systems Corporationexternal

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Overview

Plays a key role in supporting and implementing Laboratory Information System (LIS) environments for customers. This position serves as the primary technical point of contact throughout the implementation lifecycle, advising internal deployment teams and customers on supported infrastructure requirements, identifying workflow issues, and delivering effective technical solutions. The role also provides long-term support for LIS installations, client access to hosted products, and contributes to continuous process improvement. In addition, this individual provides backup to support a broad range of infrastructure technologies—including servers, virtualization, cloud services, security, and end-user systems—and may provide occasional on-site hardware support at the company’s data center.

Essential Functions and Responsibilities:

Position Requirements

  • Advise Deployment group and customers on supported infrastructure and system requirements for customer LIS installations
  • Serve as the technical POC throughout the implementation process, providing customer support as needed to properly build and implement their LIS
  • Identify installation workflow issues and provide alternate solutions as needed
  • Provide customers with local client installation instructions or our Hosted Access Guide
  • Long-term support of the LIS installation and client access to hosted products
  • Continually review internal procedures for process improvements
  • Being on call for client support (average rate of off-hours calls: one per quarter)
  • Receive on-the-job training to provide backup for infrastructure such as firewalls, vCenter, VDI, Azure backup, M365, Teams Voice, AV, Windows servers, AD/GPOs, SQL, staff helpdesk, etc.

Qualification Requirements

  • Experience as a System Administrator/Systems Engineer or equivalent
  • Experience as a desktop/helpdesk support technician
  • Some experience in networking, or firewalls/VPNs
  • Familiar with Hypervisors and SANs
  • Leadership skills, flexible team player; ability to work independently and in groups
  • Excellent oral and written communication skills, including presentation skills
  • Excellent problem-solving skills
  • Detail-oriented and organized
  • Ability to prioritize, multi-task, and meet deadlines

If you have experience in the following areas, it would be considered a strong plus:

  • Certifications in Windows Server/workstation, or networking disciplines
  • Previous experience with top-tier cloud solutions (Azure, AWS, GCP)
  • Previous experience with security and healthcare compliance

Company Description

Psyche Systems Corporation is a privately held software company that has focused exclusively on delivering laboratory information systems to hospitals and clinics since 1976. This long-standing commitment to the healthcare laboratory industry has helped Psyche build strong customer relationships, maintain employee loyalty, and consistently deliver high-quality products and services.

With conservative fiscal practices, low overhead, and strong cost controls, Psyche Systems has earned a reputation as one of the most stable and dependable vendors in the laboratory information systems market.

What truly sets Psyche apart is its culture. Psyche operates without traditional managers, relying instead on self-directed, collaborative teams that value initiative, accountability, and creativity. Employees enjoy flexible schedules, remote work, and autonomy in their daily activities, creating an environment where motivated professionals can perform at their highest potential.

Psyche Systems also offers opportunities for career growth and new skill development. Join our team to work alongside laboratory and information technology professionals dedicated to solving problems and helping healthcare organizations improve their laboratory operations.