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Tech Support Engineer Iii Jobs in Rutland, MA (NOW HIRING)

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IT Support Specialist

Millbury, MA · On-site

... with senior engineers on technology projects. Responsibilities • Resolve escalated issues ... Qualifications • 3+ years of experience in IT support, systems administration, or a related role ...

Inflexionpoint

Control System Engineer III

Hudson, MA · On-site

$120K - $140K/yr

Provide technical support and guidance to other engineers and technicians. * Stay updated with ... control system technologies and industry trends. Requirements: Education, Certifications and ...

Inflexionpoint

Control System Engineer III

Hudson, MA · On-site

Provide technical support and guidance to other engineers and technicians. * Stay updated with ... control system technologies and industry trends. Requirements: Education, Certifications and ...

Hologic Inc.

Quality Engineer 3

Marlborough, MA

$85K - $133K/yr

... medical technologies that help detect, diagnose, and treat disease with greater accuracy and ... Position Summary The Quality Engineer 3 provides advanced quality engineering support across the ...

Hologic, Inc.

Quality Engineer 3

Marlborough, MA · On-site

$85K - $133K/yr

... medical technologies that help detect, diagnose, and treat disease with greater accuracy and ... Position Summary The Quality Engineer 3 provides advanced quality engineering support across the ...

Hologic

Quality Engineer 3

Marlborough, MA · On-site

$85K - $133K/yr

... medical technologies that help detect, diagnose, and treat disease with greater accuracy and ... Position Summary The Quality Engineer 3 provides advanced quality engineering support across the ...

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All JobsTech Support Engineer Iii JobsTech Support Engineer Iii Jobs in Rutland, MA

Tech Support Engineer Iii information

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$42

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How much do tech support engineer iii jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for tech support engineer iii in Rutland, MA is $42.08, according to ZipRecruiter salary data. Most workers in this role earn between $31.20 and $49.23 per hour, depending on experience, location, and employer.
Infographic showing various Tech Support Engineer Iii job openings in Rutland, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $87,528 per year, or $42.1 per hour.

Senior IT Support Engineer

Worcester, MA • On-site

Machado Consulting
1 - 10 employees
Learn more about Machado Consultingexternal

Other

Re-posted 2 days ago

Job description

Senior IT Support Engineers are the last line of defense within the IT Support department. Responsibilities include responding to escalated tickets via phone or email and assisting IT Support Technicians with tickets they may have questions on but don’t require escalation. Senior IT Support Engineers will troubleshoot complex problems with various systems including servers, networks, and cloud solutions. They will conduct software deployments of varying difficulty across multiple systems. Reactive Support Engineers will require knowledge in administration of Office 365, Windows Servers, Active Directory, Azure Active Directory, Microsoft Intune, VoIP deployments, Microsoft Azure, Microsoft Hyper-V, and wired and wireless networks. Senior IT Support Engineers will take part in an on-call rotation alongside IT Support Technicians to serve as their escalation point during non-business hours.

At Machado Consulting we involve Information Security in everything we do. Senior IT Support Engineers will be expected to have a suitable understanding of Information Security to be applied to their everyday tasks across Windows systems, networks, and cloud products. Senior IT Support Engineers will be responsible for assisting clients with Information Security audits and questionnaires and should be knowledgeable about their contents.

Required Skills:
  • Must be self-motivated, team-oriented, and willing to learn
  • Must be able to effectively research and solve unique problems
  • Ability to manage or limit distractions
  • Strong written and verbal communication skills, with emphasis on customer service
  • Strong attention to detail and follow-through. Must be well organized.
  • Follow process driven instructions and maintain effective time metrics
  • Flexibility in prioritizing and responding to multiple incoming requests
  • Following instructions and asking for clarification and/or assistance when necessary
Experience Preferred:
  • Must have at least 3 - 5 years of experience in a HelpDesk or equivalent role.
  • 1+ years of experience in a Systems or Network Administration role.
  • Industry certifications desired
  • Good understanding of Microsoft Windows Server Operating Systems
  • Good understanding of cloud models and products (SaaS, IaaS, PaaS)
  • Previous experience with ticketing systems and remote monitoring and management tools.
  • Intermediate or better PowerShell scripting is desired

Senior IT Support Engineers are required to work onsite from time to time - a valid driver’s license, and reliable transportation is a requirement.

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