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Tech Support Associate Jobs in Oak Ridge, NC (NOW HIRING)

Support Associate - Chico's

Winston Salem, NC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Soma

Winston Salem, NC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Soma

Greensboro, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Soma

Winston Salem, NC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Chico's

Winston Salem, NC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Chico's

Winston Salem, NC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Chico's

Winston Salem, NC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Chico's

High Point, NC · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Chico's

Greensboro, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Associate - Soma

Winston Salem, NC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Support Flex Associate

High Point, NC · On-site

$15.50 - $20.25/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing ... Comfortable with technology, including smartphones, tablet computers and Windows-based operating ...

Support Flex Associate

High Point, NC · On-site

$15.25 - $19.75/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing ... Comfortable with technology, including smartphones, tablet computers and Windows-based operating ...

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Showing results 1-20

Tech Support Associate information

See Oak Ridge, NC salary details

$9

$17

$26

How much do tech support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tech support associate in Oak Ridge, NC is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Tech Support Associate vs Customer Service Representative?

AspectTech Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma; certifications like CompTIA A+ are commonHigh school diploma; customer service training often preferred
Work EnvironmentTechnical support centers, IT departments, remote troubleshootingCall centers, retail, online support, various industries
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding technical troubleshooting rolesCustomer interaction and service skills

The main difference between a Tech Support Associate and a Customer Service Representative lies in their focus. Tech Support Associates primarily handle technical troubleshooting and IT-related issues, often requiring technical certifications. Customer Service Representatives focus on assisting customers with inquiries, complaints, and service-related questions, often in retail or service industries. Both roles involve communication skills, but Tech Support Associates require more technical knowledge and problem-solving skills.

Is tech support an entry level job?

Tech support associate positions are often entry-level roles that require basic technical knowledge, good communication skills, and problem-solving abilities. Many employers provide on-the-job training, and certifications like CompTIA A+ can enhance prospects for beginners.

What does a tech support associate do?

A tech support associate provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often use remote tools, troubleshooting guides, and customer communication skills to ensure systems function properly and users are satisfied.

What cities near Oak Ridge, NC are hiring for Tech Support Associate jobs?

Cities near Oak Ridge, NC with the most Tech Support Associate job openings:

Support Associate - Chico's

Winston Salem, NC • On-site

chicosfas
Retail • 10K+ employees

$15.75 - $20.25/hr

Full-time

Re-posted 27 days ago


Chico's FAS rating

6.0

Company rating: 6.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

56th of 105 rated fashion retailers


Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:


Operational Excellence

  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Alerts store management to cash supply needs.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
  • Assists with boutique cleanliness and organization

Customer Experience

  • Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

Teamwork and Growth

  • Promotes an inclusive, collaborative approach to problem solving
  • Seeks personal developmental opportunities and readily solicits feedback

Other duties as assigned.

This position may be found in multiple brands.Some duties may vary from brand to brand.

QUALIFICATIONS:

  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:

  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.


0462 Thruway SHopping Center


What Chico's FAS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chico's FAS logo

About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US