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Tech Support Advocate Jobs in Washington (NOW HIRING)

Red Gate Group

Customer Advocate

Washington, DC · On-site

Description The Red Gate Group is seeking a Customer Advocate to support post-migration operations ... operational design, and technology integration. RGG delivers high-quality, customer-centric ...

Axiologic Solutions

Customer Advocate

Reston, VA · On-site

$135K - $155K/yr

Job Title Provide oversight, planning, execution, and management support to the Program Office and ... IT services. Lead joint forums, engagements, activities to inform and further program efforts ...

Axiologic Solutions LLC

Customer Advocate

Washington, DC · On-site

$135K - $155K/yr

Provide oversight, planning, execution, and management support to the Program Office and ensure the ... * Lead joint forums, engagements, activities to inform and further program efforts * Collaborate ...

EVERYMIND INC

Spring Advocacy Intern

Rockville, MD · Hybrid

As an Advocacy Intern, you'll support EveryMind's policy and legislative initiatives while gaining ... Mileage reimbursement and a monthly technology stipend Apply Today If you're passionate about ...

Paul Hastings

IT Supervisor

Washington, DC · On-site

$95K/yr

Supervise the local IT support team, overseeing work schedules, priorities, performance management ... Flexible Spending Accounts and Health Savings Account * Healthcare Concierge and Advocacy

Socket.dev

Senior Manager, Information Technology

Mclean, VA · On-site

$116K - $160K/yr

Architect, implement, and scale next-generation, follow-the-sun support processes that eliminate ... Customer Advocacy: An unwavering passion for extreme customer service, documentation quality, and a ...

Axiologic Solutions

Customer Advocate

Washington, DC · On-site

$135K - $155K/yr

Provide oversight, planning, execution, and management support to the Program Office and ensure the ... * Lead joint forums, engagements, activities to inform and further program efforts * Collaborate ...

Axiologic Solutions LLC

Customer Advocate

Washington, DC · On-site

$135K - $155K/yr

Provide oversight, planning, execution, and management support to the Program Office and ensure the ... * Lead joint forums, engagements, activities to inform and further program efforts * Collaborate ...

ClearanceJobs

Customer Advocate Jobs

Washington, DC · On-site

... support the Defense Intelligence Agency (DIA) Chief Information Officer. In this role you will ... reliable IT services while partnering with customers to achieve their mission objectives.

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Tech Support Advocate information

Is tech support a good career path?

Tech support is a viable career option for individuals interested in troubleshooting, customer service, and technical skills. It often requires certifications like CompTIA A+ and offers opportunities for advancement into roles such as network administration or IT management. The job typically involves working in office or remote environments with regular schedules and the use of diagnostic tools.

Is tech support an entry-level job?

Tech support advocate roles are often considered entry-level positions that require basic technical knowledge, customer service skills, and problem-solving abilities. Many employers provide on-the-job training, and certifications like CompTIA A+ can enhance prospects for those starting in the field.

What cities in Washington are hiring for Tech Support Advocate jobs?

Cities in Washington with the most Tech Support Advocate job openings:

Government Affairs Policy Counsel/Advocate

Washington, DC • On-site

Public Knowledge
See more jobs at Public Knowledgeexternal

$77K - $100K/yr

Full-time

Re-posted 14 days ago

Job description

Government Affairs Policy Counsel/Advocate
Position Summary: The Government Affairs Policy Counsel/Advocate will play a key role in developing and implementing Public Knowledge's government affairs strategy, through advocacy, strategy development, and relationship building in Congress, at Federal agencies, within the Executive Branch, and across the public interest field.
Position Status: Full-time
Location: Washington, D.C.
Reports to: Director of Government Affairs
Essential Duties:
  • Assist in developing and implementing Public Knowledge's advocacy strategy and approach to Capitol Hill on various issues like broadband access and deployment, affordability, and universal service. There will also be opportunities to work on emerging issues like satellite and spectrum policy, as well as artificial intelligence.
  • Obtain up-to-date information on technology matters before Congress
  • Meet with key policymakers at the Federal Communications Commission, National Telecommunications and Information Administration, the White House, Congress, and elsewhere to build support for Public Knowledge's priorities
  • Convene and work in coalitions with various stakeholder groups to develop priorities and strategies
  • Research and draft congressional testimony for legislative hearings on telecommunications/technology policy issues and help prepare witnesses for hearings
  • Serve as a resource to allies and other non-D.C. based groups in building advocacy strategy and relationships with policymakers
  • Coordinate development of Public Knowledge advocacy materials
  • Serve as a spokesperson and resource to the media within areas of expertise

Qualifications:
  • A college graduate with a passion for public policy, knowledge, and interest in technology, and a demonstrated interest in the political process and advocacy in the public interest
  • Law or other Graduate degrees a plus
  • 1-3 years or more experience with Capitol Hill, Federal agencies, or other relevant policy-related experience
  • Familiarity with legislative efforts on technology policy preferred
  • Experience conducting legislative or issue advocacy and developing partnerships with a wide range of organizations and constituencies
  • Experience drafting legal/advocacy documents such as briefs and model legislation preferred
  • Full comprehension of the influences of the regulatory and government agencies
  • Demonstrated ability to create advocacy strategies
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously
  • Sound judgment and ability to analyze situations and information
  • Strong communications skills
  • A creative self-starter who can devise new, innovative outreach methods
  • A willingness and ability to learn complex technological and legal issues quickly
  • The ability to produce high-quality results on tight deadlines and with little oversight

Compensation: Base salary from $77,000 - $100,000 depending on experience, plus excellent benefits and opportunities for professional growth.
About Public Knowledge: Public Knowledge is a nonprofit technology policy organization that promotes freedom of expression, an open internet, and access to affordable communications tools and creative works. PK's modes of advocacy include outreach to the U.S. Congress, the executive branch, and administrative agencies, filing administrative comments, submitting amicus briefs, hosting public education events, building coalitions, and writing white papers and blog posts. For more information on us, visit PublicKnowledge.org.
Public Knowledge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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