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Tech Rep Jobs in Portland, OR (NOW HIRING)

AT&T

Field Sales Representative

Tigard, OR

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

AT&T

Field Sales Representative

Tigard, OR · On-site

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

AT&T

Field Sales Representative

Clackamas, OR · On-site

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

AT&T

Field Sales Representative

Portland, OR · On-site

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

AT and T

Field Sales Representative

Portland, OR · On-site

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

AT&T

Field Sales Representative

Oregon City, OR · On-site

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

AT&T

Field Sales Representative

Oregon City, OR · On-site

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

Verstela

Customer Service Representative

Hillsboro, OR · On-site

$24 - $32/hr

A leading manufacturer serving the high-tech industry is looking for an experienced Customer Service Representative to join their team. In this role, you'll serve as the primary point of contact for ...

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Tech Rep information

What is the difference between Tech Rep vs Service Technician?

AspectTech RepService Technician
CredentialsTypically requires technical certifications or industry-specific trainingOften requires technical training, certifications vary by industry
Work EnvironmentField visits, client sites, or office-based supportOn-site repairs, maintenance, and troubleshooting
Employer & Industry UsageManufacturers, suppliers, and service providersRepair shops, manufacturing, and industrial facilities
Common Search & ComparisonTech Rep vs Service Technician

The main difference between a Tech Rep and a Service Technician lies in their roles. Tech Reps often focus on product support, client communication, and technical consulting, while Service Technicians primarily perform hands-on repairs and maintenance. Both roles require technical skills and certifications, but Tech Reps typically work more in a support and advisory capacity, whereas Service Technicians are more involved in direct service tasks.

How much do tech reps make?

Tech representatives typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced tech reps with specialized skills or certifications can earn higher wages, often supplemented with commissions or bonuses based on performance.

What does a tech rep do?

A tech rep, or technical representative, provides technical support and assistance to customers or clients, often troubleshooting hardware or software issues. They may install, maintain, and repair equipment, and often require technical knowledge, communication skills, and sometimes certifications related to specific products or systems.
Tech Rep jobs near you
Infographic showing various Tech Rep job openings in Portland, OR as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 13% Part Time, 12% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Customer Service Representative (30746)

Portland, OR • On-site

PENTAGON TECHNOLOGIES GROUP INC
Semiconductor and Electronic Component Manufacturing • 201 - 500 employees
Learn more about PENTAGON TECHNOLOGIES GROUP INCexternal

$17 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Pentagon Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Pentagon Technologies, Inc. is a leader in providing mission-critical semiconductor services that touch every device with a computer chip inside. Our customers include the largest semiconductor chip and OEM tool manufacturers in the industry. We stay at the forefront of our industry through innovation, technical proficiency, and our amazing employees. Our industry is in the midst of unprecedented growth and Pentagon is seeking outstanding candidates to join our team!
Position Summary:
As a Customer Service Representative for Pentagon, you will be responsible for maintaining relationships with Customers, Engineering, Quality, Production and Sales. You will primarily be focused on documenting and communicating order processing details and other date sensitive needs and issues within the company and with customers. You will serve as the voice between the customer and Pentagon Technologies, with the main objective of providing excellent customer service and satisfaction.
Essential Duties and Responsibilities:
Includes but is not limited to the following. Other duties may be assigned:

  • Handling all communications between the customer and Pentagon Technologies. This includes emails, phone and teleconference calls. Must be willing to attend customer on site meetings.
  • The scope includes requesting work to be performed, expediting requests, acting as an intermediary between customer and engineering on processing issues, and handling all account updates such as expedite fees.
  • Understand and follow operating procedures as assigned to the department to assure consistent, reliable and timely responses to customer inquiries and/or issues.
  • Attend daily site level meetings, production planning and customer escalations to ensure quality customer service.
  • Perform customer service representative duties and respond to customer inquiries on a regular basis.
  • Become well versed with customer portals and expectations.
  • Other duties as assigned by the Customer Service Manager and the Director of Operations.
Your Experiences, Skills, and Abilities:
  • High school diploma or general education degree (GED).
  • Must have the ability to speak, read and write in English; additional languages a plus.
  • Minimum 1-2 years of customer service-related experience in a business office setting or completed business college courses, or equivalent combination of education and experience.
  • Basic computer skills and proficiency in email, word processing, and spreadsheet functionality.
  • Have clear verbal and written communication skills.
  • Email traffic can be high and must be able to organize and prioritize.
  • Superb phone personality and ability to act professionally with respect and empathy.
  • Must possess the abilities to multitask and work well under pressure.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Preferred work experience in the Semiconductor Industry.
Perks of Working at Pentagon Technologies
At the end of the day, our strength comes from our people, and we are determined to recognize and promote your wellbeing-be it professionally, financially, physically, or mentally.
  • Generous PTO
  • 401K program with employer matching contribution
  • Health, dental, vision Insurance (with generous employer contribution)
  • Long-Term Disability (LTD) Insurance (fully employer paid)
  • Life and AD&D (employer paid & voluntary option)
  • Employee Assistance Plan (EAP)

Be advised that Pentagon Technologies does not offer relocation assistance for this position. Candidates who do not reside near the posted location will be responsible for covering all relocation costs. By applying for this position, candidates acknowledge and agree that they will be solely responsible for any expenses incurred in relocating to the area if selected for the role.
Pentagon Technologies is proud to be an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion, or other employment of associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
To all recruitment agencies: Pentagon Technologies does not accept agency resumes. Please do not forward resumes to our job's alias, Pentagon Technologies employees or any other company location. Pentagon Technologies is not responsible for any fees related to unsolicited resumes. In the absence of a signed Recruitment Fee Agreement, Pentagon Technologies will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Pentagon Technologies explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
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