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Tech Ops Manager Jobs in Florida (NOW HIRING)

(USA) Coach/ops Mgr Trainee

Venice, FL · On-site

$31.25 - $38.46/hr

... utilizing technology business initiativesmerchandising and company direction introducing and ... managing and supporting customer service initiatives for example store of the community and ...

... utilizing technology business initiativesmerchandising and company direction introducing and ... managing and supporting customer service initiatives for example store of the community and ...

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Tech Ops Manager information

What are some common challenges faced by tech ops managers, and how can they effectively address them?

Tech Ops Managers often encounter challenges such as coordinating between cross-functional teams, managing rapid incident response, and ensuring system stability during periods of high demand. To address these, strong communication skills are essential for facilitating collaboration between IT, development, and business units. Proactive monitoring, clear escalation procedures, and continuous process improvement can help mitigate technical issues and maintain service reliability. Staying adaptable and fostering a culture of learning also enables Tech Ops Managers to navigate evolving technologies and operational needs.

What is the difference between Tech Ops Manager vs Network Operations Center (NOC) Manager?

AspectTech Ops ManagerNOC Manager
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL, PMPBachelor's in IT, Computer Science, or related field; certifications like Cisco CCNA, Network+
Work EnvironmentOversees IT infrastructure, cloud services, and internal tech teamsManages network monitoring, incident response, and network infrastructure teams
Employer & Industry UsageUsed across tech companies, enterprises, and service providersPrimarily in telecom, internet service providers, and large enterprises

The Tech Ops Manager focuses on overall IT operations, including cloud and infrastructure management, while the NOC Manager specializes in network monitoring and incident management. Both roles require technical certifications and work in tech-driven environments, but their scope and focus differ significantly.

What does a tech ops manager do?

A Tech Ops Manager, or Technical Operations Manager, oversees the technical aspects of an organization's operations. They manage IT systems, ensure network and infrastructure reliability, and coordinate technical teams to support business objectives. Their responsibilities often include troubleshooting system issues, implementing new technologies, and maintaining security protocols. Tech Ops Managers play a key role in ensuring smooth daily operations and minimizing downtime.

What does a Tech Ops Manager do in a tech company?

A Tech Ops Manager oversees the operational aspects of a company's technology infrastructure, including managing IT teams, ensuring system reliability, and implementing processes for efficiency. They often coordinate with engineering and support teams, utilize tools like monitoring software, and may hold certifications such as ITIL or PMP to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as a tech ops manager?

To thrive as a Tech Ops Manager, you need a solid background in IT operations, systems administration, and team leadership, typically supported by a bachelor’s degree in computer science or related field. Familiarity with monitoring tools (like Nagios or Datadog), cloud platforms (AWS, Azure), and ITIL or similar certifications is highly valued. Strong communication, problem-solving, and organizational skills help Tech Ops Managers effectively coordinate teams and resolve technical issues quickly. These capabilities are essential for maintaining reliable IT infrastructure and ensuring seamless business operations.

Director, Tech-Ops Supply Chain

Global Crossing Airlines

Miami, FL • On-site

$174K - $197K/yr

Full-time

Re-posted 5 days ago


Job description

About the Role:

The Director of Supply Chain is responsible for Directing, planning, organizing, controlling, and overseeing personnel of the daily activities of the centralized system-wide Supply Chain Procurement department that operates efficiently and meets the needs of all entities within Global Crossing Airlines. Oversees all procurement activities for the organization as it relates to supplies, equipment, and services.

Minimum Qualifications:

  • Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
  • Must have five years of aviation supply chain procurement, sourcing, and/or leadership experience. Candidates without this experience will not be considered.
  • Strong project management and process improvement skills.
  • Excellent communication skills both oral and written.
  • Analytical and critical thinking.
  • Effective decision making and problem-solving skills.
  • Must be able to work in fast-paced environment.
  • Requires frequent interactions with individuals at all levels.
  • Excellent organizational skills
  • Position requires significant teamwork across the aviation field.
  • Personnel Management skills; must be able to work well and guide others
  • Attends conferences for continued education and market intelligence
  • Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action


Preferred Qualifications:

  • Master's degree in Supply Chain Management, Business Administration, or a related field.
  • Certification in supply chain management (e.g., APICS, CSCP) or project management (e.g., PMP).
  • Experience with advanced supply chain technologies and data analytics tools.

Responsibilities:


  • Creating Procurement strategies to include process and execution system wide. Develops and implements standards consistent with the administrative, legal, and ethical requirements/objectives of the business unit and organization. Works in collaboration with stakeholders to ensure needs of the business are being met. Leads workgroups, create work plans, deliverables, desired outcome and saving estimates with targeted timelines.
  • Provides strategic thinking and direction in collaboration with colleagues to establish a leading practice supply chain procurement model. Provides the tactical abilities to implement leading supply chain practices.
  • Monitors and evaluates Supply Chain Procurement compliance and performance throughout the organization; monitors all purchases for compliance and establishes best practices with special purchases. Maximizes use of Group Purchasing Organization (GPO) where appropriate. Focus on standardization and simplification to achieve operational and cost efficiencies without compromising standards of care. Responsible to oversight of Supply Chain Audits.
  • Establishes and implements policies and procedures ensuring compliance to applicable requirements of Federal, State and any other regulatory agency (e.g., Joint Commission). Ensures department complies with established policies. Integrates department’s services and primary functions by supporting the organizational mission, priorities, and goals, and by delivering optimal quality health care services.
  • Oversees the resolution of supply chain shortages. Collaborates with Value Analysis, Strategic Sourcing, and stakeholders to establish potential substitutions. Maintains reports of shortages and cause to be distributed within the organization.
  • Creates, monitors KPI’s/stats for areas of responsibility and staff productivity. Develop and implement policies and procedures. Responsible for departmental external and internal audits.
  • Leads all construction projects and equipment procurement in relation to Supply Chain needs system wide. Leads and maintains committee within Supply Chain to support this effort. Establishes and maintains project list, budget, and timelines. Collaborates with Finance on Capital Budgets for system wide purchases and budgets.
  • Accountable for all system-wide Sourcing and Procurement of all equipment. Maintains and establishes standardization to maximize contract and limit variability where appropriate.
  • Establishes and maintains collaborative relationships internal and external to the organization. Establishes and maintains effective communication with system-wide leadership, medical staff, staff, clinical and non-clinical areas fostering collaboration, partnership, and synergies with all areas within Supply Chain. Engenders trust and accountability with colleagues and staff.
  • Establishes and maintains professional and ethical vendor relationships with all suppliers. Creates value through partnerships and collaboration. Also manages the Group Purchasing Organization (GPO) relationship and activities.
  • Accountable for the Procure to Pay process within the system-wide Supply Chain with the goal of making the process efficient and effective. Oversees Supply Chain invoice resolution within established guidelines.
  • Collaboration with Value Analysis Program, Sourcing, Inventory, and Logistics. Participates in assigned Value Analysis Program teams as member and/or lead. Maintains synergies and partnership with all areas of Supply Chain Management.
  • Hire and manage the performance of personnel to meet the needs of the assigned business unit. Create a team that is results driven, ethical and customer service driven. Provides coaching and mentoring to staff. Establish and maintain a culture of teamwork and collaboration.
  • Directs System-wide Disaster Preparedness and Supply Chain Emergency activities.
  • Responsible for Cost Savings target in accordance with departmental and individual goals assigned. Works in collaboration with Finance on special projects and expense management.
  • Prepares, monitors, and evaluates Supply Chain department budgets and ensures that the department operates in compliance with allocated funding.

Skills:

The required skill in aviation operations is essential for understanding the unique challenges and requirements of the industry, allowing the director to make informed decisions that enhance operational efficiency. Strong analytical skills will be utilized daily to interpret supply chain data, identify trends, and develop strategies that drive performance improvements. Leadership skills are crucial for managing and motivating a diverse team, ensuring that all members are aligned with the organization's goals. Excellent communication skills will facilitate collaboration with cross-functional teams, ensuring that technology and operations are seamlessly integrated. Additionally, familiarity with advanced supply chain technologies will enable the director to implement innovative solutions that enhance overall supply chain performance.