Tech Network Jobs in Salisbury, MD (NOW HIRING)

IMPACT is hiring a rockstar Network Engineer to join our team. The Network Engineer we are looking for will have a hunger for delivering, maintaining, troubleshooting and optimizing technology solutions for customers. They love to build stuff and love networks, servers, routers, firewalls, cyber-security, and much more. We are NOT looking for programmers, coders, or designers. If you have great people skills and love to solve technical problems, then we would like to have a conversation with you about joining our team.

So who are we? We are a hungry, small business looking to grow. We are here to make a big difference and help businesses get worry-free technology so they can grow and win. So, that is why we need someone, maybe you, to help us reach that goal. We think we are an awesome place to work and what we are doing is helping to change the world… really! If that sounds interesting, why not consider making a move to one of the hottest industries with year over year growth with one of the top companies? IMPACT Technology Group has been recognized as one of the top 500 MSPs (managed services providers) in North America.

To learn more about us, check out impacttg.com.

What Will I Be Doing?

Responsibilities/Duties:

• Lead the design, implementation, and maintenance of our complex network infrastructure, ensuring high availability and optimal performance.
• Resolve critical network issues, maintaining the stability and security of our network services using advanced network troubleshooting.
• Work on network capacity planning, network security principles, and general network management best practices.
• Oversee the installation of new hardware and network systems and manage the upgrading of existing systems to meet our evolving business needs.
• Collaborate with cross-functional teams to ensure a cohesive and secure IT infrastructure.
• Mentor network engineers and team members, sharing knowledge and promoting best practices in network administration and security.
• Keep abreast of new technologies and network practices and evaluate their potential application within our organization.
• Perform other duties as needed.

Job Requirements

To do this job and be great at it, you must have previous experience, enjoy helping others, using and troubleshooting technology, and ultimately solve problems.

This is an in-office position. Your primary place of work will be at the company's office with some remote (work from home) availability. Please do not apply if you are not within 2 hours of the office location or not willing to relocate.

Requirements of the position include:

• Working knowledge of Network Access Control (NAC) and policy management platforms for device onboarding and privileged level access.
• 5+ years of experience with Cisco WLAN infrastructure
• 5+ years of experience with 802.1x, RADIUS, EAP and modern WLAN architectures
• 5+ years of experience supporting a large, distributed, multi-vendor environment

• Plan, configure and install technology and IT solutions for customers
• Network Security and Cybersecurity design, management, troubleshooting, etc.
• Plan, configure, deploy, maintain, troubleshoot and support:
• Networking and server technologies like DNS, DHCP, VLANs, etc.
• Network infrastructure to include routers, switches, firewalls, wireless, access points, VPN, and overall network topology, etc.
• Cabling and network infrastructure such as racks, cabling, patch panels, UPS devices, power management, etc.

• An in-depth knowledge of IP networking and processes is mandatory.
• Experience including LAN and WAN technologies based on Cisco hardware and platforms
• Experience and expertise in system architecture, planning, design, engineering, network management, operations and support of medium to large multi-services enterprise IP network which cover a regional to global geography

• Provide Incredible Customer Service
• Train Client Users to Enhance Technology Use and Skills
• Strong interpersonal, verbal, and written communication skills
• Organizational and time management skills; effectively manage multiple priorities
• Ability to conduct oneself in a professional manner
• Ability to use various tools to install necessary hardware
• Ability to hold a conversation both non-technically and technically on problems, solutions, etc.
• Follow systems and processes
• Handle escalated, more complex technology issues and problems
• Ability to effectively troubleshoot and resolve hardware and software based issues
• Working knowledge of Network Access Control (NAC) and policy management platforms for device onboarding and privileged level access.

It would be nice if you had:

• Knowledge of Cloud hosted VoIP PBX phone systems

• Knowledge of Windows XP to Windows 11 management, deployments, upgrades, troubleshooting, etc.

• Knowledge of On-premise, virtual, and cloud infrastructure of hosts, hypervisors, and Windows servers in AWS and Azure
• Knowledge of Active Directory

• Knowledge of Cabling and network infrastructure such as racks, cabling, patch panels, UPS devices, power management, etc.

We also want to talk if this describes you:

Be a go-getter

You like to work hard and achieve goals.

You have energy and a “get it done” attitude.

You enjoy a competitive team and are results driven.

You love to use technology and know how to use and troubleshoot a computer, very well. This means you need to know how to use more than the internet but actually know the basics of a computer, Windows, Office, and how a network operates.

You are a great listener and that means listening first, and talking second.

You are good with your hands and are proficient with tools.

Educational Requirements

• High School Diploma required
• College degree in a related field or the equivalent combination of education and/or experience preferred

Certification Requirements

• Certifications required in Cisco Meraki, CCNA, CompTIA A+, Network+ and Security+.
• Obtainment of Certifications is required annually.

Benefits of Working at IMPACT

So why is IMPACT a great place to work and what’s in it for you?

IMPACT Is a veteran owned and operated company that operates at a high-tempo and demands excellence to help accomplish our mission for our clients.

You get work in one of the hottest and still cool, exciting, and rapidly changing world of technology that changes our lives every day.

We are a fast-moving company, always looking to grow and get better.

We hold each other accountable so we use systems and tools to track results and enhance our performance. We do this with numbers, and we are process driven.

We have fun and we take care of our team. We live and die as a team. Whether happy-hour events, in office games, monthly outings, or quarterly retreats… when the company wins, we celebrate as a team.

Complete paid and non-paid technical training for Microsoft, Cisco Meraki, Cybersecurity, CompTIA, and more.

Compensation

• Base Salary - Range: $60,000-$85,000
• Bonus Pay for Quarterly Metrics
• Commission Pay for any Management Incentives
• Paid Training and Certifications
• Holiday On-Call Pay

Benefits

• Group medical/vision/dental/life insurance
• Paid vacation, holidays
• 401k, plus company matching
• Hybrid work environment
• Training & Certifications

Hours

• 8AM- 5PM
• Monday - Friday
• Monthly On Call Rotation

No Phone Calls Please!