Job Title: IT Support Specialist (Field Support – Nurse Call Systems)
Location: Twin Cities Area, MN
Employment Type: Contract
Position Summary:
We are seeking a skilled and reliable IT Contract Analyst to provide on-site technical support for nurse call systems across multiple hospital locations in the Twin Cities area. This role requires frequent interaction with nursing staff and hands-on troubleshooting of Windows-based hardware and software systems.
Key Responsibilities:
· Travel to various hospitals in the Twin Cities to support nurse call systems.
· Provide frontline IT support for hospital units, including hardware and software troubleshooting.
· Collaborate with nursing staff to resolve technical issues and ensure system reliability.
· Maintain and update documentation related to system configurations and support activities.
· Use Microsoft Teams, Outlook, and Excel for communication, scheduling, and reporting.
Required Qualifications:
· Must have reliable personal transportation (car) to travel between hospital sites.
· Minimum 3 years of experience in IT support, specifically in Windows environments.
· Proficiency in Microsoft Windows OS, including installation, configuration, and troubleshooting.
· Strong working knowledge of Microsoft Teams, Outlook, and Excel.
· Excellent interpersonal and communication skills, especially in clinical settings.
· Ability to work independently and manage time effectively across multiple locations.
Preferred Qualifications:
· Experience supporting nurse call systems or similar healthcare technologies.
· Familiarity with hospital IT environments and clinical workflows.
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