ZipRecruiter

Log In

1

Tech Connect Chat Support Jobs in Phoenix, AZ (NOW HIRING)

Collabera LLC

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role ...

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves ...

Collabera LLC

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

If you consider yourself to be computer/technology driven, and possess strong customer service ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...

U-Haul

Tier 1 Application Support

Phoenix, AZ

If you consider yourself to be computer/technology driven, and possess strong customer service ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...

Scout Exchange

Call Center - Chat Specialist

Chandler, AZ · On-site

$17 - $21.50/hr

Enjoys ongoing change and learning new technology/processes * One year of sales experience with ... Listens and probes to provide one-on-one advice that helps connect clients with solutions to ...

TEKsystems

Customer Service Representative

Scottsdale, AZ · Hybrid

$25 - $26/hr

... support customers using public safety technology products and services. In this role, you'll assist customers through phone, email, and chat while providing accurate information, documenting ...

TEKsystems

Customer Service Representative

Scottsdale, AZ · Hybrid

$25 - $26/hr

... support customers using public safety technology products and services. In this role, you'll assist customers through phone, email, and chat while providing accurate information, documenting ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ... edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ... edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a ...

Collabera

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day ... live chat. Troubleshoot basic issues related to MS applications and proprietary systems. Manage ...

Collabera

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day ... live chat. Troubleshoot basic issues related to MS applications and proprietary systems. Manage ...

TTEC

Inbound Chat Sales Representative

Tempe, AZ · On-site

$23.50/hr

... connect with sophisticated customers and close larger deals using consultative written ... About TTEC TTEC is a global consulting, technology, and managed services company that helps brands ...

next page

Showing results 1-20

All JobsTech Connect Chat Support JobsTech Connect Chat Support Jobs in Phoenix, AZ

Tech Connect Chat Support information

See Phoenix, AZ salary details

$26.8K

$43.2K

$65.5K

How much do tech connect chat support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for tech connect chat support in Phoenix, AZ is $43,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,700.00 per year, depending on experience, location, and employer.

What is Tech Connect Chat Support?

Tech Connect Chat Support is a customer service role focused on assisting users with technical issues, questions, or troubleshooting through online chat platforms. Professionals in this position help customers resolve software or hardware problems, provide product guidance, and ensure a positive support experience. They often use real-time messaging to communicate, aiming to quickly and accurately address user concerns. This role requires strong technical knowledge, communication skills, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Tech Connect Chat Support specialist, and why are they important?

To thrive as a Tech Connect Chat Support specialist, you need strong troubleshooting abilities, a solid understanding of relevant technical products or services, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and live chat platforms is usually required. Excellent written communication, patience, and problem-solving skills help build rapport and resolve customer issues efficiently. These competencies ensure timely, accurate support and high customer satisfaction in a fast-paced digital environment.

What are some common challenges faced in a Tech Connect Chat Support role, and how can they be managed?

In a Tech Connect Chat Support role, one of the most common challenges is efficiently handling multiple customer conversations simultaneously while maintaining a high standard of service. Additionally, resolving complex technical issues without the benefit of voice communication can require extra patience and clear written communication. Team members often rely on strong collaboration, using internal knowledge bases and escalation procedures when necessary. Staying organized and continuously updating technical knowledge can help manage these challenges effectively.

What are popular job titles related to Tech Connect Chat Support jobs in Phoenix, AZ?

For Tech Connect Chat Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Tech Connect Chat Support jobs in Phoenix, AZ look for?

The top searched job categories for Tech Connect Chat Support jobs in Phoenix, AZ are:

Tech Connect Chat Support jobs near you
Infographic showing various Tech Connect Chat Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,172 per year, or $20.8 per hour.

Technical Support Specialist

Chandler, AZ • On-site

Collabera LLC
IT Services • 5 - 10K employees
Learn more about Collabera LLCexternal

$23 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: IT Tech Support
Location: Chandler, AZ; Addison, TX; Hopewell, NJ; Jacksonville, FL
Work Arrangement: Hybrid
Client Industry: Enterprise BFSI client
Duration: 12+ Months Contract
Schedule: Monday to Friday, Standard working hours


About the Role:


This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves basic troubleshooting of Windows 10/11, MS Office/Office 365, SharePoint, Citrix, VPN, and Cisco AnyConnect, while maintaining excellent customer service and meeting call/chat performance targets. Candidates should have 1 3 years of IT support or customer service experience, strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line support teams.


Qualification - Please read carefully:



  • All Recent Graduate, , Recent college pass out, Trainees/interns, Pursuing to be completed education/bachelors soon, are welcomed.

  • Someone worked for almost 3 or more years and are about to complete their current project or completed the project are also requested to apply if interested!

  • People who are looking to begin theri careers back again, this could be the role you are looking for!


Top skills:



  • First-Line IT Support & Troubleshooting Windows 10/11, MS Office/Office 365, Citrix, VPN, Cisco AnyConnect.

  • Customer Service & Communication Strong phone/chat support, client care, and clear ticket documentation.

  • Showing up Attitude, need to be responsible, have the committement!


Compensation:


Hourly Rate: $23 $24 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)


About Us:


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Wanna have a real quick quick repsonse?


Apply now on right now!!


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

FacebookTwitter

View All Collabera Jobs

Apply