Tech Associate Jobs in Waterbury, CT (NOW HIRING)

The base salary range for this position is dependent upon experience and location, ranging from:

• $148,160 to $185,200 in Orange, CT
• $154,880 to $193,600 in Boston, MA

What We Offer:

Competitive benefits and growth opportunities
Generous performancebased bonuses
12% 401(k) match
Comprehensive health, dental, and vision insurance
Tuition reimbursement

Professional development and clear career advancement pathways

For more information please visit: Benefits - Avangrid

Job Summary:

The Senior Manager - SAP Architecture & Solutions leads the design, integration, and governance of end-to-end SAP landscapes that align with business objectives and enterprise architecture standards. This role partners with business and IT stakeholders to translate requirements into scalable, secure, and high-performance SAP solutions across utilities processes (e.g., Meter-to-Cash, Billing, Device Management, FICA), and steers modernization initiatives including migrations to S/4HANA and adoption of SAP BTP.

The Senior Manager - SAP Architecture & Solutions is also responsible for leading architectural reviews, fostering collaboration with key stakeholders, and ensuring alignment with the latest SAP innovations. This role focuses on optimizing system performance, enabling seamless integration, and maintaining a future-ready SAP landscape that supports business agility and operational excellence.

The Senior Manager - SAP Architecture & Solutions reports into the Director, IT Applications.

Key Responsibilities:

• Owns the SAP solution architecture across IS-U, Billing, Device Management, Energy Data Management (EDM), AMI, and FI-CA; defines standards, patterns, and blueprints to ensure consistency and quality.
• Designs end-to-end SAP landscapes for on-premises, cloud, and hybrid environments; leads modernization to S/4HANA and leverage SAP BTP services for integration and extensibility.
• Provides technical leadership across projects, upgrades, migrations, and integrations; ensures performance, reliability, and security across the SAP estate.
• Conducts architecture assessments, roadmaps, and reviews; identifies technical debt and opportunities to optimize cost, performance, and resilience.
• Evaluates emerging SAP technologies, tools, and vendor offerings; contributes to TCO analyses, RFPs, and proof-of-concepts, as needed.
• Collaborates with enterprise architects, application owners, PMO, and vendors to align solutions to business capabilities, value streams, and governance.
• Establishes and enforces architecture governance including reference architectures, design standards, and solution scorecards; ensure compliance with regulatory and SOX controls.
• Integrates SAP solutions with enterprise and third-party systems (e.g., CX/Service Cloud), Customer facing websites, mobile apps and etc; define APIs and interfaces (IDoc/ALE, OData, RFC) following best practices.
• Mentors internal and external architects and engineers; promotes continuous improvement and knowledge sharing across agile teams. Translates business requirements into technical specifications and oversee successful solution delivery in partnership with IT teams and vendors.
• Performs system architecture assessments, performance reviews, and troubleshooting to resolve complex issues and maintain optimal performance.
• Ensures all solutions adhere to industry standards, regulatory requirements, and SAP best practices across implementations.

Required Qualifications:

• Bachelor's degree in computer science, information systems, engineering or a related field and a minimum of 10 years of SAP experience. An equivalent combination of education and experience may be considered.
• Relevant experience includes a deep expertise in utilities processes and IS-U modules (Device Management, Billing, FI-CA, IDEX).
• Hands-on experience with SAP S/4HANA (at least one full-cycle implementation), BW/4HANA, SAP BTP, Fiori, and ABAP, Data Lake, Could Technologies, CX & Customer facing integrations.
• Proficiency with integration platforms and tools (SAP CPI/Integration Suite, PI/PO), and core integration technologies (IDoc/ALE, OData, RFC).
• Strong understanding of enterprise architecture concepts, solution governance, and architecture documentation/road mapping.
• Knowledge of SAP Basis, security, and system administration; familiarity with SOX and relevant regulatory requirements. Experience optimizing performance, conducting assessments, and troubleshooting complex SAP landscapes in large enterprises. Strong understanding of enterprise architecture frameworks.
• SAP certifications preferred (e.g. SAP certified Technology Associate, Solution Architecture).
• Extensive experience in design, implementation and support of SAP solution within large organization.
• Strong domain knowledge and good understanding on Meter-to-Cash processes, SAP IS-U, Service Cloud and other Customer experience (CX) products.

Preferred Qualifications:

• Master's Degree in a related field.
• Excellent leadership, communication, and stakeholder management skills; ability to work across business and IT teams.
• Ability to work with management team counterparts to meet priorities and deadlines and resolve issues.
• Deep understanding of the utility business processes, regulatory requirements and the Intricacies of SAP technologies tailored for the utility Industry.

Competencies:

• Growth & Continuous Improvement

• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or External)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Benefits:

• Award winning student loan debt repayment program
• 12% 401(k) Match
• Competitive salary and performance-based bonuses
• Comprehensive benefits - including medical, dental, vision and variety of well-being programs
• Tuition Assistance
• Opportunities for professional development, career advancement, and internal mobility
• Supportive and inclusive work environment
• Generous PTO policy

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Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.

Job Posting End Date: