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Tech Associate Jobs in Valley Stream, NY (NOW HIRING)

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Tech Associate information

See Valley Stream, NY salary details

$12

$22

$35

How much do tech associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for tech associate in Valley Stream, NY is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.91 per hour, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Valley Stream, NY?

The most popular types of Tech jobs in Valley Stream, NY are:

What cities near Valley Stream, NY are hiring for Tech Associate jobs?

Cities near Valley Stream, NY with the most Tech Associate job openings:

Tech Associate jobs near you
Infographic showing various Tech Associate job openings in Valley Stream, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,213 per year, or $22.7 per hour.

Retail/Tech Associate - Smartphones & Electronic Repairs

Your Wireless Inc

Garden City, NY • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Our In Store Tech Solutions Experts have great passion for technology and connecting customers to products that enhance their everyday lives. We pride ourselves on having exceptional customer service while providing support and technical expertise. Greeting customers to provide diagnostics, troubleshooting, repairs, and protection. We help the community solve their electronic needs. We have solutions-based repairs, products, and services that help us build authentic connections with customers that drive long-lasting relationships. Working in a team based environment to support each other.

Responsibilities:
  • Diagnose, troubleshoot and repair devices.
  • Provide recommendations for problem resolution.
  • Explain complex technician issues to customers in a non-technical, simple to understand manner.
  • Sell Home+ insurance program through Asurion.
  • Meet or exceed sales goals.
  • Provide repair and replacement estimates to customers.
  • Ensure that all repairs meet or exceed uBreakiFix quality standards.
  • Greet customers in a friendly manner and maintain a positive, fun work environment.
  • Answer phone calls with a professional, courteous and friendly demeanor.
  • Ensure that customers have an enjoyable five-star experience by providing superior customer service and exceeding customer expectations.
  • Keep track of all devices and inventory while safeguarding all store stock.
  • Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair.
  • Maintains the cleanliness and professional appearance of the store.
  • Other duties as assigned.

BASIC QUALIFICATIONS (must meet some, not all):
  • Interest in technology and agility at learning new products and features.
  • Ability to deliver great customer experiences in any environment.
  • Invigorated by constant personal interaction.
  • Outstanding customer service skills.
  • Strong selling and follow-up skills.
  • Exceptional organizational skills.
  • Attendance/Punctuality/Dependability.
  • Strong written and oral communication skills.
  • Consistently personable and always maintaining a friendly team attitude.
  • Ability to work flexible hours, including weekends and holidays.
  • High school diploma or GED.
  • Clean Driving record.

PREFERRED QUALIFICATIONS:
  • 1-2 years experience in a sales environment and the ability to meet sales goals.
  • 1-2 years customer service experience in a retail environment.
  • Associate’s Degree or Bachelor's degree is preferred.
  • Bilingual spoken and written also preferred.

COMPENSATION:
  • Competitive hourly pay plus uncapped commissions.
  • Ongoing sales training.
  • Serious career growth potential.
  • A fun, professional, fast-paced team environment.
  • All applicants may be subject to drug screening and/or background check.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V.
Job Details:
  • Job Types: Full-time, Part-time.
  • Salary: $17.00/hr + Commission.
  • Benefits: PTO, Health, Vision, Dental, 401k, and more.
  • Supplemental pay types:
    • Commission pay (uncapped).

Education:
  • High school or equivalent (Preferred).