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Tech Associate Jobs in Mountlake Terrace, WA (NOW HIRING)

3MD Inc.

IT Support Associate III

Redmond, WA · On-site

$46.98 - $51.52/hr

Mentor and provide technical guidance and structured training to Level 1 and Level 2 IT Support Associates, supporting their growth toward Level 2 and Level 3 readiness * Design and govern onboarding ...

3MD Inc.

IT Support Associate I

Redmond, WA · On-site

$29.85 - $33.02/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field * 1-3 years of experience Qualifications: * Proven ability to troubleshoot and resolve hardware ...

Pwc

IT Audit/SOX - Senior Associate

Seattle, WA · On-site

$77K - $202K/yr

Industry/Sector Not Applicable Specialism Business Controls Management Level Senior Associate & Summary The Opportunity As an IT Audit/SOX - Senior Associate, you will engage in providing independent ...

Starfish Space

IT Manager

Tukwila, WA · On-site

$80K - $120K/yr

... t all. We're looking to hire someone to support this growth who is comfortable solving a broad ... Associate or Bachelors degree or equivalent experience in a relevant field * Capable of working in ...

Direct Counsel

Corporate Associate - Seattle

Seattle, WA · On-site +1

$310K - $390K/yr

The ideal candidate will advise emerging growth technology and life sciences companies throughout ... Associates will serve as outside general counsel to clients, providing day-to-day business advice ...

SpaceXAI

IT Services Technician

Seattle, WA

$68K - $102K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

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All JobsTech Associate JobsTech Associate Jobs in Mountlake Terrace, WA

Tech Associate information

See Mountlake Terrace, WA salary details

$12

$23

$37

How much do tech associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for tech associate in Mountlake Terrace, WA is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.92 per hour, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Mountlake Terrace, WA?

The most popular types of Tech jobs in Mountlake Terrace, WA are:

What cities near Mountlake Terrace, WA are hiring for Tech Associate jobs?

Cities near Mountlake Terrace, WA with the most Tech Associate job openings:

Tech Associate jobs near you
Infographic showing various Tech Associate job openings in Mountlake Terrace, WA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,036 per year, or $23.6 per hour.

IT Support Associate III

3MD Inc.

Redmond, WA • On-site

$46.98 - $51.52/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time.  Additional paid sick leave is also provided if required by state or local law.  


Summary of Position:

Serves as the senior technical resource within the IT Support function, responsible for designing, implementing, and maintaining complex network, server, and virtualization environments that support avionics test systems and broader business operations. This role leads infrastructure and security initiatives end-to-end, acts as the top escalation point for advanced technical issues, and mentors Level 1 and Level 2 IT Support staff, while preparing high-potential employees for advancement within the IT career path.

Essential Functions:

  • Lead the design, deployment, and lifecycle management of enterprise network, server, and virtualization infrastructure (physical and virtual), building on the install/configure/maintain foundation of Levels 1 and 2
  • Serve as the Tier 3 escalation point for complex hardware, software, network, and security issues that Level 1 and Level 2 staff are unable to resolve
  • Own security hardening standards, patch management strategy, and continuous system monitoring to safeguard availability, integrity, and compliance (including awareness of NIST 800-171/ITAR considerations relevant to aerospace and defense environments)
  • Lead cross-functional IT infrastructure projects supporting avionics test systems and engineering initiatives, from requirements gathering through implementation, testing, and documentation
  • Develop, standardize, and continuously improve SOPs, disaster recovery, and business continuity procedures for critical systems
  • Evaluate, recommend, and manage vendor relationships and technology procurement, including cost/benefit analysis for hardware and software investments
  • Mentor and provide technical guidance and structured training to Level 1 and Level 2 IT Support Associates, supporting their growth toward Level 2 and Level 3 readiness
  • Design and govern onboarding/offboarding workflows, user account provisioning, and access-control standards across the organization
  • Drive automation of routine administrative tasks (provisioning, monitoring, patching) using scripting tools such as PowerShell, Python, or Bash
  • Partner with engineering and business leadership to translate infrastructure needs into scalable IT solutions
  • Participate in an on-call rotation and lead root-cause analysis and after-action reviews for critical incidents
  • Maintain accurate, audit-ready documentation of system configurations, network diagrams, and support activities
  • Support IT budget planning and asset lifecycle management

Competencies:

  1. Ensures Accountability
  2. Tech Savvy
  3. Communicates Effectively
  4. Values Differences
  5. Customer Focus
  6. Resourcefulness
  7. Drives Results
  8. Plans and Prioritizes
  9. Decision Quality
  10. Self-Development

Work Environment:

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.

Physical Demands:

This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.

Required Education and Experience:

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience

5+ years of of progressive IT support/systems administration experience

Qualifications:

  • Proven ability to administer, troubleshoot, and resolve hardware, software, and network issues
  • Proven experience with Windows Server, Active Directory, macOS, and Linux system administration
  •  Server, desktop, and laptop hardware
  • Diagnose and troubleshoot networks and computing environments
  •  Operating system, firmware installation and configuration
  • Imaging and patching systems 
  • Ticketing systems (e.g., ServiceNow, Jira)
  • Remote support tools
  • Mobile device management
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team 
  • Analytical thinking and problem-solving
  • Provide technical support for computer network issues

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.