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Tech Associate Jobs in Madison Heights, MI (NOW HIRING)

Associate degree in Computer Science, Information Technology or related discipline * A minimum of one (1) year of experience as a Service Desk Analyst, IT Systems or Network Administrator; or ...

Associate degree in Computer Science, Information Technology or related discipline * A minimum of one (1) year of experience as a Service Desk Analyst, IT Systems or Network Administrator; or ...

IT Project Manager

Inkster, MI · On-site

$92K - $109K/yr

Certified Associate in Project Management (CAPM) OR five (5) years working as a Project Manager with at least two (2) years in technology * Proficiency in structuring and administering Microsoft ...

US Tech-Product Associate

Detroit, MI · On-site

$50K - $140K/yr

Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate & Summary The Opportunity As a US Tech-Product Associate, you will play a pivotal role in ...

IT Operations Support Senior Associate

Wayne, MI · On-site

$15.25 - $20/hr

IT Operations Support Senior Associate #1059554 Position Description: Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers ...

Industry/Sector Not Applicable Specialism Core DevSecOps Engineering Management Level Senior Associate & Summary The Opportunity As a US Tech - FTO Senior Associate, you will play a crucial role in ...

Maintenance Planner/Scheduler

Detroit, MI · On-site

$58K - $71K/yr

Three (3) or more years of direct manufacturing experience, or an Engineering Technology Associate's Degree with a minimum of two (2) years of relevant work experience * Proficient in MS Office ...

Maintenance Planner/Scheduler

Detroit, MI · On-site

$58K - $71K/yr

Three (3) or more years of direct manufacturing experience, or an Engineering Technology Associate's Degree with a minimum of two (2) years of relevant work experience * Proficient in MS Office ...

Maintenance Planner/Scheduler

Detroit, MI · On-site

$58K - $71K/yr

Three (3) or more years of direct manufacturing experience, or an Engineering Technology Associate's Degree with a minimum of two (2) years of relevant work experience * Proficient in MS Office ...

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Tech Associate information

See Madison Heights, MI salary details

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How much do tech associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for tech associate in Madison Heights, MI is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.88 per hour, depending on experience, location, and employer.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Madison Heights, MI? The most popular types of Tech jobs in Madison Heights, MI are:
What cities near Madison Heights, MI are hiring for Tech Associate jobs? Cities near Madison Heights, MI with the most Tech Associate job openings:
Infographic showing various Tech Associate job openings in Madison Heights, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,683 per year, or $20 per hour.

Assoc Dir Product Management

Regeneron Pharmaceuticals

Warren, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Regeneron rating

8.7

Company rating: 8.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

14th of 86 rated pharmaceutical


Job description

Job Description

Build our future together:

The Global Development IT (GD IT) Associate Director, Product Lead is a leader within the GD IT Delivery & Operations organization, accountable for the strategy, delivery, and continuous improvement of a portfolio of technology products spanning standards-led protocol digitization (USDM/ICH M11), Digital Data Flow (DDF), and human sample lifecycle management. This role may provide line management to a team of Product Leads and Product Analysts, set the domain vision and roadmap, and partner with senior business stakeholders, Business Solution Partners (BSPs), Business Process Owners, SMEs, Corporate IT, and vendor partners to translate enterprise priorities into capabilities that enable standard-led protocol digitization, biospecimen and sample management, and AI/agentic orchestration across Global Development. The Associate Director assumes domain-level product ownership, including end-to-end implementation, governance, compliance, and support for all products that fall within the domain.

Where: Based at our Warren, NJ location

When: 4 days onsite per week required

Discover your role:

  • Lead, coach, and develop a team of Product Leads and Product Analysts across protocol digitization, biospecimen/sample management, and AI/agentic orchestration
  • Set objectives, build domain capabilities, and instill a process-improvement culture.
  • Own the multi-product domain strategy, vision, and roadmap for standards-led protocol digitization (USDM/ICH M11), Digital Data Flow (DDF), and the human sample lifecycle, prioritizing and making trade-offs across product lines.
  • Build and manage senior stakeholder relationships across BSPs, Business Process Owners, SMEs, Corporate IT, and vendors
  • Chair domain steering committees and governance forums and drive alignment, consistency, and reuse across Product Leads
  • Take end-to-end ownership of the domain product portfolio-implementation, performance, and continuous improvement-overseeing requirements, testing/UAT, risk-based CSV, and ITIL-aligned release, change, and incident processes to meet business expectations, audit readiness, and compliance
  • Intake, assess, prioritize, and validate domain requirements in partnership with BSPs, managing scope, dependencies, and trade-offs to align technology roadmaps with product priorities.
  • Set direction for human-in-the-loop, multi-agent orchestration and regulated-AI governance (prompt/version control, evaluation, audit trails, risk-based CSV) aligned to 21 CFR Part 11/Annex 11 and GxP.
  • Drive build-vs-buy assessments, RFPs, software/services contracting, and vendor performance management; identify resourcing needs and oversee internal, vendor, and managed-service delivery.
  • Direct establishment of the digital protocol and structured Schedule of Activities as system of record, ensuring traceable continuity from protocol intent through CRF/EDC to SDTM, ADaM, and analysis outputs.
  • Provide direction over biospecimen/sample standards, metadata, and the integration ecosystem (MDR, EDC, IRT, LIMS/LIS, CTMS, analytics), ensuring lineage and reconciliation aligned to central and specialty lab operating models.
  • Provide subject matter expertise to manage business expectations, timelines, and domain budget; present innovative solutions and represent the organization in industry and standards forums (e.g., TransCelerate DDF, CDISC 360).
  • Collaborate with GD IT, Corporate IT, and other functions on enterprise systems, standards, and governance, serving as senior point of contact and escalation for the domain across Global Development.

This role requires:

  • Strong command of ICH M11/USDM, CDISC SDTM/ADaM, controlled terminology, and standards governance, with demonstrated delivery of structured protocol authoring and protocol-to-data automations with traceable lineage into SDTM/ADaM; experience with USDM-aligned tools (e.g., Nurocor) or equivalent MDRs
  • Excellent communication skills and the ability to influence senior leaders and stakeholders, including executive-ready communications
  • Practical understanding of human sample workflows in clinical trials (kit management, barcoding, collection/processing, shipping/receipt, chain of custody, reconciliation), central/specialty lab operating models, and biospecimen/lab and SAP/EDC integrations
  • Experience managing technology capability identification, selection, implementation, and operations, including LIMS/LIS integrations with EDC, IRT, CTMS, and analytics, and vendor governance across global teams
  • Experience applying AI and multi-agent/agentic systems (tool/function calling, RAG, prompt management, evaluation, monitoring) with human-in-the-loop controls, plus technical fluency in integration patterns (REST/GraphQL APIs, events) and data pipelines (ETL/ELT) on modern cloud platforms
  • Knowledge of pharmaceutical Global Development business capabilities, processes, and systems and of SDLC and ITSM/ITIL frameworks, with strong project, budget, and stakeholder management skills and demonstrated success interacting with senior leadership
  • Preferred: familiarity with SQL/Python or R for prototyping/validation and MLOps in regulated environments (model/package registries, approval workflows); exposure to TransCelerate DDF and CDISC 360 initiatives
  • Experience applying risk-based CSV and regulated-AI governance (audit trails, evaluation, prompt/version control) aligned to 21 CFR Part 11/Annex 11, GxP, and data protection (HIPAA/GDPR, RBAC)
  • Experience hiring, supervising, motivating, and coaching a team of direct reports-including leading or mentoring Product Leads/Product Managers-instilling a process-improvement culture and championing agile ways of working across cross-functional partners
  • Experience leading an end-to-end product launch or shutdown across multiple teams.
  • Ability to act tactically and think strategically, switching leadership styles to influence, guide, and coach, and to manage multiple priorities and a portfolio of products amid ambiguity and changing priorities

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.


Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed onsite. Please speak with your recruiter and hiring manager for more information about onsite expectations for your role and location.


As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.


For jobs in Canada: this posting is for an existing position.


Salary Range (annually)

$157,200.00 - $256,600.00

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