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Tech Associate Jobs in Fitchburg, MA (NOW HIRING)

Senior Automation Engineer

Nashua, NH

$105K - $137K/yr

Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates. You have: P * PLC Programming with Rockwell ...

Sales Support Associate

Billerica, MA · On-site

$18 - $23.25/hr

Sales Support Associate Are you interested in joining a cutting-edge global technology company and ... Would you like to contribute directly to technologies that help make the world safer and healthier?

Production Associate

Marlborough, MA · On-site

$18 - $21/hr

About Us Dav-Tech Plating Inc. specializes in metal finishing. Our focus is to design, develop and ... Join Our Team as a Production Associate! We are seeking a reliable, adaptable Production Associate ...

Warehouse Associate

Southborough, MA · On-site

$16 - $19/hr

Warehouse Associate Homans Associates is a subsidiary of the largest independent HVAC/R ... This position offers the opportunity to develop expertise in modern warehouse technologies and ...

This position offers the opportunity to develop expertise in modern warehouse technologies and ... Please apply directly at Qualifications of a Warehouse Associate : * 2-3 years of warehouse or ...

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Tech Associate information

See Fitchburg, MA salary details

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How much do tech associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for tech associate in Fitchburg, MA is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.05 per hour, depending on experience, location, and employer.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Fitchburg, MA? The most popular types of Tech jobs in Fitchburg, MA are:
What cities near Fitchburg, MA are hiring for Tech Associate jobs? Cities near Fitchburg, MA with the most Tech Associate job openings:
Infographic showing various Tech Associate job openings in Fitchburg, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,658 per year, or $22 per hour.

Associate Director, Information Technology

RoslinCT US

Hopkinton, MA

Full-time

Posted 5 days ago


Job description

WHO WE ARE 

RoslinCT is a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people’s lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science.

THE ROSLINCT WAY

Here at RoslinCT, our team can contribute to the development of revolutionary treatments. We live every day by our core values: Partner Focus, One Team, Personal Growth, Integrity, Innovation, and Trust and Respect. We put our employees at the forefront by providing a flexible and empowering work environment, an attractive benefits package, and an emphasis on work-life balance. Our people are the key to our success. At RoslinCT we focus on developing our corporate culture, people’s development, growth, and the ability to impact patients.

ACCELERATING YOUR FUTURE 

The Associate Director of Information Technology is a leadership position that will plan, direct, and be responsible for the Software system lifecycle:

  • Selection

  • Design and configuration,

  • Validation

  • Deployment,

  • Upgrade and maintenance,

  • Continuous improvement and Decommissioning

The major software system in deployment is the Material Management and Manufacturing Execution System (MES), currently POMS. Responsibility will also include support for systems such as the QMS, label printing, validation and equipment software.

The role will manage the local IT support team. The individual will work in close collaboration with the site business teams and the Global IT Infrastructure, support and security team.

How You Will Make an Impact:

Leadership and management:

  • Lead the site ITS team and represent the ITS on the site leadership team.

  • Responsible for developing and managing USsite IT budget.

  • Ensure the achievement of site digital transformation and global IT goal such as system implementation,infrastructure, desktop support and cyber security.

Software development and management

  • Manage relationships with GMP technology vendors, solution providers, consultants, and outsourcing firms. Manage consulting engagements to achieve both stakeholder satisfaction and costs.

  • Negotiation and relationship management for GMP technology partners, including initial and annual due diligence, renewals and pricing, technology comparisons, and evaluations.

  • Support integration, validation, administration, and maintenance activities of the site's GMP computer systems.

  • Be a site leader in cGMP manufacturing software technology configuration and deployment,develop technical expertise, conduct on-site training, etc.

  • Stay informed about strategic and emerging technologies. Adopting and implementing new technologies/services where it can deliver meaningful value toRoslinCT.

Manufacturing Execution System

  • Function as a site technical expert for all questions and issues related to the MES system supporting the manufacturing of cell therapy products.

  • Perform and direct the design, configuration, and recipe authoring activities of the site's MES application.

  • Directly support operations with troubleshooting and issue resolution with respect to the MES system.

  • Lead MES projects to meet deliverables, technical, budget, and schedule goals including managing the work of internal and external resources and following up to ensure the desired result has been achieved.

  • Support the life-cycle maintenance of GMP manufacturing systems including developing programs for software backups, updates, diagnostics, documentation, and obsolescence planning.

  • Capable of being an MES subject matter expert to assist in regulatory audits and investigations.

Qualifications;

  • BS in Computer Science,Engineering, Engineering Technology, or other Technical Degree with a minimum of 7 years’ experience working in a regulated GMP environment, preferably in biopharmaceutical manufacturing.

  • Evidence of teamwork, leadership and initiative taking including management experience

  • PriorMES experience with Emerson Syncade, Werum PAS-X, or POMS required.

  • Understanding of Warehouse and Inventory management specifically and implementation of ERP systems in a GMP facility.

  • Demonstrated proficiency with experience designing and implementing EBR recipes using GAMP5, S88 and S95 standards.

  • Familiarity with cybersecurity compliance and information security in a compartmentalized scientific/technical R+D and business computing environment

  • Proficient with MS Word, Excel, PowerPoint, and other MS Office suite applications.

OUR COMMITMENT

All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways.

RoslinCT is proud to be an equal-opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.