Tech Associate Jobs in Cincinnati, OH (NOW HIRING)

The BMET I position is responsible for maintaining and repairing general biomedical equipment throughout TCH Enterprise. This is an entry level position.
The BMET I position coordinates activities that improve the overall proficiency level in various departments throughout the organization such as, but not limited to, defining training objectives and providing specialized training for clinical staff. In this role, the BMET I is expected to have knowledge on the multitudes of equipment throughout the organization.
The BMET I position serves as the primary point of contact and acts as a liaison between the TCH Enterprise and the manufacturer; shall assist with quality problems, as well as the resolution and escalation of technical or clinical issues; and ensures preventive maintenance/repairs are performed in accordance with the manufacturer guidelines and requirement for accreditation.
The BMET I position should have knowledge of medical terminology and clinical workflow combined with proactive customer service that will contribute to the improvement of TCH's clinical outcomes. Knowledge of network, TCP/IP, HIPAA, HL-7, or the ability to learn how to interface clients to the EMR is necessary.
Responsibilities
Assists in equipment operational issues and documents operator error problems. Provides additional clinical training to minimize unnecessary equipment downtime.
Performs diagnosis, installation/upgrade, and service/repair on assigned systems. Understands various diagnostic techniques, including but not limited to root cause analysis to solve technical or clinical issues.
Acts as a coordinator and conduit of information between vendors, other technical providers (e.g. IT and facilities), supervisors, other clinical engineering teams, and Director of Clinical Engineering. Maintains communications with customers (RNs, various clinical specialties, and clinical managers), IT team and departmental management to ensure resolution and proper follow-up. Keeps clinical engineering management or other clinical engineering teams informed of issues and requirements.
Is able to implement and document devices used to test medical devices or medical device setups or software prior to use on procedures. Has the ability to understand design theory, including electrical, mechanical, pneumatic, hydraulic, biomedical, and software.
Creates and provides training classes for various biomedical systems or setups for other biomedical staff and clinical staff.
Utilizes root cause analysis techniques for effective problem solving while overseeing escalation of technical or clinical issues. Maintains communications with customers to ensure resolution and proper follow-up.
Performs initial equipment inspection and setup on new devices and systems prior to use in procedures. Ensures setup meets all safety, manufacturer, and clinical engineering standards for medical equipment policies and procedures.
Performs or ensures preventative maintenance, QA, and functional inspections are performed in accordance with the manufacturer guidelines and requirements and documents in accordance with clinical engineering medical equipment management program to meet Joint Commission, CMS, or other regulatory or accreditation agencies.
Provides project management, attends meetings regarding new procedures or techniques, and is able to meet milestones or deadlines.
Documents all work in Clinical Engineering medical systems management system in accordance with CE policies.
On-call responsibility systems maintained by this position or other critical areas as deemed necessary by the manager, director, and administration.
Other job duties as needed.
Qualifications
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION:
Minimum: Associate Degree in Biomedical Engineering Technology within six months of hire or equivalent work experience. Preferred: Bachelor degree in Electrical Engineering or Biomedical Engineering. Typical course topics may include:
• Electronics - Analog, Digital and Microprocessor
• Pneumatics/Pressure Systems
• Biomedical Engineering Technology (Man-Machine Interface)
• Anatomy and Physiology
• Chemistry / Organic Chemistry / Light/Optics Physics
• NFPA 99 codes and NEC 70 - JCAHO Requirements, Gas Safety, and Electrical Safety
• Anesthesia System Training (by vendor and model)
• TCP/IP and Networking (wired and wireless)
• HL-7 and other interfaces providing communicating to EMR systems
• Other operating room devices or systems as needed.
• Windows Operating Systems, MS Office and other PC applications as required.
YEARS OF EXPERIENCE: 1 year of co-op or internship.
REQUIRED SKILLS AND KNOWLEDGE: This position requires the ability to troubleshoot, diagnose, and repair complex hardware and software systems for which responsibility is assumed. Strong training skills with the ability to apply clinical workflow knowledge to enhance adoption and usage of system to improve patient safety and clinical outcomes is required. Proven ability to build and maintain strong relationships with end-users and across cultures.
Requires knowledge of anatomy, physiology, electronics, computer design/operation, JCAHO and other regulations or requirements, software skills and biomedical systems knowledge.
Knowledge of JCAHO, OSHA, HIPAA, and SMDA policies and regulations; and experience in incident investigation and quality assurance inspections is preferred.
LICENSES & CERTIFICATIONS:
CBET eligible. Also, A+ or other computer and network certifications.