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Tech Associate Jobs in Akron, OH (NOW HIRING)

Revel Staffing

IT Manager

Cleveland, OH · On-site

$85K - $115K/hr

Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred * HIPAA training/certification required

Penske

Senior IT Solutions Analyst (EDI)

Beachwood, OH

$82K - $110K/yr

With operations in North America, South America, Europe and Asia, Penske and its associates help ... Web technologies: HTML, XML/XSL * Strong understanding of SDLC, system design, and testing ...

Penske

Senior IT Solutions Analyst (EDI)

Beachwood, OH · On-site

$82K - $110K/yr

Senior IT Solutions Analyst (EDI) Location: Beachwood, OH. Shift: Monday - Friday 8am -5pm (Onsite ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

Penske

Senior IT Solutions Analyst (EDI)

Beachwood, OH

$82K - $110K/yr

With operations in North America, South America, Europe and Asia, Penske and its associates help ... Web technologies: HTML, XML/XSL * Strong understanding of SDLC, system design, and testing ...

Tremco CPG Inc.

Sales Associate (Sealants)

Beachwood, OH · On-site

$60K - $65K/yr

Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control ... The Sales Associate is an introductory sales role in which the associate is partnered with an ...

Tremco CPG Inc.

Sales Associate (Sealants)

Beachwood, OH · On-site

$60K - $65K/yr

Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control ... The Sales Associate is an introductory sales role in which the associate is partnered with an ...

Tremco CPG Inc.

Sales Associate (Sealants)

Beachwood, OH · On-site

$60K - $65K/yr

Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control ... The Sales Associate is an introductory sales role in which the associate is partnered with an ...

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All JobsTech Associate JobsTech Associate Jobs in Akron, OH

Tech Associate information

See Akron, OH salary details

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How much do tech associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for tech associate in Akron, OH is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $23.70 per hour, depending on experience, location, and employer.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Akron, OH? The most popular types of Tech jobs in Akron, OH are:
What cities near Akron, OH are hiring for Tech Associate jobs? Cities near Akron, OH with the most Tech Associate job openings:
Tech Associate jobs near you
Infographic showing various Tech Associate job openings in Akron, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,176 per year, or $20.8 per hour.

IT Manager

Revel Staffing

Cleveland, OH • On-site

$85K - $115K/hr

Full-time

Posted 5 days ago

Job description

A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.


    Key Responsibilities

    • Manage IT help desk operations and support ticketing system
    • Oversee hardware, software, systems, and user-support processes
    • Support network, infrastructure, and endpoint performance
    • Troubleshoot technical issues across departments
    • Maintain IT documentation, system logs, and support procedures
    • Coordinate with vendors for system updates, support, and technology services
    • Track IT performance metrics, service levels, and recurring support issues
    • Improve user experience through timely, professional technical support
    • Identify opportunities to streamline IT workflows and reduce manual workload
    • Maintain confidentiality and comply with healthcare privacy and security standards
    • Perform additional IT-related duties as assigned

    AI & Automation Responsibilities

    • Implement or support AI-powered help desk and ticket-routing systems
    • Automate repetitive IT support tasks where appropriate
    • Use AI tools for diagnostics, documentation, reporting, and system monitoring
    • Continuously evaluate opportunities to improve IT efficiency through automation
    • Support responsible use of AI tools in alignment with privacy, security, and organizational policies

    Qualifications

    • 2+ years of IT support, systems administration, or related technical experience
    • Experience managing help desk or technical support environments
    • Knowledge of networking, systems administration, endpoint support, and troubleshooting
    • Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
    • Ability to automate repetitive IT support processes
    • Strong documentation, organization, and communication skills
    • Ability to work effectively in a fast-paced, on-site healthcare environment
    • Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
    • HIPAA training/certification required