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Tcra Jobs (NOW HIRING)

Support Dispatcher and TcRA deployment, configuration, and administration. *Troubleshoot and resolve Teamcenter infrastructure and end-user issues. *Perform root-cause analysis and implement ...

Support Dispatcher and TcRA deployment, configuration, and administration. *Troubleshoot and resolve Teamcenter infrastructure and end-user issues. *Perform root-cause analysis and implement ...

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Tcra information

What is a TCRA?

TCRAs, or Technical Customer Relationship Associates, are professionals who provide technical support and maintain relationships with customers for a company’s products or services. They help resolve technical issues, answer customer inquiries, and ensure customer satisfaction by serving as a communication bridge between the customer and the technical team. TCRAs often require strong problem-solving skills, technical knowledge, and excellent communication abilities. Their role is vital in ensuring customer loyalty and effective issue resolution.

What are some common challenges faced by TCRAs when balancing technical troubleshooting with customer communication?

TCRAs often face the challenge of translating complex technical information into clear, accessible language for customers who may not have a technical background. In addition to resolving technical issues efficiently, TCRAs must also manage customer expectations, maintain a positive demeanor under pressure, and coordinate with internal technical teams for escalated issues. Balancing these responsibilities requires strong communication skills, patience, and the ability to quickly adapt to changing situations. However, these challenges also provide valuable opportunities to develop both technical expertise and customer service skills.

What are the key skills and qualifications needed to thrive as a TCRA, and why are they important?

To thrive as a Technical Clinical Research Associate, you need a solid understanding of clinical trial protocols, regulatory compliance, and a background in life sciences or healthcare. Proficiency with electronic data capture (EDC) systems, clinical trial management software, and knowledge of GCP (Good Clinical Practice) guidelines are typically required. Strong attention to detail, organizational skills, and effective communication are essential soft skills for managing study documentation and stakeholder interactions. These abilities are crucial for ensuring accurate data collection, regulatory adherence, and the smooth execution of clinical studies.

What is the difference between Tcra vs Cma?

AspectTcraCma
Required CertificationsCertified Tumor Registrar (CTR)Certified Medical Assistant (CMA)
Work EnvironmentHospitals, cancer registries, healthcare facilitiesClinics, outpatient facilities, medical offices
Industry UsageHealthcare, oncology, medical researchPrimary care, outpatient care, general healthcare
Common Search/ComparisonYesYes

The main difference between a Tcra and a Cma lies in their certifications and work environments. Tcras focus on cancer registry data management and require CTR certification, working mainly in hospitals and oncology centers. CMAs assist with clinical tasks in outpatient settings and need CMA certification. Both roles are vital in healthcare but serve different functions and settings.

More about Tcra jobs
Infographic showing various Tcra job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Teamcenter Infrastructure Administrator

Neshent Technologies

Stockbridge, GA • On-site

Full-time

Posted 15 days ago


Job description

Job Summary

We are seeking an experienced Teamcenter Infrastructure Administrator to manage the installation, configuration, deployment, upgrade, and maintenance of Siemens Teamcenter PLM environments. The ideal candidate will have strong hands-on experience with Siemens Deployment Center, Linux environments, Teamcenter infrastructure, and enterprise PLM deployments.

The candidate should be capable of setting up Teamcenter environments from scratch, troubleshooting infrastructure issues, and collaborating with cross-functional teams to maintain stable and scalable PLM environments.

Key Responsibilities

*Install, configure, deploy, upgrade, and maintain Siemens Teamcenter PLM environments.
*Set up Teamcenter environments from scratch across development, test, and production environments.
*Use Siemens Deployment Center for Teamcenter installation, configuration, deployment, and upgrades.
*Support recent Teamcenter versions, particularly Teamcenter 12–14.
*Administer and maintain Teamcenter infrastructure across enterprise environments.
*Support Dispatcher and TcRA deployment, configuration, and administration.
*Troubleshoot and resolve Teamcenter infrastructure and end-user issues.
*Perform root-cause analysis and implement appropriate corrective actions.
*Collaborate with application, infrastructure, database, and functional teams to resolve technical issues.
*Support software installations, environment configuration, upgrades, and infrastructure maintenance.
*Contribute to automation initiatives for Teamcenter administration and deployment.
*Support Teamcenter environments hosted on or integrated with AWS and Windows infrastructure.

Required Skills

*10+ years of experience in Teamcenter installation, deployment, administration, upgrades, and maintenance.
*Strong hands-on experience with Siemens Teamcenter PLM.
*Extensive experience with Siemens Deployment Center.
*Experience setting up Teamcenter environments from scratch.
*Strong Linux administration skills.
*Experience with Teamcenter versions 12–14.
*Strong troubleshooting and root-cause analysis skills.
*Experience working with enterprise PLM infrastructure environments.
*Strong communication and cross-functional collaboration skills.

Preferred Skills

*Experience with Teamcenter Dispatcher and TcRA.
*Experience with AWS cloud architecture.
*Windows system administration.
*Automation and scripting.
*Enterprise software installation and configuration.