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Tc Jobs in Florida (NOW HIRING)

DDS Lab

Technical Support Specialist - TC

Tampa, FL · On-site

Filter and communicate technical issues to the TC team as necessary. * Enter customer complaints in our feedback system. * Soft transfer calls to technicians. * Learn about DDS Labs products and ...

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$7

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How much do tc jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for tc in Florida is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $19.76 per hour, depending on experience, location, and employer.

What is a technical consultant?

Technical Consultants, often abbreviated as TC, are professionals who provide expert advice and solutions in specific technical fields such as IT, engineering, or software. They analyze client needs, design and implement technological solutions, and help optimize business processes. TCs often bridge the gap between technical teams and business stakeholders, ensuring that technical solutions align with organizational goals. Their responsibilities may include project management, troubleshooting, training, and ongoing technical support.

What are the key skills and qualifications needed to thrive as a technical consultant?

To thrive as a Technical Consultant, you need strong analytical skills, industry-specific technical expertise, and a relevant degree such as computer science or engineering. Familiarity with platforms like SAP, Salesforce, or cloud services, as well as certifications (e.g., AWS Certified Solutions Architect), is often required. Exceptional communication, problem-solving, and client management skills help consultants deliver tailored solutions and build lasting relationships. These competencies are crucial for bridging technical and business needs, ensuring project success, and driving client satisfaction.

What are some common challenges faced by technical consultants when working with clients on complex projects?

Technical Consultants often encounter challenges such as managing client expectations, navigating ambiguous requirements, and aligning technical solutions with business goals. Effective communication and proactive problem-solving are critical, as projects may involve multiple stakeholders with differing priorities. Additionally, consultants must stay current with evolving technologies to recommend the most suitable solutions and ensure successful project delivery.

What is the difference between Tc vs Electrical Technician?

AspectTcElectrical Technician
Required CertificationsTypically requires specific technical certifications or training in thermodynamics or combustion systemsUsually needs electrical certifications, such as NICET or electrical trade licenses
Work EnvironmentOften works in industrial, manufacturing, or power plant settings involving thermodynamic systemsPrimarily works in electrical maintenance, installation, and repair in various industries
Industry UsageCommonly found in power generation, HVAC, and manufacturing sectorsWidely used across construction, manufacturing, and maintenance industries

The main difference between Tc and Electrical Technician lies in their specialized focus: Tc technicians work with thermodynamic and combustion systems, requiring specific certifications and working mainly in power and HVAC environments. Electrical Technicians focus on electrical systems, with certifications centered on electrical work, and are employed across a broader range of industries. Both roles are essential in industrial maintenance but serve different technical needs.

What are popular job titles related to Tc jobs in Florida?

For Tc jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tc jobs in Florida look for?

The top searched job categories for Tc jobs in Florida are:

Tc jobs near you
Infographic showing various Tc job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $35,419 per year, or $17 per hour.

Technical Support Specialist - TC

Tampa, FL • On-site

DDS Lab
Medical Equipment and Supplies Manufacturing • 51 - 200 employees

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 120 rated laboratories

People enjoy working here

Good employer

Paid breaks

Learn more about DDS Labexternal

Full-time

Posted 6 days ago

Job description

The Technical Support Specialist position is responsible for technical support to our customers in relation to cases coming from production. This position is a combination of client interaction ensuring customer satisfaction/retention, system/database administration, and clarification of prescription non-conformances prior to fabrication. This selected individual will assist the department to provide our customers with prompt, attentive communications.
Key Responsibilities
  • Provide phone consultation and guidance to customers including doctors and dental office staff.
  • Make outbound calls to dental office customers to resolve out of production case issues.
  • Ensure call communications are properly documented in the customer relationship management system (LabTrack/CRS) including saving and attaching photos to case records.
  • Maintain key performance indicators for call productivity such as case turnaround time and call volume.
  • Accurately represent DDS Lab products and warranties.
  • Ensure that customers receive a follow-up or response to inquiries within designated time frames determined by management.
  • Filter and communicate technical issues to the TC team as necessary.
  • Enter customer complaints in our feedback system.
  • Soft transfer calls to technicians.
  • Learn about DDS Labs products and services and keep up to date with any changes.
  • Manage Aging Cases workload by sorting and organizing cases as needed to meet customer fulfillment requirements.
  • Respond to non-technical customer questions in order to maintain a one-call resolution and high customer service standards.
  • Other duties as needed.

  • High School Diploma or GED required.
  • Excellent typing and computer skills.
  • Call center experience preferred.
  • Fluent in written and spoken English.
  • Previous dental experience in a lab or dental office preferred.

Special Position Requirements
  • Strong attention to detail.
  • Dependable and reliable.
  • Handle customer interactions in a professional manner.
  • Adherence to assigned schedules.
  • Compliance with dress code standards.
  • Utilize effective, real-time stress management techniques to prevent negative customer experiences.
  • Demonstrate strong problem-solving skills within a limited timeframe while assisting customers over the phone.
  • Proficiency in using a mouse and digital camera, along with basic keyboarding skills to navigate multiple databases.
  • Maintain a high level of professionalism by speaking clearly and using a positive tone during customer interactions and while working in the call center environment.

What DDS Lab employees say

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