Benefits:- Health insurance
- Paid time off
Job Title: Order Packing Team Member
Job Type: Full Time/Swing Shift
Location: Chandler, AZ
Company: Premium 3PL
Job Summary
The Order Packing Team Member is responsible for accurately packing customer orders according to company standards and client requirements. This role plays a critical part in ensuring order accuracy, maintaining productivity goals, supporting inventory flow, and delivering a high-quality customer experience through consistent fulfillment practices.
Key Responsibilities
- Gather all required tools, packaging materials, and client inserts at the start of each shift.
- Stock packing stations during the first 15 minutes of each shift and the first 15 minutes after returning from lunch.
- Pack customer orders accurately and efficiently using computer-generated and printed packing lists.
- Meet established productivity standards, with a target of 60 orders per hour.
- Follow all standardized packing procedures, including:
- Verifying client and customer information.
- Verifying order pages, SKUs, quantities, and total item counts.
- Packaging products, inserts, and packing slips as required.
- Ensuring all products are included before sealing packages.
- Applying shipping labels correctly and professionally.
- Sorting completed packages into the appropriate carrier bins.
- Break down empty boxes throughout the day and place them in designated receiving bins.
- Communicate inventory shortages or non-pickable products to replenishment and inventory teams.
- Follow established procedures for handling orders that cannot be completed due to inventory issues.
- Pack and complete orders once inventory has been replenished.
- Assist with training new packers as directed by the Team Lead.
- Provide feedback to the Team Lead regarding trainee progress and performance.
- Maintain a clean, organized, and safe packing area throughout the shift.
- Complete end-of-day cleaning duties, including sweeping, trash removal, workstation organization, and proper storage of tools and equipment.
- Check out with the Team Lead before leaving and complete all required end-of-shift documentation.
- Perform additional duties and special projects as assigned by the Team Lead.
Qualifications
- Previous warehouse, fulfillment, shipping, packing, or production experience preferred.
- Ability to work in a fast-paced environment while maintaining accuracy.
- Ability to follow written and verbal instructions.
- Basic computer skills and ability to navigate warehouse software systems.
- Reliable attendance and punctuality.
- Ability to stand, walk, bend, and lift 50 lbs throughout the workday.
- Ability to work independently and as part of a team.
Key Skills
- Order packing and fulfillment
- Attention to detail and accuracy
- Time management and productivity
- Inventory awareness and problem identification
- Communication and teamwork
- Organization and workplace cleanliness
- Ability to follow Standard Operating Procedures (SOPs)
- Adaptability in a fast-paced environment
- Accountability and dependability
- Commitment to quality and customer satisfaction