... of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state • Design transition approaches that reduce friction for end users ...
... of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state • Design transition approaches that reduce friction for end users ...
Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state * Design transition approaches ...
Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state * Design transition approaches ...
Enterprise Messaging Platform Lead
New York, NY · On-site
$2/hr
Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state * Design transition approaches ...
Enterprise Messaging Platform Lead
New York, NY · On-site
$2/hr
Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state * Design transition approaches ...
Manage and process approved panel RMA claims with a target approval rate above 95%. * Evaluate and ... Respond to technical inquiries through email, chat, phone, and system platforms. * Monitor and ...
Quick apply
Manage and process approved panel RMA claims with a target approval rate above 95%. * Evaluate and ... Respond to technical inquiries through email, chat, phone, and system platforms. * Monitor and ...
Sr. Software Engineer, iOS
New York, NY · On-site
$113K - $252K/yr
Curiosity about new interaction models (chat, agents, multimodal UI, etc.) * Experience using AI ... For roles with on-target-earnings (OTE), the pay range includes both base salary and target ...
Sr. Software Engineer, iOS
New York, NY · On-site
$113K - $252K/yr
Curiosity about new interaction models (chat, agents, multimodal UI, etc.) * Experience using AI ... For roles with on-target-earnings (OTE), the pay range includes both base salary and target ...
Senior Associate, B2B Digital Marketing
New York, NY · Remote
$88K - $114K/yr
... target segments. * Search Engine Optimization (SEO): Collaborate with external SEO consultants to ... Chat Optimization: Optimize website chat routing protocols and AI conversational agents to ...
Quick apply
Senior Associate, B2B Digital Marketing
New York, NY · Remote
$88K - $114K/yr
... target segments. * Search Engine Optimization (SEO): Collaborate with external SEO consultants to ... Chat Optimization: Optimize website chat routing protocols and AI conversational agents to ...
Senior Associate, B2B Digital Marketing
New York, NY · On-site
$88K - $114K/yr
... target segments. * Search Engine Optimization (SEO): Collaborate with external SEO consultants to ... Chat Optimization: Optimize website chat routing protocols and AI conversational agents to ...
Senior Associate, B2B Digital Marketing
New York, NY · On-site
$88K - $114K/yr
... target segments. * Search Engine Optimization (SEO): Collaborate with external SEO consultants to ... Chat Optimization: Optimize website chat routing protocols and AI conversational agents to ...
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
Quick apply
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
Interpreter (On-Site & Virtual) Remote
Manhattan, NY · On-site +1
$30/hr
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
Interpreter (On-Site & Virtual) Remote
Manhattan, NY · On-site +1
$30/hr
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
Interpreter (On-Site & Virtual)
Manhattan, NY · On-site +1
$30/hr
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
Interpreter (On-Site & Virtual)
Manhattan, NY · On-site +1
$30/hr
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
Quick apply
Provide simultaneous and consecutive interpretation between English and the target language ... Communicate effectively with event coordinators through platform Written chat and other virtual ...
... chat, email, and CRM. We are growing quickly and looking for a hungry Cold BDR who can help us ... Prospect into SMB and lower mid-market accounts across target verticals * Build lead lists using ...
... chat, email, and CRM. We are growing quickly and looking for a hungry Cold BDR who can help us ... Prospect into SMB and lower mid-market accounts across target verticals * Build lead lists using ...
Customer Support Representative (Remote) online
New York, NY · Remote
$45K - $69K/yr
... chat requests and be present in interviews after typical work hours or on the weekend. Weekday ... target base compensation for this role is $45,000 - $69,000 / yr. Employment Type: FULL_TIME
Customer Support Representative (Remote) online
New York, NY · Remote
$45K - $69K/yr
... chat requests and be present in interviews after typical work hours or on the weekend. Weekday ... target base compensation for this role is $45,000 - $69,000 / yr. Employment Type: FULL_TIME
Senior Brand Strategist
$66K - $101K/yr
... let's chat. Overview The Senior Brand Strategist serves as the day-to-day brand strategy lead on ... You serve as the subject matter expert on the target audience and the competitive set, and partner ...
Senior Brand Strategist
$66K - $101K/yr
... let's chat. Overview The Senior Brand Strategist serves as the day-to-day brand strategy lead on ... You serve as the subject matter expert on the target audience and the competitive set, and partner ...
Senior Brand Strategist
Manhattan, NY · On-site
$66K - $101K/yr
... let's chat. Overview The Senior Brand Strategist serves as the day-to-day brand strategy lead on ... You serve as the subject matter expert on the target audience and the competitive set, and partner ...
Senior Brand Strategist
Manhattan, NY · On-site
$66K - $101K/yr
... let's chat. Overview The Senior Brand Strategist serves as the day-to-day brand strategy lead on ... You serve as the subject matter expert on the target audience and the competitive set, and partner ...
IT Associate
New York, NY · On-site
$75K - $80K/yr
Ability to communicate clearly with users directly via email, chat, and video conferencing ... an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or ...
IT Associate
New York, NY · On-site
$75K - $80K/yr
Ability to communicate clearly with users directly via email, chat, and video conferencing ... an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or ...
Guerrilla Marketing Associate
New York, NY · Remote
$75K - $100K/yr
A 6am group chat idea should be able to go live by lunch, with you driving it the whole way ... Our target starting base salary range for this position is between $75,000 and $100,000, plus ...
Guerrilla Marketing Associate
New York, NY · Remote
$75K - $100K/yr
A 6am group chat idea should be able to go live by lunch, with you driving it the whole way ... Our target starting base salary range for this position is between $75,000 and $100,000, plus ...
Enterprise Account Executive
New York, NY · On-site
$250K - $300K/yr
... chat. You'll help prospects understand the operational and financial impact of AI automation ... Build and execute outbound strategies to break into target healthcare organizations nationwide.
Enterprise Account Executive
New York, NY · On-site
$250K - $300K/yr
... chat. You'll help prospects understand the operational and financial impact of AI automation ... Build and execute outbound strategies to break into target healthcare organizations nationwide.
Senior Video Producer
New York, NY · On-site +1
... target platform. * Manage and mentor freelance editors and designers, assigning work, giving ... We would love to have a chat and see if you could be a great addition to our team. We've hired ...
Senior Video Producer
New York, NY · On-site +1
... target platform. * Manage and mentor freelance editors and designers, assigning work, giving ... We would love to have a chat and see if you could be a great addition to our team. We've hired ...
... identifying target audiences, and selecting media channels. - Is aware and understands the ... Meta Business Manager, Snap Chat Ads Manager, Twitter Ads Manager, TikTok Ads Manager ...
... identifying target audiences, and selecting media channels. - Is aware and understands the ... Meta Business Manager, Snap Chat Ads Manager, Twitter Ads Manager, TikTok Ads Manager ...
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Job description
Job Summary:
Point72 is a leading global alternative investment firm seeking to innovate its technology infrastructure. The Enterprise Messaging Platform Lead will own and operate the firm’s enterprise chat platforms, lead strategic transitions, and ensure compliance with regulatory requirements while enhancing user experience.
Responsibilities:
• Own and operate our enterprise chat platforms supporting the firm globally
• Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state
• Design transition approaches that reduce friction for end users, including coexistence patterns, history preservation, identity and directory mapping, integration migrations, and phased cutover plans
• Administer and optimize the firm’s chat platform environments, including user provisioning, room and channel governance, and integration with internal systems
• Partner with the appropriate stakeholders to ensure the firm’s chat platforms operate in line with applicable regulatory and recordkeeping requirements
• Work with information security and compliance partners to support appropriate controls and governance across chat platforms
• Automate provisioning, configuration, governance workflows, and operational runbooks to improve reliability and reduce toil
• Develop end-user enablement materials, lead phased rollouts, and partner with the communications and training teams to drive adoption and reduce change-management friction during platform transitions
• Manage day-to-day vendor relationships across the firm’s chat platforms, including roadmap reviews, escalations, and contract and license discussions
• Lead incident response for production issues, participate in on-call rotations, and continuously improve post-incident processes and documentation
Qualifications:
Required:
• Bachelor’s degree in computer science, engineering, or a related technical field
• 8 years of experience working with enterprise chat platforms in regulated environments, with 5 years administering chat platforms in production, including federation, regulated data workflows, bot frameworks, and API integrations.
• Working knowledge of Microsoft Teams administration, including Teams policies, channels, federation, Graph API, and the broader Microsoft 365 ecosystem
• Proven ability to facilitate integration and automation requests end-to-end—gathering requirements, coordinating with internal development teams and third-party vendors, validating delivery, and supporting production rollout—without performing application development
• Working familiarity with chat platform APIs, bot frameworks, and webhooks to triage issues, validate vendor work, and write light scripts for administration and troubleshooting
• Experience supporting chat platform integrations in a regulated environment, with awareness of applicable recordkeeping and archiving requirements
• Strong change management instincts, with the ability to translate technical concepts into clear user-facing communications, training, and adoption plans
• Strong communication and collaboration skills with experience leading technical discussions
• Ability to work onsite in New York or Stamford, CT
• Commitment to the highest ethical standards
Company:
Point72 invests in multiple asset classes and strategies worldwide. Founded in 2012, the company is headquartered in Stamford, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Point72 is a leading global alternative investment firm seeking to innovate its technology infrastructure. The Enterprise Messaging Platform Lead will own and operate the firm’s enterprise chat platforms, lead strategic transitions, and ensure compliance with regulatory requirements while enhancing user experience.
Responsibilities:
• Own and operate our enterprise chat platforms supporting the firm globally
• Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state
• Design transition approaches that reduce friction for end users, including coexistence patterns, history preservation, identity and directory mapping, integration migrations, and phased cutover plans
• Administer and optimize the firm’s chat platform environments, including user provisioning, room and channel governance, and integration with internal systems
• Partner with the appropriate stakeholders to ensure the firm’s chat platforms operate in line with applicable regulatory and recordkeeping requirements
• Work with information security and compliance partners to support appropriate controls and governance across chat platforms
• Automate provisioning, configuration, governance workflows, and operational runbooks to improve reliability and reduce toil
• Develop end-user enablement materials, lead phased rollouts, and partner with the communications and training teams to drive adoption and reduce change-management friction during platform transitions
• Manage day-to-day vendor relationships across the firm’s chat platforms, including roadmap reviews, escalations, and contract and license discussions
• Lead incident response for production issues, participate in on-call rotations, and continuously improve post-incident processes and documentation
Qualifications:
Required:
• Bachelor’s degree in computer science, engineering, or a related technical field
• 8 years of experience working with enterprise chat platforms in regulated environments, with 5 years administering chat platforms in production, including federation, regulated data workflows, bot frameworks, and API integrations.
• Working knowledge of Microsoft Teams administration, including Teams policies, channels, federation, Graph API, and the broader Microsoft 365 ecosystem
• Proven ability to facilitate integration and automation requests end-to-end—gathering requirements, coordinating with internal development teams and third-party vendors, validating delivery, and supporting production rollout—without performing application development
• Working familiarity with chat platform APIs, bot frameworks, and webhooks to triage issues, validate vendor work, and write light scripts for administration and troubleshooting
• Experience supporting chat platform integrations in a regulated environment, with awareness of applicable recordkeeping and archiving requirements
• Strong change management instincts, with the ability to translate technical concepts into clear user-facing communications, training, and adoption plans
• Strong communication and collaboration skills with experience leading technical discussions
• Ability to work onsite in New York or Stamford, CT
• Commitment to the highest ethical standards
Company:
Point72 invests in multiple asset classes and strategies worldwide. Founded in 2012, the company is headquartered in Stamford, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About Point72
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
501 - 1,000 Employees
Headquarters location
Stamford, CT, US
Year founded
1992