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Director of Financial Aid – Full‑Time, Salary

Department: Financial Aid

Schedule: Monday‑Friday, 9:00 a.m.–5:00 p.m.; occasional evenings or weekends for enrollment events.

Remote Work: No

Hours per week: 35; Weeks per year: 52

FLSA Status: Exempt, Salaried

The Director of Financial Aid serves as a key member of the Enrollment Management leadership team and is responsible for the strategic and operational leadership of the financial aid office. The Director maintains a high‑functioning, compliant, and efficient financial aid operation. The ideal candidate is an experienced, student‑first professional prepared to modernize aid programs, leverage cutting‑edge tools, and build a best‑in‑class financial aid operation that directly supports enrollment growth, student retention, and institutional sustainability.

Oversee all core aid processes: FAFSA processing, verification, packaging, disbursement, SAP reviews, R2T4 calculations, and student counseling and appeals.

Manage required federal and state reporting (FISAP, IPEDS, Common Data Set, TAP/NYS aid reconciliations) and coordinate audits with Finance and external auditors.

Serve as the institution’s primary Title IV compliance officer; ensure adherence to all federal, New York State, and institutional regulations governing financial aid.

Stay current with evolving federal and NY State aid regulations and proactively implement required changes, bringing a solutions‑oriented mindset to complex regulatory challenges.

Partner with the VP for Enrollment Management and AVP for Admissions & Enrollment Technology, Marketing, Athletics, and Academic Affairs to develop and execute aid strategies that drive recruitment, yield, and retention; design and refine merit‑and‑need‑based packaging models that are competitive, equitable, and informed by market data and enrollment analytics.

Lead, mentor, and develop a dedicated financial aid team; foster a culture of collaboration, accountability, and continuous improvement; set clear performance expectations and provide ongoing coaching, training, and professional development.

Oversee all interfaces with Department of Education systems (COD, NSLDS, FAA Access) and NY State systems, ensuring accurate and timely data integrity across all platforms and systems.

• Bachelor’s degree.
• Minimum of 5–7 years of progressive financial aid experience, including at least 2 years in a leadership role (Assistant Director, Associate Director, or Director).
• Demonstrated knowledge of federal Title IV regulations, NY State aid programs (TAP, HESC), and compliance best practices.
• Experience with PowerFAIDS, Jenzabar, or comparable financial aid management and SIS platforms.
• Strong analytical skills with the ability to translate data into actionable enrollment and aid strategy.
• Excellent communication skills, including the ability to present complex financial aid information clearly to diverse audiences.
• Proven ability to lead and develop teams in a fast‑paced, student‑focused environment.
• Student‑first mindset with a commitment to access, equity, and outstanding service.
• Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word).

• Master’s degree in Higher Education Administration, Business, or a related field.
• 7+ years of financial aid experience, including leadership at a private, non‑profit institution.
• Experience with Slate CRM and financial aid leveraging tools (e.g., RNL).
• Familiarity with NY State financial aid programs and HESC reporting.
• Track record of modernizing financial aid operations and implementing process improvements.
• Experience working in enrollment management as part of a collaborative, data‑driven leadership team.
• Experience with NCAA Division II Athletics and aid regulations.

Daily contact requiring courtesy, discretion, and sound judgment.

Hiring annual salary for the position is $120,000 to $135,000, based on internal and external equity.

Benefits include excellent health and dental insurance options, generous time off, and tuition benefits. For further information, please visit Molloy University Benefits page.

Women, minorities, persons with disabilities, and veterans are encouraged to apply.

Molloy University does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, or military status in employment practices.

Molloy University is committed to establishing an environment that respects the dignity and worth of all members of the institutional community and seeks to recruit, employ, retain and promote individuals who are highly qualified for each vacancy.