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Tandem Operations Associate Jobs in Villanova, PA

Provide assistance to a Client Advisory Team in all manners of client service and daily operations ... through in tandem with the firm's Capital Markets Group. * Act as information provider to ...

Provide assistance to a Client Advisory Team in all manners of client service and daily operations ... through in tandem with the firm's Capital Markets Group. * Act as information provider to ...

Provide assistance to a Client Advisory Team in all manners of client service and daily operations ... through in tandem with the firm's Capital Markets Group. * Act as information provider to ...

Retail Store Manager

Philadelphia, PA ยท On-site

$58K - $73K/yr

We foster a culture in which every associate feels welcomed and respected, where leaders and ... JOB MISSION Retail Store Managers are in charge of the staff, operation, and presentation of their ...

Retail Store Manager

Philadelphia, PA ยท On-site

$58K - $73K/yr

We foster a culture in which every associate feels welcomed and respected, where leaders and ... JOB MISSION Retail Store Managers are in charge of the staff, operation, and presentation of their ...

Senior Program Manager

Philadelphia, PA ยท On-site

$110K - $111K/yr

They ensure that monthly top-line reports from operational staff are delivered in a timely fashion ... Together with the Associate Director and Director of Project Management, ensures that Project ...

Senior Program Manager

Philadelphia, PA ยท On-site

$110K - $111K/yr

They ensure that monthly top-line reports from operational staff are delivered in a timely fashion ... Together with the Associate Director and Director of Project Management, ensures that Project ...

Seasonal Assistant District Manager

DE ยท On-site

$45K - $47K/yr

... in tandem with the District Manager to strategically manage district operations to maximize ... Associate degree or equivalent related business experience. Course of study in management or in tax ...

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Tandem Operations Associate information

See Villanova, PA salary details

$10

$23

$48

How much do tandem operations associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for tandem operations associate in Villanova, PA is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Tandem Operations Associate vs Customer Support Specialist?

AspectTandem Operations AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree in business, operations, or related fieldOften requires customer service experience and communication skills
Work EnvironmentOperational teams, cross-functional collaboration, office or remoteCustomer service centers, call centers, or online support platforms
Industry UsageUsed in tech, finance, and logistics companies focusing on operational efficiencyCommon across retail, tech, and service industries focusing on customer satisfaction

The Tandem Operations Associate focuses on supporting operational processes within a company, often working behind the scenes to improve efficiency. In contrast, a Customer Support Specialist primarily interacts directly with customers to resolve issues and ensure satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What cities near Villanova, PA are hiring for Tandem Operations Associate jobs?

Cities near Villanova, PA with the most Tandem Operations Associate job openings:

Infographic showing various Tandem Operations Associate job openings in Villanova, PA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,853 per year, or $24 per hour.

Associate Director, Project Management

Calcium+Company

Philadelphia, PA โ€ข On-site

Full-time

Re-posted 13 days ago


Job description

JOB DESCRIPTION
ASSOCIATE DIRECTOR, PROJECT MANAGEMENT
Project Management Department
Reports to: SVP, Group Director, Project Management
 
Job Summary

The Associate Director, Project Management is energetic and committed to holistically managing multiple direct reports as well as multiple brands across multiple clients. This person is the problem-solving partner to the cross-functional leads for all things logistical, leading the agency team to meet its deliverables with both decisiveness and confidence. The Associate Director of Project Management plays an important proactive role in helping to identify and manage project risks and is accountable for ensuring that their team is successfully managing multichannel deliverables that are on time, on budget, and on strategy.
The Associate Director of Project Management is responsible for assuring their direct reports are supported and supervised appropriately. This includes, but is not limited to, validating schedules, digital statements of work, timelines, and asset allocation.
Additionally, the Associate Director of Project Management assures that monthly top-line reports from operational staff are delivered in a timely fashion and that operational staffing is appropriate for forecasted workflows for their brands. This person also collaborates closely with the Director of Project Management to identify process solutions and implementation strategies with internal agency and client stakeholders. They also apprise the Director of Project Management with real-time information as it pertains to brands and the tactical management of those teams, including forecasting and staffing.
 
Key Job Responsibilities (Duties may include, but are not limited to all or some of the following)

PM Methodology/Internal Process:
    • Partners with cross-functional leads to continually evaluate agency processes and procedures to ensure efficiencies are being identified and implemented
    • Acts as the owner of Calcium+Company process, ensures the team adheres to the proper process
    • Develops, manages, and supports client relationships with key accounts as assigned; identifies value-added opportunities to strengthen client/agency partnerships
    • Helps manage new business efforts with internal leadership team

Estimating/Finances:
    • Ensures a profitable model on their books of business and can properly diagnose budget concerns for a wide variety of projects
    • Manages costs and timelines across a portfolio of projects
    • Can navigate complex scoping and pricing discussions with clients
    • Partners with internal stakeholders on the development of yearly statements of work (SOWs)
    • Serves a key stakeholder and leader in assuring that weekly internal brand financial meetings are taking place
    • Works in tandem with Financial and Account Services counterparts to ensure tactics are being managed to approved estimates
    • Ensures that direct reports are managing and leading in the same way across the brands they service
    • Leads counterparts in reviewing and communicating actuals versus estimates to broader core team members to effectively manage profitability of specified tactics

Resource Allocation:
    • Partners with the Director of Project Management to continually assess operational resources and ensure they are deployed and leveraged to meet brand needs (ie, balanced workloads, talent to task, etc)
    • Actively manages resource allocation with internal teams by identifying resource gaps and working to proactively fill them with internal resources and/or resources to be identified

Internal Relationships and Team Leadership:
Managerial skills:
    • Acts as a conduit for a productive culture and drives a positive team morale
    • Manages the work and performance of direct reports; serves as a mentor and coach
    • Authors and delivers reviews of direct reports, helping them set appropriate goals
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Job Qualifications (Skills/Requirements)
 
  • Bachelor's degree required
  • Must have 7+ years of experience in the advertising industry (pharmaceutical preferred)
  • Must have supervisory experience
  • Possesses excellent leadership and communication skills
  • Expert in PM best practices, including methodologies, risk identification, and mitigation approaches
  • Product launch, med/legal, and FDA 2253/OPDP submission experience
  • Microsoft Office Suite: Word, Project, Excel, PowerPoint; Acrobat Professional; web-based routing and project management system administration
  • Can mindfully manage deadlines, multiple tasks, and challenges
Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work
For U.S. Job Seekers, it is the policy of Calcium+Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
EOE/AA/M/D/V/F
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