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Tandem Operations Associate Jobs in Pennsylvania

NRG

Operations Supervisor

Springdale, PA · On-site

Associate Degree in a technical field desirable. * Must successfully complete the Operations ... Must be able to pool our knowledge and energy to work in tandem to completely understand and ...

NRG

Operations Supervisor

Springdale, PA · On-site

Associate Degree in a technical field desirable. * Must successfully complete the Operations ... Must be able to pool our knowledge and energy to work in tandem to completely understand and ...

Nrg Bluewater Wind

Operations Supervisor

Springdale, PA · On-site

$90 - $130/hr

Associate Degree in a technical field desirable. * Must successfully complete the Operations ... Must be able to pool our knowledge and energy to work in tandem to completely understand and ...

NRG Energy

Operations Supervisor

Springdale, PA · On-site

Associate Degree in a technical field desirable. * Must successfully complete the Operations ... Must be able to pool our knowledge and energy to work in tandem to completely understand and ...

Tandem Foods

Be Seen First

Human Resources Manager - Pittsburgh Campus

Pittsburgh, PA · On-site

$95K - $115K/yr

Collaborate with HR Operations to reassess policies and procedures to ensure compliance, relevance ... Provide consultation to leaders regarding associate disciplinary and terminations. Look for trends ...

Tandem Foods

Be Seen First

HR Manager - Pittsburgh Manufacturing Campus

Pittsburgh, PA · On-site

$95K - $115K/yr

Collaborate with HR Operations to reassess policies and procedures to ensure compliance, relevance ... Provide consultation to leaders regarding associate disciplinary and terminations. Look for trends ...

Simos

Food Manufacturing Machine Operator

Pittsburgh, PA · On-site

$20.86/hr

... Tandem Foods. This is a temp-to-hire opportunity, with associates eligible for conversion after ... Candidates should have at least 1 year of machine operation and production line experience ...

Pathstone

Associate, Client Advisory

Conshohocken, PA · Hybrid

Provide assistance to a Client Advisory Team in all manners of client service and daily operations ... through in tandem with the firm's Capital Markets Group. * Act as information provider to ...

Pathstone

Associate, Client Advisory

Conshohocken, PA · On-site

Provide assistance to a Client Advisory Team in all manners of client service and daily operations ... through in tandem with the firm's Capital Markets Group. * Act as information provider to ...

PathStone

Associate, Client Advisory

Conshohocken, PA · On-site

Provide assistance to a Client Advisory Team in all manners of client service and daily operations ... through in tandem with the firm's Capital Markets Group. * Act as information provider to ...

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Tandem Operations Associate information

What is the difference between Tandem Operations Associate vs Customer Support Specialist?

AspectTandem Operations AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree in business, operations, or related fieldOften requires customer service experience and communication skills
Work EnvironmentOperational teams, cross-functional collaboration, office or remoteCustomer service centers, call centers, or online support platforms
Industry UsageUsed in tech, finance, and logistics companies focusing on operational efficiencyCommon across retail, tech, and service industries focusing on customer satisfaction

The Tandem Operations Associate focuses on supporting operational processes within a company, often working behind the scenes to improve efficiency. In contrast, a Customer Support Specialist primarily interacts directly with customers to resolve issues and ensure satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

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Tandem Operations Associate jobs near you

Information Technology (IT) Operations Specialist

Tandem Living

Lancaster, PA • On-site

$28 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Location: Trillium Place Compensation: $28.00-$31.00 per hour
Current Opening:
  • Full-time | 8:30 AM - 5:00 PM
  • Minimal weekend commitment required as part of an on-call rotation
The IT Operations Specialist is responsible for supporting the reliable, secure, and efficient delivery of technology services across Tandem Living. This role provides Tier 1 and advanced Tier 2 technical support while assisting with Microsoft 365 administration, identity and access management, endpoint management, cybersecurity, system monitoring, technology projects, documentation, and process improvement. Working under the direction of the IT Operations Lead, the position serves as a technical bridge between end-user support and infrastructure operations, helping maintain and improve the organization's technology environment. This position will be performed in accordance with TANDEM LIVING Core Values, Mission Statement, and regulations.
QUALIFICATIONS:
  • High school diploma or equivalent required. Associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
  • Minimum of three (3) years of progressive IT support experience in a business, healthcare, senior living, or enterprise environment preferred.
  • Demonstrated experience supporting Microsoft Windows, Microsoft 365, Active Directory, and Microsoft Entra ID environments.
  • Working knowledge of networking fundamentals, endpoint management technologies, cybersecurity best practices, and IT operational processes.
  • Strong troubleshooting, problem-solving, communication, organizational, and customer service skills, with the ability to manage multiple priorities and work effectively with staff and residents.
RESPONSIBILITIES INCLUDE:
  • Serve as the primary point of contact for staff and residents seeking technical assistance through phone, email, ticketing systems, remote support tools, and in-person support.
  • Respond to and resolve Tier 1 support requests involving hardware, software, printers, mobile devices, Microsoft 365 applications, telecommunications systems, and business applications while delivering exceptional customer service.
  • Serve as a Tier 2 escalation resource by performing advanced troubleshooting, root cause analysis, and resolution of complex staff and resident technology issues that extend beyond standard support procedures.
  • Install, configure, maintain, upgrade, and troubleshoot desktop computers, laptops, mobile devices, software applications, peripherals, and related technology equipment.
  • Administer and support Microsoft 365 services, including Exchange Online, Teams, and related cloud technologies. Support configuration, maintenance, troubleshooting, and adoption of Microsoft 365 services across the organization.
BENEFITS:
At TANDEM LIVING we value the wellbeing of all of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with company match
  • Tuition Reimbursement, Scholarship, and Advancement Programs
  • Paid Time Off
  • Company-paid Life Insurance
  • Access to our Wellness Center and Pool at no charge
  • $500 Unlimited Employee Referral Bonus!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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