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Talkdesk Jobs in Draper, UT (NOW HIRING)

Avetta, LLC

Inside Sales Representative

Lehi, UT · Hybrid

Proficiency in CRM software (e.g., Salesforce, Talkdesk) and Microsoft Teams is preferred * Strong understanding of sales processes and techniques, with the ability to close sales effectively. * Y ...

Avetta, LLC

Inside Sales Representative

Lehi, UT · On-site

Proficiency in CRM software (e.g., Salesforce, Talkdesk) and Microsoft Teams is preferred * Strong understanding of sales processes and techniques, with the ability to close sales effectively. * Y ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred * Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred * Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience ...

SmithRx

Member Support Quality Analyst

Lehi, UT · On-site

$54K - $64K/yr

Experience in Talkdesk (or other Quality Management Software), Shelf, Google Suite (Drive, Sheets, Presentations, Lucid Charts) strongly preferred. * Demonstrated proficiency in Excel and Google ...

SmithRx

Multichannel Member Support Specialist

Lehi, UT · On-site

$22/hr

Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred * Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience ...

SmithRx

Member Support Quality Analyst

Lehi, UT · On-site

$54K - $64K/yr

Experience in Talkdesk (or other Quality Management Software), Shelf, Google Suite (Drive, Sheets, Presentations, Lucid Charts) strongly preferred. * Demonstrated proficiency in Excel and Google ...

SmithRx

Multichannel Member Support Specialist

Lehi, UT · On-site

$22/hr

Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred * Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience ...

SmithRx

Inbound Customer Service Representative

Lehi, UT · On-site

$21/hr

Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred * Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience ...

New

SmithRx

Inbound Customer Service Representative

Lehi, UT · On-site

$21/hr

Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred * Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience ...

New

All JobsTalkdesk JobsTalkdesk Jobs in Draper, UT

Talkdesk information

See Draper, UT salary details

$88.8K

$147.4K

$185.6K

How much do talkdesk jobs pay per year?

As of Aug 24, 2026, the average yearly pay for talkdesk in Draper, UT is $147,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,200.00 and $164,100.00 per year, depending on experience, location, and employer.

What is Talkdesk?

Talkdesk is a cloud-based contact center software provider that helps businesses improve their customer service operations. The platform offers tools for inbound and outbound calls, customer support automation, AI-powered analytics, and integrations with CRM and business applications. Companies use Talkdesk to enhance the customer experience, streamline communication, and increase agent productivity across multiple channels. The software is scalable and suitable for businesses of all sizes.

What are the key skills and qualifications needed to thrive as a Talkdesk specialist?

To thrive as a Talkdesk Specialist, you need a strong understanding of contact center operations, customer service principles, and experience with cloud-based telephony platforms. Familiarity with the Talkdesk platform, CRM systems such as Salesforce or Zendesk, and relevant certifications like Talkdesk Certified Associate are highly valuable. Excellent problem-solving abilities, communication skills, and adaptability help you effectively support users and resolve issues quickly. These competencies ensure seamless customer experiences and efficient use of the Talkdesk system within organizations.

What are some common challenges faced by Talkdesk implementation specialists when onboarding new clients?

Talkdesk implementation specialists often encounter challenges such as integrating the platform with clients' existing systems, customizing workflows to fit specific business needs, and ensuring all stakeholders are adequately trained. Balancing tight project timelines with the need for thorough testing and user adoption can also be demanding. Effective communication and proactive problem-solving are essential, as specialists frequently collaborate with IT teams, end-users, and customer success managers to deliver a smooth onboarding experience.

What is the difference between Talkdesk vs Customer Support Specialist?

AspectTalkdeskCustomer Support Specialist
Primary RoleCloud-based contact center software providerProvides customer service support to clients
Required SkillsCRM tools, communication skills, technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote, or office-basedCall centers, retail, or office settings
CertificationsNone mandatory, but CRM or technical certifications helpfulCustomer service certifications beneficial

While Talkdesk is a software platform enabling customer support teams, a Customer Support Specialist is a role that uses such platforms to assist customers. Understanding the distinction helps in choosing the right career path or job search focus within the customer service industry.

What cities near Draper, UT are hiring for Talkdesk jobs?

Cities near Draper, UT with the most Talkdesk job openings:

Talkdesk jobs near you
Infographic showing various Talkdesk job openings in Draper, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $147,448 per year, or $70.9 per hour.

Inside Sales Representative

Avetta, LLC

Lehi, UT • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Inside Sales Representative, SER1, will drive revenue growth by engaging with prospective suppliers, understanding their needs, and providing tailored solutions. This position requires a proactive, results-oriented individual with strong communication and relationship-building skills. The ideal candidate will have a proven track record in SaaS sales, a deep understanding of the sales process, and the ability to work collaboratively with cross-functional teams. This is a hybrid role, working three days a week in our beautiful Lehi Office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Sales Development:
    • Identify and qualify new business opportunities through outbound calls and emails.
    • Conduct thorough research to understand potential suppliers' needs and proactively address objections.
    • Utilize tools as ZoomInfo to further enrich your POC information for each of your opportunities.
  • Relationship Management:
    • Establish and nurture relationships with key POCs and decision-makers.
    • Conduct follow-up communications with potential suppliers to advance the sales process.
    • Provide exceptional customer service and support to ensure supplier satisfaction and retention.
  • Sales Execution:
    • Conduct product walkthroughs and overcome objections during prospecting calls.
    • Meet or exceed individual sales targets and KPIs.
  • Collaboration:
    • Work closely with the team manager to align sales strategies with processes and ongoing training sessions.
    • Collaborate with team members.
  • Reporting and Analysis:
    • Maintain accurate records of sales activities, pipeline status, and customer interactions in the CRM system (Salesforce).
  • Continuous Improvement:
    • Stay current with industry trends, market dynamics, and competitive landscape.
    • Participate in training sessions and professional development opportunities to enhance skills and knowledge.
  • Regular and predictive attendance.
  • This position requires travel to attend sales conferences, events, training sessions and other travel as outlined by management.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

  • 1-2 years of experience in inside sales in a SaaS environment, with a proven track record of success.
  • A professional phone presence and excellent communication skills are essential.
  • Ability to work independently and collaboratively in a team environment.
  • Strong analytical skills and attention to detail
  • Proficiency in CRM software (e.g., Salesforce, Talkdesk) and Microsoft Teams is preferred
  • Strong understanding of sales processes and techniques, with the ability to close sales effectively.
  • You're extremely coachable and willing to receive and implement feedback
  • Regular and predictive attendance.

We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Inside Sales I position, please submit your online application by September 15th, at 11:59 PM PST.

Apply