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Tagalog Customer Service Jobs in Silver Spring, MD

Tagalog Translator, DOJ LSS

Washington, DC ยท On-site

$49K - $65K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Tagalog Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC 20540 ...

Tagalog Customer Service information

See Silver Spring, MD salary details

$10

$19

$27

How much do tagalog customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for tagalog customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tagalog customer service representative?

To thrive as a Tagalog Customer Service Representative, you need fluency in Tagalog and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Patience, active listening, and problem-solving make someone stand out in this role. These skills ensure effective support for customers, efficient issue resolution, and a positive customer experience for Tagalog-speaking clients.

What are some common challenges faced by Tagalog customer service representatives, and how can they be addressed?

Tagalog Customer Service representatives often encounter challenges such as language barriers with non-Tagalog-speaking colleagues or customers, handling complex customer inquiries, and adapting to varying communication styles. To address these, it's important to participate in ongoing training, actively seek feedback, and use available resources like translation tools or company knowledge bases. Building strong teamwork and regularly collaborating with supervisors and peers can also help resolve difficult cases more efficiently.

What is the difference between Tagalog Customer Service vs Tagalog Technical Support?

AspectTagalog Customer ServiceTagalog Technical Support
Required SkillsCommunication, problem-solving, customer handlingTechnical knowledge, troubleshooting, communication
Work EnvironmentCall centers, customer service departmentsCall centers, IT support teams
Common EmployerRetail, telecom, service providersIT companies, tech support firms

Tagalog Customer Service focuses on general customer interactions, addressing inquiries and resolving issues related to products or services. Tagalog Technical Support involves technical troubleshooting and resolving technical problems. Both roles require strong communication skills and are often found in call centers, but technical support demands additional technical knowledge.

What is a Tagalog customer service representative?

A Tagalog Customer Service representative is a professional who assists customers by providing support and resolving issues, specifically for Tagalog-speaking clients. They handle inquiries, complaints, or requests via phone, email, chat, or in person, ensuring clear communication in both Tagalog and English. Their role is crucial for companies that serve Filipino customers or have a significant Filipino client base, as language proficiency helps build trust and improve customer satisfaction.
What are popular job titles related to Tagalog Customer Service jobs in Silver Spring, MD? For Tagalog Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Tagalog Customer Service jobs in Silver Spring, MD look for? The top searched job categories for Tagalog Customer Service jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Tagalog Customer Service jobs? Cities near Silver Spring, MD with the most Tagalog Customer Service job openings:
Infographic showing various Tagalog Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Tagalog Translator, DOJ LSS

The Unconventional

Washington, DC โ€ข On-site

$49K - $65K/yr

Part-time

Re-posted 21 days ago


Job description

ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Title
Tagalog Translator, DOJ LSS
Location
National Capital Region (NCR) - Washington, DC 20540 US (Primary)
Job Description
Summary:
The Unconventional (TU) is seeking a qualified Tagalog Translator to support the Department of Justice (DOJ) with Translation, Interpretation, Transcription and other Linguistic Support Services (LSS). Such activities may include the translation of all manner of documents (written and electronic) and video and/or audio media content (e.g., compact discs, .wav files), as well as ancillary services, such as court and deposition interpretation. Source material will contain legal, business, public administrative, medical, scientific, financial, historical, geographical, and military terminology, and concepts, including those dealing with technology as used in the sciences (chemical, physical, cyber). The specialized terminology used to express concepts in any of the given subject areas usually vary considerably from everyday usage in any of the target or source languages in question.
The material to be translated, transcribed, or interpreted is legal in nature. Materials may be provided to the Contractor in a variety of formats, including electronic or hard copies of books, journal articles, reports, manuscripts, letters, legal documents, memoranda, multi-media presentations, spreadsheets, email correspondence, SMS and MMS messages, and audio or video files. The substance of the materials may vary widely from highly complex, technical, and specialized information, to very informal, street language and textspeak. Examples of subject matter areas include: medical and autopsy reports; chemical lab reports; bank statements, cryptocurrency transaction tracking, and wire transfers; charging documents, warrants, treaties, statutes, regulations, court decisions, executive decisions, extradition requests, and mutual legal assistance requests; informal communications using coded language, highly time-sensitive treaty or extradition matters, and law enforcement sensitive information.
All of the material made available to the Contractor will be considered "sensitive," requiring that strict controls and confidentiality measures are in place at all times.
Job Requirements
Required Qualifications:
  • Minimum of two (2) years of experience in translation.
  • Qualifying scores ILR 3 minimum or equivalent on language/translation tests.
  • Must have lived 3 of the last 5 years in the U.S. (does not have to be consecutive).
  • Must have at least 1 year of experience working with a law enforcement and/or legal department.
  • Must be a U.S. citizen.
  • Know both English and foreign language vocabularies used in formal, legal, diplomatic, consultative, and casual modes of communication in various contexts, including colloquial slang, idiosyncratic slang, and regionalisms.
  • Know specialized vocabulary (and terminology) in both English and the foreign language related to the Government's varied roles and missions, as well as possess research and analytical skills to make critical judgments regarding terminology, including expertise in the use of translation resources, monolingual reference materials, and online material.
  • Write in their native language fluently, but still have professional command of the non-native language.
  • Translate in a manner that is factually and conceptually accurate without changes, omissions, or additions.
  • Preserve the tone and register of source language materials.
  • Abide by relevant code of linguist ethics.
  • Proficient in using Computer-Assisted Translation (CAT) tools, with a strong emphasis on SDL Trados Studio.

Clearance: Active Public Trust or higher security clearance
Location: Remote / National Capitol Region / Various CONUS Locations
Travel: Some travel may be required
Security Clearance
Travel
Some travel may be required
Job Type
Part-time
Exemption Type
Non-Exempt
Category
Contractors
EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.