General informationJob TitleJFK Passenger Service Agent - All Nippon Airways
DateMonday, March 23, 2026
EntityUnifi Aviation, LLC
StateNew York
CityJamaica
Base Pay Rate:$ 21.25
Full/Part TimePart Time
Exempt or Non-Exempt PositionNon-Exempt
ShiftA.M. shift
Part Time DaysDays of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift
Requirements and DescriptionN.B.: INTERVIEWS BY APPOINTMENT, NO WALK-INS ALLOWED. AS PER MANAGER'S REQUEST, AN UPLOADED RESUME IS REQUIRED WITH YOUR APPLICATIONJFK PASSENGER SERVICE AGENTPassenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications- 1-year related experience preferred.
- Bilingual Fluency required - English along with Japanese, Indonesian, Chinese, Filipino, Tagalog, Mandarin, Indonesian OR Spanish.
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid State ID
- Successfully pass pre-employment drug screen and background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
- Flexible schedule allowing work during nights, weekends, and holidays.
BenefitsExplore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.
Comprehensive Medical / Dental / Vision / Telehealth
401(k) Retirement Plan
Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.
Paid Time Off
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Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."