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T Mobile Jobs in District of Columbia (NOW HIRING)

Manages wireless user requests throughout their lifecycle using carrier portals (AT&T, Verizon, T-Mobile), Apple Business Manager, MDM Server, and MORFEUS; coordinates fulfillment with service ...

... Verizon, T-Mobile), Apple Business Manager, MDM Server, and MORFEUS; coordinates fulfillment with service providers and DISA. • Performs device troubleshooting, user training, account setup ...

T Mobile information

See District of Columbia salary details

$10

$19

$26

How much do t mobile jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for t mobile in District of Columbia is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.55 per hour, depending on experience, location, and employer.

What does a T-Mobile employee do?

A T-Mobile employee typically works in roles such as customer service, sales, technical support, or retail operations. Their main responsibilities often include assisting customers with their wireless plans and devices, resolving billing or technical issues, and providing product information. Employees are expected to deliver excellent customer service, stay updated on the latest mobile technology, and meet sales or service targets. The work environment can be fast-paced, especially in retail locations, and teamwork is highly valued.

What are the key skills and qualifications needed to thrive as a T-Mobile retail sales associate?

To thrive as a T-Mobile Retail Sales Associate, you need strong sales abilities, customer service experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile devices, and T-Mobile’s products and services is important. Excellent interpersonal communication, problem-solving skills, and a positive attitude help build rapport with customers and work effectively within a team. These skills and qualities are crucial for achieving sales targets, delivering exceptional customer experiences, and contributing to store success.

What are some common challenges faced by T-Mobile retail sales associates, and how can they be overcome?

T-Mobile retail sales associates often face challenges such as meeting ambitious sales targets, staying updated with new products and promotions, and handling diverse customer needs. Success in this role requires excellent communication skills, adaptability, and a proactive approach to learning about evolving wireless technologies. Regular training sessions and strong support from team leaders help associates overcome these challenges, while collaboration with colleagues fosters a positive work environment and shared knowledge.

What is the difference between T Mobile vs Customer Service Representative?

AspectT MobileCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sales and technical knowledgeHigh school diploma or equivalent; communication skills
Work EnvironmentRetail stores, call centers, corporate officesCall centers, retail stores, remote options
Employer & Industry UsageTelecommunications provider, retail salesCustomer support across various industries, including telecom
Common Search & ComparisonFocuses on company-specific rolesFocuses on customer support roles in telecom

While T Mobile refers to the company itself, a Customer Service Representative is a role within T Mobile or similar companies. Both roles require communication skills and some technical knowledge, but T Mobile is the employer, whereas Customer Service Representative is the job position.

What cities in District of Columbia are hiring for T Mobile jobs?

Cities in District of Columbia with the most T Mobile job openings:

Infographic showing various T Mobile job openings in District of Columbia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 16% Part Time, 8% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,832 per year, or $19.6 per hour.

T Mobile Authorized Retailer Store Manager

Luna Wireless, An Authorized T-Mobile Retailer (Northeast)

Washington, DC • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Benefits:
  • Commission
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts

Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!
 
Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!
 
Seeking candidates with a hustle and ambition for unlimited potential. 

If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! 
 
Se prefieren hablantes bilingües de español, pero no se requieren.
 
Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture
 
Be unstoppable with us!
 
Job Overview
As a Retail Store Manager, you’re ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.
Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.
 
Job Responsibilities:
 
·         Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
·         Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.
·         Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
·         Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
·         Always maintain a neat clean organized store environment.
·         Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
·         Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.
·         Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
·         Support team initiatives and create an inclusive environment.
·         Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
·         Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
·         Ensure store employees meet and/or exceed defined, monthly success measurements.
·         Meet or exceed sales goals for the store.
 
The experience you’ll bring:
·       2 years wireless retail experience, high volume preferred
·       Bachelor’s degree, preferred.
 
Knowledge, Skills and Abilities:
 
·         Communication (Required)
·         Microsoft Office (Required)
·         Store Management (Required)
·         Store Operations (Required)
·         Customer Service (Required)
 
Requirements:
·       2-4 years Management experience in retail sales (Required)
·       2-4 years Sales & sales management experience (Required)
·       At least 18 years of age
·       Legally authorized to work in the United States
·       High School Diploma or GED
 
What’s in it for you:
·       Competitive base pay, plus commission  (Starting at $50,000/year)
·       Benefits for part-time and full-time associates
·       Medical, dental and vision benefits
·       401K Plan
·       Generous paid time-off programs
·       Phone service discounts
·       Serious growth potential for your career
 
 
#NeverStopGrowing
 
Luna Wireless doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
 
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.