Serve as the first line of support via phone and email for customers experiencing issues with our Invar Warehouse System (IWS) software. * Collaborate with customers and internal teams to diagnose ...
Serve as the first line of support via phone and email for customers experiencing issues with our Invar Warehouse System (IWS) software. * Collaborate with customers and internal teams to diagnose ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Manage the help content and support ticketing system * Assist in testing and implementing software upgrades, as well as any associated communication with the Software Development department
Manage the help content and support ticketing system * Assist in testing and implementing software upgrades, as well as any associated communication with the Software Development department
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
Atlanta, GA · On-site
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
Atlanta, GA · On-site
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Specialist
Atlanta, GA · On-site
Manage the help content and support ticketing system * Assist in testing and implementing software upgrades, as well as any associated communication with the Software Development department
Software Support Specialist
Atlanta, GA · On-site
Manage the help content and support ticketing system * Assist in testing and implementing software upgrades, as well as any associated communication with the Software Development department
Software Support Engineer LOCATION:Bentonville AR Duration: 6 to 12+ Months Rate: DOE Description ... new and enhanced systems; identifying short and long term solutions; and directing users to ...
Software Support Engineer LOCATION:Bentonville AR Duration: 6 to 12+ Months Rate: DOE Description ... new and enhanced systems; identifying short and long term solutions; and directing users to ...
Serve as the first line of support via phone and email for customers experiencing issues with our Invar Warehouse System (IWS) software. * Collaborate with customers and internal teams to diagnose ...
Serve as the first line of support via phone and email for customers experiencing issues with our Invar Warehouse System (IWS) software. * Collaborate with customers and internal teams to diagnose ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Software Support Engineer
$65K - $140K/yr
Ideal candidates will possess knowledge of multiple programming languages, operating systems ... Proven experience in software support or a similar role * Strong problem solving skills and ...
Engineer, Software Support
Phoenix, AZ · On-site
Troubleshoot and resolve software issues, including embedded software for control systems. Able to ... Travel to customer sites to support installations, training, and troubleshooting of ASM products.
Engineer, Software Support
Phoenix, AZ · On-site
Troubleshoot and resolve software issues, including embedded software for control systems. Able to ... Travel to customer sites to support installations, training, and troubleshooting of ASM products.
Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties ... new and enhanced systems; identifying short and long term solutions; and directing users to ...
Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties ... new and enhanced systems; identifying short and long term solutions; and directing users to ...
Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties ... new and enhanced systems; identifying short and long term solutions; and directing users to ...
Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties ... new and enhanced systems; identifying short and long term solutions; and directing users to ...
Software Support Analyst
Lincoln, NE · On-site
Software Support Analyst TELCOR Inc, a nationally recognized provider of health care software, is ... Experience with implementation and/or service of health care information systems preferred
Software Support Analyst
Lincoln, NE · On-site
Software Support Analyst TELCOR Inc, a nationally recognized provider of health care software, is ... Experience with implementation and/or service of health care information systems preferred
Software Support Engineer
Chicago, IL · On-site
$27.36 - $37.02/hr
The TruTops Software is a technology-oriented programming system with integrated know-how from the field of sheetmetal working. Duties & Responsibilities * Technically support TruTops software (CAD ...
Software Support Engineer
Chicago, IL · On-site
$27.36 - $37.02/hr
The TruTops Software is a technology-oriented programming system with integrated know-how from the field of sheetmetal working. Duties & Responsibilities * Technically support TruTops software (CAD ...
Software Support Engineer
Wilmington, MA · On-site
$82K - $113K/yr
Intelligent software orchestrates advanced robots in a high-density, end-to-end system ... What we need We are looking for a proactive Software Support Engineer to join our T3 Deployment ...
Software Support Engineer
Wilmington, MA · On-site
$82K - $113K/yr
Intelligent software orchestrates advanced robots in a high-density, end-to-end system ... What we need We are looking for a proactive Software Support Engineer to join our T3 Deployment ...
Systems Software Support information
See salary details
$30.5K - $33.3K
6% of jobs
$33.3K - $36K
3% of jobs
$36K - $38.8K
3% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$38.8K - $41.6K
20% of jobs
$41.6K - $44.4K
16% of jobs
The median wage is $44.6K / yr.
$44.4K - $47.1K
23% of jobs
$47.8K is the 75th percentile. Wages above this are outliers.
$47.1K - $49.9K
17% of jobs
$49.9K - $52.7K
7% of jobs
$52.7K - $55.5K
2% of jobs
$55.5K - $58.2K
0% of jobs
$58.2K - $61K
3% of jobs
$30.5K
$45.3K
$61K
How much do systems software support jobs pay per year?
Other
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Job description
Description
Role: Software Support Engineer
Department: Automation
Location: Erlanger, KY
Are you looking for a role where you can combine technical problem-solving with customer-facing responsibilities? At Storage Solutions (previously invar), we provide innovative supply chain and warehouse automation solutions to world-leading brands. As a Software Support Engineer, you'll work with cutting-edge technology, grow your skills, and be part of a supportive, collaborative team.
OVERALL RESPONSIBILITIES
- Serve as the first line of support via phone and email for customers      experiencing issues with our Invar Warehouse System (IWS) software.
- Collaborate with customers and internal teams to diagnose, troubleshoot, and resolve complex issues with IWS software packages.
- Maintain, track, and escalate support tickets as needed to ensure timely resolutions.
- Monitor customer production environments to identify and proactively address potential issues.
- Assist in testing new software releases and custom implementations, providing valuable feedback to the development team.
- Set up internal development PCs and test servers to support new implementations.
- Travel to customer sites (up to 25%) to deliver hands-on, on-site support, including commissioning, testing, and troubleshooting of automated warehouse equipment.
KNOWLEDGE & SKILLS REQUIREMENTS
- A recommended degree in Computer Information Technology, Computer Science, or equivalent experience.
- Strong verbal and written communication skills.
- A working knowledge of SQL (preferred but not required) and experience with Windows environments (required).
- Experience with C# .NET is a plus.
- An ability to work both independently and collaboratively in a fast-paced environment
WORK CONDITIONS
- Travel up to 25% annually (domestic and international)
- Â Participate in the team's ongoing 24/7 support of Invar customers (compensation provided).Â
Why work for Storage Solutions - A Jungheinrich Company?
Our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.
We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.
Additional Benefits
Competitive SalaryÂ
Generous Paid Time Off
Medical, Dental, and Vison Benefits
401K with Company Match
Company HSA Contribution
Professional Growth Opportunities