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Systems Optimization Jobs in Cary, NC (NOW HIRING)

Participate in system upgrades, maintenance, and optimization initiatives. Workflow Analysis & System Design (20%) * Conduct in-depth analysis of departmental workflows, data collection processes ...

This unique position will oversee the administration, optimization, and continuous improvement of our organization's enterprise financial systems, including Oracle Financials ERP, Customer Cloud ...

Driving development of architecture and micro-architecture to improve the state-of-the-art in memory systems optimizing along the axes of performance, power efficiency, complexity, area, effort, and ...

Driving development of architecture and micro-architecture to improve the state-of-the-art in memory systems optimizing along the axes of performance, power efficiency, complexity, area, effort, and ...

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Systems Optimization information

See Cary, NC salary details

$33.4K

$63.4K

$107.5K

How much do systems optimization jobs pay per year?

As of Sep 12, 2026, the average yearly pay for systems optimization in Cary, NC is $63,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $78,700.00 per year, depending on experience, location, and employer.

What is systems optimization?

Systems optimization is the process of improving the efficiency, performance, and effectiveness of systems within an organization. This can involve analyzing workflows, processes, hardware, software, or entire IT infrastructures to identify bottlenecks and areas for improvement. The goal is to maximize output while minimizing costs and resource usage. Systems optimization often uses techniques like automation, process reengineering, and technology upgrades to achieve these improvements.

How does a systems optimization specialist typically collaborate with other departments to drive efficiency improvements?

Systems Optimization specialists work closely with various departments such as IT, operations, and management to identify process inefficiencies and implement solutions. They often facilitate cross-functional meetings to gather requirements, analyze data from multiple sources, and ensure that optimization strategies align with business goals. Effective collaboration and clear communication are essential, as changes often impact workflows across teams, requiring buy-in and training. This collaborative approach helps ensure that implemented solutions are sustainable and supported by all stakeholders.

What are the key skills and qualifications needed to thrive as a systems optimization specialist, and why are they important?

To thrive as a Systems Optimization Specialist, you need a solid background in systems analysis, process improvement, and data analytics, often supported by a degree in engineering, computer science, or a related field. Expertise with tools such as Six Sigma, Lean methodologies, ERP systems, and data visualization software is typically required. Strong problem-solving, communication, and project management skills help professionals collaborate across departments and implement effective solutions. These skills and qualities are vital for maximizing efficiency, reducing costs, and ensuring reliable and scalable system performance.

What is the difference between Systems Optimization vs Systems Analyst?

AspectSystems OptimizationSystems Analyst
Primary FocusImproving system efficiency and performanceAnalyzing and designing information systems
Skills & CertificationsProcess improvement, data analysis, certifications like Six SigmaIT analysis, programming, certifications like CBAP or PMP
Work EnvironmentOperations, manufacturing, IT departmentsIT departments, consulting firms, business units
GoalsOptimize system workflows and reduce costsIdentify user needs and develop system solutions

While both roles involve working with systems, Systems Optimization focuses on enhancing existing processes for better performance, whereas Systems Analysts analyze and design new or improved information systems to meet business needs.

Infographic showing various Systems Optimization job openings in Cary, NC as of September 2026, with employment types broken down into 81% Full Time, 6% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $63,401 per year, or $30.5 per hour.

Systems Analyst II, Epic Clinical

Raleigh, NC • On-site

WakeMed Health & Hospitals
Health Care and Social Assistance • 5 - 10K employees

Other

Posted 24 days ago


WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz


Job description

Overview

WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a key liaison between Information Services, clinical and operational departments, and software vendors to ensure technology solutions effectively support patient care and business operations.

The Systems Analyst II is responsible for all aspects of application lifecycle management, including workflow analysis, application configuration, testing, documentation, reporting requirements, end‑user support, and system optimization. The ideal candidate combines strong technical expertise with exceptional customer service, analytical thinking, and collaboration skills to drive continuous improvement across clinical systems.

Key Responsibilities

Application Design, Build & Change Management (40%)

  • Analyze customer and operational requirements to design and implement application enhancements and system changes.
  • Research, configure, test, validate, and deploy application modifications to meet business and clinical needs.
  • Lead change request implementation activities while ensuring alignment with organizational standards and best practices.
  • Participate in system upgrades, maintenance, and optimization initiatives.

Workflow Analysis & System Design (20%)

  • Conduct in-depth analysis of departmental workflows, data collection processes, reporting requirements, and operational challenges.
  • Partner with stakeholders to identify opportunities for technology‑driven process improvements.
  • Apply industry and Epic best practices to support the information system lifecycle.
  • Translate business requirements into effective system solutions.

Tier 2 Technical Support (20%)

  • Provide timely, high‑quality Tier 2 support for assigned Epic applications.
  • Troubleshoot and resolve application, system, and workflow‑related issues.
  • Collaborate with end users, technical teams, and vendors to identify root causes and implement solutions.
  • Ensure minimal disruption to clinical and business operations.

Documentation, Training & Knowledge Sharing (10%)

  • Develop and maintain application documentation, workflows, change records, and support materials.
  • Educate team members and stakeholders regarding system modifications and enhancements.
  • Support knowledge transfer and cross‑functional team development.

Reporting & Analytics Support (10%)

  • Develop report specifications and collaborate with report developers to meet operational, regulatory, and compliance requirements.
  • Support reporting initiatives related to quality, performance, and regulatory programs.
  • Ensure data integrity and usability of application‑generated reporting.
Qualifications

Required

  • Associate degree in Technology, Healthcare, Business, or related field; equivalent combination of education and experience may be considered.
  • Minimum of 3 years of experience in Systems Analysis, Information Technology, or Clinical Applications Support.
  • Experience supporting business or clinical software applications.
  • Strong analytical, troubleshooting, and problem‑solving skills.
  • Excellent communication and customer service abilities.

Preferred

  • Epic Certification in area of responsibility.
  • Clinical, healthcare, or technical certification/licensure relevant to assigned application.
  • Experience supporting Epic clinical applications in a healthcare environment.
  • Knowledge of healthcare workflows, operational reporting, and regulatory requirements.
Ideal Candidate
  • Strong understanding of clinical and operational workflows.
  • Ability to build collaborative relationships with customers, vendors, and technical teams.
  • Experience configuring and supporting enterprise applications.
  • Ability to manage multiple priorities in a fast‑paced healthcare environment.
  • Commitment to service excellence and continuous improvement.
Wake Way 2 Excellence (WW2E)
  • Participates in performance improvement initiatives.
  • Identifies opportunities to reduce waste and improve efficiency.
  • Supports standardized processes and workflow optimization.
  • Promotes responsible stewardship of organizational resources.

EOE

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961