Systems Operations Support Specialist Jobs in Rosharon, TX

Join MD Anderson as a Transfusion Services Operations Support Specialist and play a critical role in supporting the day-to-day operations of our Transfusion Medicine/Blood Bank department. You'll help ensure the department has the blood products, reagents, supplies, equipment, and technology needed to support safe, efficient, and timely patient care at one of the world's leading cancer centers.
What's in it for you? This role offers the opportunity to take ownership of the operational functions that keep a highly specialized laboratory environment running smoothly. You'll oversee inventory and ordering needs, work directly with vendors to troubleshoot issues, support equipment maintenance, and serve as a key resource for laboratory information and equipment tracking systems. Your work will have a direct impact on the department's ability to meet the needs of patients and clinical teams.
You'll also have the opportunity to become a subject matter expert in the Lab Information System, equipment tracking systems, and computer functions within your assigned areas. From proactively identifying operational needs to resolving customer concerns and helping peers and leaders maximize productivity, you'll use your technical knowledge, organization, and problem-solving skills to strengthen daily laboratory operations.
At MD Anderson, you'll also enjoy a comprehensive benefits package, including competitive pay, an annual merit increase program, annual incentive opportunities, an employer-funded pension contribution, medical/dental/vision coverage, generous paid time off, and opportunities for professional growth and development.
If you're a dependable laboratory professional who enjoys problem-solving, operational coordination, and being a go-to resource for your team, this is an opportunity to make a meaningful impact within Transfusion Medicine at MD Anderson.
The ideal candidate will have blood bank experience and be MLS ASCP or BB ASCP certified
JOB SPECIFIC COMPETENCIES
Oversee Operational needs of the Department.
- Ensures and verify inventory, supplies, reagent and blood products are appropriate for the operational needs of the department.
- Ensures all received items are suitable for use in patient testing and communicates with vendors directly to trouble shoot issues
- Follows section's inventory control system to assure effective use of supplies and reagents.
- Complies with all manufacture guidelines and regulatory standards regarding equipment management and maintenance practices.
- Complies with safety guidelines and procedures and adheres to regulatory mandates.
- Serves as the primary liaison for reagent and blood product inventory ordering and issues and proactively communicates to vendors and leadership.
- Maintains and troubleshoots laboratory equipment and documentation systems.
- Serves as Subject matter expert in Lab Information System and equipment tracking system, and computer functions in assigned areas.
Enhances productivity and laboratory lab functions by demonstrating dependability.
- Adjusts, prioritizes, and organizes work to achieve maximum productivity to meet the workload demands of the section.
- Assists peers and leadership with tasks after completion of assigned work.
- Adheres to attendance policy, begins work as scheduled.
- Works independently, utilizes resources available to maximize efficiency.
Customer Service
- Manages all customer service interactions with diplomacy, actively facilitating resolutions to problems and addressing the needs of clients both internal and external.
Computer Skills
- Maintains proficiency in computer functions in the lab processes.
- Maintain up to date records of all equipment, maintenance and quality control in recording system.
Other duties as assigned
Education
Required:
• Associate's Degree in Laboratory Science or Medical Laboratory Technology OR
• Bachelor's Degree in a related science field or Molecular Genetic Technology OR
• Successful completion of a National Accrediting Agency for Clinical Laboratory Science (NAACLS) accredited Clinical Laboratory Science/Molecular Genetics Technology accredited program
Preferred:
• Master's Degree in a related science field
• Doctorate in a related science field
Work Experience
Required:
• 10 years of clinical laboratory experience with an Associate's Degree in Laboratory Science or Medical Laboratory Technology OR
• 9 years of clinical laboratory experience with a Bachelor's Degree in a related science field OR
• 8 years of clinical laboratory experience with completion of a National Accrediting Agency for Clinical Laboratory Science (NAACLS) accredited Clinical Laboratory Science/Molecular Genetic Technology accredited program
Preferred:
• 6 years of clinical laboratory experience with a Master's Degree OR
• 4 years of clinical laboratory experience with a Doctorate degree OR
• 3 years of blood banking experience
Licenses and Certifications
Preferred (upon hire):
• MLS-ASCP - Medical Lab Scientist, American Society of Clinical Pathologists (ASCP) Board of Registry (BOR) OR
• MT - Medical Technologist, American Medical Technologists (AMT) OR
• MDT - Molecular Diagnostics Tech, American Medical Technologists (AMT) OR
• SBB - Specialist in Blood Banking, American Society of Clinical Pathologists (ASCP) Board of Registry (BOR)
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html