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Systems Network Support Analyst Jobs in Illinois

Leidos

SATCOM IP Network Support Analyst

Shiloh, IL · On-site

$48K - $86K/yr

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG ... Support Cell for a Network Support Analyst at Scott AFB, IL. This position requires U.S ...

Leidos

SATCOM IP Network Support Analyst

Shiloh, IL · On-site

$48K - $86K/yr

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG ... Support Cell for a Network Support Analyst at Scott AFB, IL. This position requires U.S ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

... network infrastructure and data protection. Collaboration and Support ... Collaborate with cross-functional teams including application development, systems administration ...

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Systems Network Support Analyst information

What is the difference between Systems Network Support Analyst vs Network Support Specialist?

AspectSystems Network Support AnalystNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentCorporate IT departments, data centers, managed service providersHelp desks, technical support centers, enterprise networks
Employer & Industry UsageBusinesses, government agencies, IT service providersTelecommunications, IT support firms, large organizations

The Systems Network Support Analyst and Network Support Specialist roles share similar certifications and work environments, often overlapping in corporate and technical support settings. The main difference lies in scope: Analysts typically handle more complex network issues and system integrations, while Specialists focus on troubleshooting and user support. Both roles are essential in maintaining network stability and security within organizations.

What does a systems network support analyst do?

A systems network support analyst is responsible for maintaining, troubleshooting, and supporting an organization’s computer networks and systems. They install hardware and software, monitor network performance, resolve connectivity issues, and ensure network security, often using tools like network monitoring software and following industry best practices. Strong technical skills, certifications such as CompTIA Network+ or Cisco CCNA, and the ability to work in a team are typically required for this role.

What cities in Illinois are hiring for Systems Network Support Analyst jobs?

Cities in Illinois with the most Systems Network Support Analyst job openings:

SATCOM IP Network Support Analyst

Shiloh, IL • On-site

Leidos
IT Services • 10K+ employees
Learn more about Leidosexternal

$48K - $86K/yr

Full-time

Re-posted 11 days ago

Key responsibilities

  • Create and update tickets using DISA ticketing applications to track and resolve network issues.

  • Monitor network events and element management failures in real-time on a 24x7 basis.

  • Perform IP network support, including configuration of routers, switches, firewalls, and voice equipment.

Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

81st of 500 rated business services

Job description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).
The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Scott AFB, IL.
This position requires U.S. citizenship and an active Secret clearance to start.
Primary Responsibilities:
Responsible for assisting with the following duties:
  • Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
  • Monitor network events and element management failures in real-time on a 24x7x365 basis.
  • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
  • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
  • Remotely access and de-access customers into the IP/SATCOM networks
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
  • Verify equipment is operating in the baseline configuration.
  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications:
  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
  • Ability to work in a 24/7 operations environment.
  • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
  • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
  • Currently possess an active Secret security clearance.
  • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience:
  • High school diploma and 2-4 years of experience.

GSMO
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
August 6, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $48,100.00 - $86,950.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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