Systems Administrator Jobs in Rome, NY (NOW HIRING)

Orlando, Florida or Southfield, Michigan

Atwell is seeking an experienced Network Administrator to support the performance, reliability, and security of our network infrastructure across offices nationwide.

This is a hands-on technical role responsible for administering and troubleshooting Atwell's enterprise network environment, including switches, firewalls, internet connectivity, wireless infrastructure, VPNs, routing, VLANs, and network monitoring.

We're looking for someone who is technically strong, enjoys solving complex network issues, and is comfortable taking ownership from initial troubleshooting through resolution. The ideal candidate can work independently while partnering closely with Systems Administration, Technology Support, Security, vendors, and other members of the Technology Services team.

• Configure, monitor, maintain, and troubleshoot enterprise switches, firewalls, routers, wireless access points, and related network infrastructure.

• Administer firewall configurations, policies, access controls, firmware updates, and VPN connectivity.

• Manage and troubleshoot internet circuits and connectivity across multiple Atwell offices.

• Configure and support VLANs, routing, switching, DHCP, DNS, TCP/IP, and other core networking technologies.

• Monitor wireless infrastructure and optimize connectivity, performance, and coverage.

• Maintain network configurations and standards across Atwell's distributed office environment.

• Support VMware and other virtual networking environments as needed.

• Monitor network health, availability, capacity, and performance using enterprise network management and monitoring tools.

• Proactively identify outages, degraded performance, connectivity issues, and other infrastructure concerns.

• Troubleshoot complex network hardware, software, connectivity, configuration, and performance issues.

• Analyze logs, network traffic, device performance, and other technical information to identify root causes.

• Respond to network outages and critical infrastructure issues and coordinate resolution across Technology teams and vendors.

• Participate in after-hours support and planned maintenance when necessary.

• Maintain firewall rules, VPN configurations, access controls, and other network security configurations.

• Assist with implementation and enforcement of network security standards and policies.

• Support vulnerability remediation, security investigations, audits, and compliance activities.

• Partner with internal Technology teams to maintain a secure and reliable network environment.

• Participate in network upgrades, infrastructure refreshes, office openings, expansions, integrations, relocations, and migrations.

• Work with internet service providers, equipment vendors, and other technology partners as needed.

• Maintain accurate network diagrams, configurations, IP address documentation, inventories, and technical procedures.

• Document troubleshooting processes, infrastructure changes, and network standards.

• Identify opportunities to improve network reliability, scalability, security, and performance.

• Travel to Atwell offices as needed to support network implementations, upgrades, and troubleshooting.

• 3+ years of hands-on experience in network administration, network engineering, or a similar infrastructure-focused role.

• Strong understanding of TCP/IP, DNS, DHCP, routing, switching, VLANs, VPNs, and wireless networking.

• Hands-on experience configuring and troubleshooting enterprise switches and firewalls.

• Experience supporting enterprise firewall technologies such as Fortinet, Cisco, Palo Alto, or comparable platforms.

• Experience supporting enterprise wireless environments.

• Experience using network monitoring and troubleshooting tools such as SolarWinds, PRTG, Wireshark, or similar technologies.

• Strong technical troubleshooting and root-cause analysis skills.

• Ability to independently investigate technical issues and take ownership through resolution.

• Strong attention to detail and ability to manage multiple technical priorities.

• Ability to clearly document network environments, configurations, changes, and troubleshooting procedures.

• Strong communication skills and ability to collaborate effectively across Technology teams and with vendors.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent relevant experience.

• CompTIA Network+, Cisco CCNA, or another relevant networking certification.

• Experience supporting a distributed, multi-office enterprise environment.

• Experience supporting infrastructure during acquisitions, office integrations, relocations, or new office openings.

• Experience supporting network environments within a growing professional services organization.

This position may be based from either of the following Atwell office locations:

• Orlando, FL

• Southfield, MI

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

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