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System User Analyst Jobs (NOW HIRING)

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

User Support Analyst

New York, NY ยท On-site

$70K - $80K/yr

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional ... Maintains logs of support services provided in the ticketing system or other appropriate database.

User Support Analyst

New York, NY ยท On-site

$70K - $80K/yr

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional ... Maintains logs of support services provided in the ticketing system or other appropriate database.

Finance System Analyst

Tampa, FL ยท On-site

$81K - $110K/yr

... Finance system user access administration, including access requests, reviews, and security ... analysis to support management decision-making Research, validate, and analyze business and ...

Reviews user requirements/user stories and functional specifications for system development ... business analysis process, principles, practices, and techniques. * Knowledge of software ...

The Deltek Vision System Support Analyst plays an integral role in our firm by combining strong ... Assess user needs to provide support and proactive service, including analysis of opportunities to ...

Assess user needs to provide support and proactive service, including analysis of opportunities to take advantage of available tools. * Improve and maintain data integrity by regularly analyzing ...

Showing results 41-60

System User Analyst information

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$41.5K

$89.3K

$141K

How much do system user analyst jobs pay per year?

As of Sep 15, 2026, the average yearly pay for system user analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What cities are hiring for System User Analyst jobs?

Cities with the most System User Analyst job openings:

What states have the most System User Analyst jobs?

States with the most job openings for System User Analyst jobs include:

What are popular job titles related to System User Analyst jobs?

For System User Analyst jobs, the most frequently searched job titles are:

IT End User Analyst

North Miami, FL โ€ข On-site

Techvilla Solutions
IT Servicesย โ€ขย 51 - 200 employees

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.

Roles and Responsibilities
  • Provide L1/L2 technical support for desktops, laptops, mobile devices, and enterprise applications.

  • Manage and resolve ServiceNow incidents, service requests, and knowledge-related tickets.

  • Create and maintain ServiceNow reports and dashboards to track ticket performance and support trends.

  • Analyze IT support data, identify trends, and provide insights to improve service delivery.

  • Perform desktop troubleshooting, application support, and end-user issue resolution.

  • Support IT asset management, including tracking and maintaining hardware and software assets.

  • Assist with Microsoft 365 and other enterprise end-user technologies.

  • Document troubleshooting steps, resolutions, and knowledge articles.

  • Provide excellent customer service and communicate effectively with end users and technical teams.

Required Qualifications
  • Bachelorโ€™s degree in Information Technology, Computer Science, Information Systems, or equivalent experience.

  • 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

  • Hands-on experience with ServiceNow, including Incident, Request, and Knowledge Management modules.

  • Experience creating and maintaining ServiceNow reports and dashboards.

  • Strong troubleshooting skills across desktop, mobile, and enterprise applications.

  • Knowledge of Microsoft 365 and enterprise end-user technologies.

  • Experience with IT asset management and support processes.

  • Strong analytical, problem-solving, and customer service skills.

  • Excellent verbal and written communication skills.