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System User Analyst Jobs (NOW HIRING)

Techvilla Solutions

IT End User Analyst

Miami, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Pinecrest, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Kendall, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Carol City, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Miami, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Miami, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Medley, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Miami, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

South Miami, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Miami, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Miramar, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

West Park, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Westchester, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Miami, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

Techvilla Solutions

IT End User Analyst

Doral, FL · On-site

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent ...

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System User Analyst information

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How much do system user analyst jobs pay per year?

As of Sep 15, 2026, the average yearly pay for system user analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

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IT End User Analyst

Key Biscayne, FL • On-site

Techvilla Solutions
IT Services • 51 - 200 employees
Learn more about Techvilla Solutionsexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.

Roles and Responsibilities

  • Provide L1/L2 technical support for desktops, laptops, mobile devices, and enterprise applications.

  • Manage and resolve ServiceNow incidents, service requests, and knowledge-related tickets.

  • Create and maintain ServiceNow reports and dashboards to track ticket performance and support trends.

  • Analyze IT support data, identify trends, and provide insights to improve service delivery.

  • Perform desktop troubleshooting, application support, and end-user issue resolution.

  • Support IT asset management, including tracking and maintaining hardware and software assets.

  • Assist with Microsoft 365 and other enterprise end-user technologies.

  • Document troubleshooting steps, resolutions, and knowledge articles.

  • Provide excellent customer service and communicate effectively with end users and technical teams.

Required Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent experience.

  • 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

  • Hands-on experience with ServiceNow, including Incident, Request, and Knowledge Management modules.

  • Experience creating and maintaining ServiceNow reports and dashboards.

  • Strong troubleshooting skills across desktop, mobile, and enterprise applications.

  • Knowledge of Microsoft 365 and enterprise end-user technologies.

  • Experience with IT asset management and support processes.

  • Strong analytical, problem-solving, and customer service skills.

  • Excellent verbal and written communication skills.

Apply