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System Support Jobs in Chicago, IL (NOW HIRING)

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Desktop Support Technician

Naperville, IL ยท On-site

$20.25 - $25.75/hr

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is ...

Manufacturing System Engineer

Lombard, IL ยท On-site

$104K - $129K/yr

This role focuses on the day-to-day ownership, support, and continuous improvement of the Tulip Manufacturing Execution System (MES) to ensure manufacturing operations are efficient, reliable, and ...

Manufacturing System Engineer

Lombard, IL ยท On-site

$104K - $129K/yr

This role focuses on the day-to-day ownership, support, and continuous improvement of the Tulip Manufacturing Execution System (MES) to ensure manufacturing operations are efficient, reliable, and ...

Showing results 21-40

System Support information

See Chicago, IL salary details

$12

$25

$43

How much do system support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for system support in Chicago, IL is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is the difference between System Support vs Network Support?

AspectSystem SupportNetwork Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, on-site, remoteNetwork labs, data centers, on-site
Employer & Industry UsageIT departments, tech companies, SMBsTelecom, large enterprises, data centers
Common Search & ComparisonYesYes

System Support focuses on troubleshooting and maintaining computer systems, hardware, and software. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and often overlap, System Support is broader in system management, whereas Network Support is specialized in network infrastructure.

How to become a system support?

To become a system support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ or Network+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong problem-solving skills and familiarity with operating systems like Windows or Linux are also important.

What cities near Chicago, IL are hiring for System Support jobs?

Cities near Chicago, IL with the most System Support job openings:

Infographic showing various System Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,631 per year, or $25.8 per hour.

Polarion Administrator L3 Support

Lisle, IL โ€ข On-site

Prolim Global
IT Servicesย โ€ขย 201 - 500 employees

Contractor

Posted 4 days ago


Job description

PROLIM Global Corporation (www.prolim.com) is currently seeking a Polarion Administrator – L3 Support for a position in Lisle, IL with one of our top clients.

Location Lisle, IL
Duration: 12 Months (With Possible Extension)
Job Type: Contract
Experience Required: 6-8+ Years
 

Job Summary:
 

We are seeking an experienced Polarion Administrator / Engineering Applications Support Analyst to provide L3 production support and administration for Polarion and L2 support for Teamcenter and related engineering applications.

The ideal candidate will have strong hands-on experience with Polarion administration, ALM/PLM applications, Teamcenter, user and access administration, incident management, troubleshooting, scripting/automation, and operational reporting.

Required Skills & Experience

  • 6–8+ years of experience in application support, engineering applications, PLM/ALM, or related IT environments.
  • Hands-on experience with Polarion Administration and L3 Production Support.
  • Strong experience supporting Polarion ALM in an enterprise environment.
  • Working knowledge of Teamcenter and related engineering applications.
  • Experience with user administration, access management, application configuration, and permissions.
  • Strong troubleshooting and incident resolution experience.
  • Experience with problem management and Root Cause Analysis (RCA).
  • Experience testing and validating application updates, fixes, patches, and enhancements.
  • Basic scripting and automation capabilities.
  • Experience developing and maintaining operational reports.
  • Ability to work in a ticket-driven AMS/support environment.
  • Ability to provide application support during AME business hours.
  • Strong documentation and knowledge-sharing skills.

Roles & Responsibilities

  • Provide operational administration and L3 production support for Polarion.
  • Provide L2 support for Teamcenter and other engineering applications as required.
  • Troubleshoot and resolve incidents, service requests, and application issues.
  • Perform user administration, access management, and minor application configurations.
  • Test and validate fixes, application updates, patches, and enhancements.
  • Provide minor scripting and automation support.
  • Develop and deliver operational and support reports.
  • Conduct Root Cause Analysis (RCA) for recurring issues and recommend preventive actions.
  • Coordinate with global IT, infrastructure, engineering application, and support teams.
  • Maintain knowledge articles, technical documentation, SOPs, and support materials.
  • Create and maintain peer training and knowledge-sharing materials.
  • Provide general engineering IT and desktop application support when required.
  • Manage support activities within SLA and maintain accurate ticket documentation.

Key Competencies

  • Strong analytical and troubleshooting skills.
  • Excellent ownership and problem-solving abilities.
  • Strong written and verbal communication skills.
  • Ability to work independently in a production support / AMS environment.
  • Customer-focused approach.
  • Strong documentation and knowledge-sharing discipline.
  • Ability to collaborate effectively with global stakeholders and cross-functional teams.


About PROLIM Corporation    

PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services. 

Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.