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System Support Jobs in Chicago, IL (NOW HIRING)

MSI Express, Inc.

System Support Specialist

Portage, IN · On-site

ROLE PURPOSE/ POSITION SUMMARY The role of the System Support Specialist is to ensure product integrity and data integrity are preserved through proactive involvement in all IT systems. Support plant ...

Tek Systems

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This position involves managing and troubleshooting a variety of systems such as Active Directory, Microsoft Exchange, Azure, and Okta Admin, alongside providing hardware and software support in a ...

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The Operational Support team is the backbone of our Talent Solutions operations. Who we are and ... Entering candidate information into internal database system * Tracking and managing candidate time ...

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All JobsSystem Support JobsSystem Support Jobs in Chicago, IL

System Support information

See Chicago, IL salary details

$12

$25

$43

How much do system support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for system support in Chicago, IL is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is the difference between System Support vs Network Support?

AspectSystem SupportNetwork Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, on-site, remoteNetwork labs, data centers, on-site
Employer & Industry UsageIT departments, tech companies, SMBsTelecom, large enterprises, data centers
Common Search & ComparisonYesYes

System Support focuses on troubleshooting and maintaining computer systems, hardware, and software. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and often overlap, System Support is broader in system management, whereas Network Support is specialized in network infrastructure.

How to become a system support?

To become a system support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ or Network+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong problem-solving skills and familiarity with operating systems like Windows or Linux are also important.

What cities near Chicago, IL are hiring for System Support jobs?

Cities near Chicago, IL with the most System Support job openings:

Infographic showing various System Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,631 per year, or $25.8 per hour.

System Support Specialist

Portage, IN • On-site

MSI Express, Inc.
Food and Drink Manufacturing • 1 - 5K employees
Learn more about MSI Express, Inc.external

Full-time

Re-posted 20 days ago

MSI Express rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Description:
ROLE PURPOSE/ POSITION SUMMARY
The role of the System Support Specialist is to ensure product integrity and data integrity are preserved through proactive involvement in all IT systems. Support plant and office personnel on IT Systems for Quality, Production, Engineering, Inventory, and Logistics. Work with company employees to support computer systems and provide training with regard to IT systems. Identify and help to implement improvements. Function as an information source to various departments to continuously improve IT system efficiencies. Support the IT team on special department projects as required.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES
  • ERP/MRP system support and plant personnel training Understand ERP/MRP system functions
  • Train floor personnel to properly use system to ensure data integrity
  • Assess and resolve manufacturing floor issues and implement solutions to prevent reoccurrence
  • Systems support of MRP System reporting, material management, scrap loss, production reporting, labor reporting and efficiency reporting
  • Maintenance management system administration
  • Quality and Training management system administration
  • Production workstation support and administration
  • Network hardware support and administration
  • Provide assistance in the use of workstation hardware and software for company employees
  • Assist with setup and configuration of workstation computers, peripherals
  • Assist in development of IT asset management systems to track hardware, software, antivirus and security systems
  • Follow and help improve standard operating procedures pertaining to IT Systems, MRP system, maintenance system and Quality reporting systems

QUALIFICATIONS/ CAPABILITY PROFILE
Minimum Education
  • High School diploma or equivalent
  • Bachelor's degree in Information Systems or related field - preferred

Minimum Experience
  • 1-3 years' experience with computers, software, hardware and IT support
  • Experience with administration of ERP/MRP systems

Minimum Knowledge/ Skills/ Abilities
  • Knowledge of the practices, principles, and techniques of computer operation; of information systems; of computer software and hardware; of information security policies and procedures; of local and wide area networks; and the management of information systems
  • Skilled in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems
  • Ability to operate information technology systems and to troubleshoot and repair equipment
  • Proficient use of computers and Microsoft Office: Word, Excel, and Outlook
  • Ability to work well with people over the phone and explain technical steps in non-technical terms
  • Attention to detail, and ability to prioritize, work as part of a team and meet deadlines.
  • Excellent customer service, interpersonal, verbal and written communication skills.

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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