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System Support Manager Jobs in Katy, TX (NOW HIRING)

AMSYS Talent

System Support Analyst

Houston, TX · On-site

... systems, workflows, and user experience. What You'll Do * Provide Level 3 support for complex ... endpoint management. * Experience with Azure cloud administration is preferred. * Strong ...

Uprite

System Support Analyst (L1)

Houston, TX · On-site

Service Manager Are you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite Services , we're looking for a System Support Analyst to join our award-winning team.

Socket.dev

People Support Manager

Houston, TX · On-site

Property People Support Manager Manage human resource functions for the hotel and its staff ... Payroll system to ensure timely and accurate pay periods. * Practice safe work habits, wear ...

Plazahotelelpaso

People Support Manager

Houston, TX · On-site

Property People Support Manager Manage human resource functions for the hotel and its staff ... Payroll system to ensure timely and accurate pay periods. * Practice safe work habits, wear ...

ERMC

Technical Support Manager

Houston, TX · On-site

Requirements and Description ERMC is looking for a qualified Technical Support Manager to perform ... Main focus will be to resolve all Conveyor & Passenger Boarding Bridge system issues. **This is a ...

Sodexo

Operations Support Manager

Sugar Land, TX

$89K - $115K/yr

This role will support site operations by managing purchase orders, ordering supplies, providing ... MEP knowledge preferred and experience with work order systems a plus. About the job In this role ...

Sodexo

Operations Support Manager

Sugar Land, TX

$89K - $115K/yr

This role will support site operations by managing purchase orders, ordering supplies, providing ... MEP knowledge preferred and experience with work order systems a plus. About the job In this role ...

Sodexo

Operations Support Manager

Sugar Land, TX · On-site

$89K - $115K/yr

This role will support site operations by managing purchase orders, ordering supplies, providing ... MEP knowledge preferred and experience with work order systems a plus. About the job In this role ...

Motorola

Customer Support Manager

Houston, TX

Our core focus is implementing mission-critical digital mobile communication systems for Enterprise customers. This new and exciting opportunity is within Customer Support Management, where we are ...

Loomis

SafePoint Support Administrator

Houston, TX · On-site

In fact, many of our company's managers, vice presidents, and corporate executives started out in ... Background with reconciliation and/or accounting systems (history in financial institutions)

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All JobsSystem Support JobsSystem Support Manager JobsSystem Support Manager Jobs in Katy, TX

System Support Manager information

See Katy, TX salary details

$42.2K

$93.6K

$140.4K

How much do system support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for system support manager in Katy, TX is $93,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,600.00 and $114,700.00 per year, depending on experience, location, and employer.

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

What cities near Katy, TX are hiring for System Support Manager jobs?

Cities near Katy, TX with the most System Support Manager job openings:

Infographic showing various System Support Manager job openings in Katy, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $93,645 per year, or $45 per hour.

System Support Analyst

Houston, TX • On-site

AMSYS Talent
See more jobs at AMSYS Talentexternal

Full-time

Re-posted 18 days ago

Job description

We're looking for a senior IT professional who enjoys solving complex technical issues while working closely with business users to improve IT operations. This role combines Level 3 technical support with a Technical Business Analyst mindset-someone who can troubleshoot, identify root causes, document processes, and recommend improvements. You'll serve as the escalation point for critical issues while partnering with internal teams to improve systems, workflows, and user experience.
What You'll Do
  • Provide Level 3 support for complex desktop, server, Microsoft 365, and infrastructure issues.
  • Serve as the escalation point for Level 1 and Level 2 support teams.
  • Administer and troubleshoot Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, Intune, and Entra ID.
  • Support Windows Server, Active Directory, Group Policy, DNS, DHCP, and core networking.
  • Perform root cause analysis and implement long-term solutions for recurring issues.
  • Work with business users to gather requirements, document processes, and recommend technical improvements.
  • Create technical documentation, SOPs, and knowledge base articles.
  • Coordinate with vendors and internal teams on projects, upgrades, and issue resolution.
  • Mentor junior support technicians and promote IT best practices.
What We're Looking For
  • 5+ years of IT infrastructure or senior desktop support experience.
  • Strong Microsoft 365 administration experience.
  • Experience supporting Windows Server, Active Directory, Azure/Entra ID, networking, and endpoint management.
  • Experience with Azure cloud administration is preferred.
  • Strong troubleshooting and analytical skills.
  • Ability to translate business requirements into practical technical solutions.
  • Experience with ITSM platforms such as ConnectWise, ServiceNow, or Freshservice.
  • PowerShell or automation experience is a plus.
  • Excellent communication and customer-facing skills.
Nice to Have
  • Microsoft 365 or Azure certifications
  • ITIL Foundation
  • CompTIA Network+ or Security+

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