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System Support Manager Jobs in Dallas, TX (NOW HIRING)

Muf

System Support Specialist

Dallas, TX · On-site

Research and resolve application issues as directed by the Sr. System Support Manager. * Application of troubleshooting and problem solving techniques * Root Cause Analysis to identify issue triggers ...

Socket.dev

Operations Support Manager

Waxahachie, TX · On-site

The Operations Support Manager reports directly to the market Managing Director and works closely ... Comfortable working in Microsoft Teams and Company operating systems. Physical and Work Environment ...

New

talentmovers inc

Application Support Manager

Dallas, TX · On-site

Application Support Manager Location: Dallas, TX (Onsite 5 days' work from office) Rate: On C2C ... Should have knowledge on Cloud (AWS, Azure) and knowledge of Content management systems would be an ...

SmithRx

Systems Support Specialist

Plano, TX · On-site

As a Systems Support Specialist, you will serve as a key contributor to day-to-day operations ... System Lifecycle Management: Contribute to the architecture and be able to manage user identity and ...

SmithRx

Systems Support Specialist

Plano, TX · On-site

As a Systems Support Specialist, you will serve as a key contributor to day-to-day operations ... System Lifecycle Management: Contribute to the architecture and be able to manage user identity and ...

SmithRx

Systems Support Specialist

Plano, TX · On-site

As a Systems Support Specialist, you will serve as a key contributor to day-to-day operations ... System Lifecycle Management: Contribute to the architecture and be able to manage user identity and ...

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System Support Manager information

See Dallas, TX salary details

$45.5K

$101K

$151.4K

How much do system support manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for system support manager in Dallas, TX is $100,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $123,700.00 per year, depending on experience, location, and employer.

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

What cities near Dallas, TX are hiring for System Support Manager jobs?

Cities near Dallas, TX with the most System Support Manager job openings:

Infographic showing various System Support Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $100,968 per year, or $48.5 per hour.

System Support Specialist

Dallas, TX • On-site

MUFG Investor Services
Finance and Insurance • 1 - 5K employees
Learn more about MUFG Investor Servicesexternal

Full-time

Re-posted 13 days ago

Job description

MUFG is seeking a System Support Staff member with a strong accounting and/or financial background to join our team. This growth oriented position will have the primary responsibility of supporting the applications used by MUFG[WH1] . This individual will be responsible for responding to user submitted tickets, processing the ticket’s request, and working with the business and/or technology to facilitate any testing or answer any questions under the direction of the Sr. System Support Manager. An understanding of current accounting principles and how they are applied to the accounting and financial reporting of Private Equity Fund of Funds is strongly preferred but not required. Technical savvy and strong analytical and troubleshooting skills are required.

Responsibilities:

  • Review and process user submitted tickets in a timely manner.
  • Research and resolve application issues as directed by the Sr. System Support Manager.
  • Application of troubleshooting and problem solving techniques
  • Root Cause Analysis to identify issue triggers and to mitigate future issue occurrences
  • Ensure user submitted help tickets have the appropriate documentation attached to the ticket as directed by the Sr. System Support Manager.
  • Ensure user submitted help tickets have been resolved and closed appropriately.
  • Review and update documentation describing the “best practices and processes” for using the system under the direction of the Sr. System Support Manager.
  • Maintain a working knowledge of current accounting principles as they pertain to Private Equity and the systems used by MUFG.
  • Perform user access reviews for applications used by MUFG.
  • Maintenance and support of daily operations related to applications used by MUFG.