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System Support Manager Jobs in Virginia (NOW HIRING)

Prevailance

LVC System Support SME

Norfolk, VA · On-site

$65K - $95K/yr

Prevailance is seeking an LVC System Support subject matter expert (SME) to coordinate with ... Experience adapting to a fast-paced, team-based environment and manage team performance

Power Monitors, Inc.

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP ... Proven experience in customer technical support or IT systems support. * Excellent problem-solving ...

Prevailance

LVC System Support SME

Norfolk, VA · On-site

$65K - $95K/yr

Prevailance is seeking an LVC System Support subject matter expert (SME) to coordinate with ... Experience adapting to a fast-paced, team-based environment and manage team performance

Akima

Problem Support Manager

Springfield, VA · On-site

The Problem Support Manager will manage the design and implementation of IT infrastructure and lead ... Akima focuses on delivering services in the areas of logistics, IT, supply chain, systems ...

ValidaTek

User Support Manager

Quantico, VA · On-site

The User Support Team Lead is responsible for leading and managing a team of User Support ... Coordinate escalations with system administrators, network engineers, developers, and other ...

ValidaTek, Inc.

User Support Manager

Quantico, VA · On-site

$90K - $125K/hr

The User Support Team Lead is responsible for leading and managing a team of User Support ... Coordinate escalations with system administrators, network engineers, developers, and other ...

Parsons

Mission Support Manager

Alexandria, VA · On-site

Parsons is looking for an amazingly talented Mission Support Manager to join our team! In this role ... Experience with air domain awareness systems and policies. Physical Requirements / Working ...

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System Support Manager information

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

What cities in Virginia are hiring for System Support Manager jobs?

Cities in Virginia with the most System Support Manager job openings:

Infographic showing various System Support Manager job openings in Virginia as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Operating System Support

Ashburn, VA • On-site

Integrated Resources INC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Integrated Resources INCexternal

Full-time

Re-posted 15 days ago

Job description

Company Description

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Job Title: Operating System Support

Job Location: Ashburn, VA

Duration: 12 + Months


Description:                                                                                 

Engineer will support the Operating Systems and Application infrastructure for ISD customer environments. 

Operating System support: Windows or Linux 

Hardware Support: UCS B or C series, Server parts replacement (various) 

Application Support: Experience learning and supporting vendor and custom based applications; experience with Active Directory, SQL, 

Technologies/Solutions: VMWARE, SAN Storage, Hosted and Managed Solution support 

Experience with the using the following monitoring and event platforms: SCOM, Service Manager, SCCM 

Create change process documentation (MOPS) 

Perform standard changes and provide escalation support for complex technical issues. 

Act as primary technical in critical event management situations including providing support on technical and customer bridges. 

Work client alerts and associated trouble tickets to meet all contractual SLA's. 

Own the resolution of escalated internal and external client issues. 

Work on cross departmental projects with internal and external teams. 

Provide recommendations to Tier 3, Service Delivery team, and management on process, monitoring, or technical improvements. 


Qualifications :

3-5 years of experience with Operating Systems and Application support 

Must be able to multitask.


Qualifications

Application Support/VM WARE/Windows or Linux/Active Directory

Additional Information

All your information will be kept confidential according to EEO guidelines.

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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