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System Support Manager Jobs in Ohio (NOW HIRING)

Provide PC support including Windows operating system and basic networking. * Have the willingness ... Prioritization and time management skillsets. * Ability to communicate effectively, both written ...

Restaurant Support Manager

Canton, OH · On-site

$52K - $55K/yr

Restaurant Support Manager GV Destinations is hiring a full-time Restaurant Support Manager to help ... Comfortable using restaurant systems, reservation platforms, inventory tools, POS processes, and ...

Restaurant Support Manager

Canton, OH · On-site

$52K - $55K/yr

Restaurant Support Manager GV Destinations is hiring a full-time Restaurant Support Manager to help ... Comfortable using restaurant systems, reservation platforms, inventory tools, POS processes, and ...

System Support | Shift: 8am-5pm The Nursing Project Manager is responsible for leading and coordinating nursing-related projects that enhance patient care, improve workflow efficiency, and support ...

Assists in communication of system, hospital, division and unit vision and goals, develops a team ... The Associate Nurse Manager, under the direction of the Nurse Manager, directs and oversees the ...

... system-wide strategy, and apply your legal expertise where it directly supports patient care, the ... Assist the Deputy Chief Legal Officer and Chief Legal Officer in managing the legal affairs of ...

SUPERVISOR: MEDICAL BILLING

Moraine, OH · On-site

$46K - $61K/yr

... support in an efficient and effective manner * Assist management with employee audits, new hire ... Minimum of one year with PPN to obtain knowledge of system, policies, and procedures, or manager ...

The scope of oncology nursing practice will include health promotion and disease prevention strategies, treatment and related physical care of disease management, psychosocial support, and education ...

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System Support Manager information

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

What cities in Ohio are hiring for System Support Manager jobs?

Cities in Ohio with the most System Support Manager job openings:

Infographic showing various System Support Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

System Support Analyst

New Bremen, OH • Hybrid

Crown Equipment Corporation
Trucking • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Crown Equipment Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 259 frontline employees who took The Breakroom Quiz


Job description

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Primary Responsibilities

  • Maintain software currency by evaluating and applying patches and updates as appropriate.
  • Assist in managing and making recommendations for overall life cycle of application.
  • Monitor and optimize systems.  Analyze system and processes to identify possible efficiencies.
  • Create flowcharts, test, debug, document, modify and install software.
  • Perform security administration, such as creating and maintaining user and group accounts affecting data structures and security rights within software applications.
  • Develop system processes and procedures for areas such as user management and monitoring.
  • Integrate proactive monitoring of systems using tools such as Simple Network Management Protocol, Solarwinds, and other tools as applicable.

Qualifications

  • Associate degree in Computer Science or related field or equivalent experience is required.
    • Or high school diploma/GED plus 6+ years of related experience will be considered.
  • Windows Server and UNIX experience strongly desired.
  • Occasional travel (0-5%) is required.
  • On-call and weekend support is required.

Salary/level will be commensurate with experience. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities


What Crown Equipment Corporation employees say

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Benefits

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About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

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