System Support Assistant Jobs in Toronto, ON (NOW HIRING)

Personal Support Worker (PSW) with morning availability

Casual/Part-Time Position
312 Hour Shifts (Mornings, Days & Weekends)
$20.00 + $3.00 Wage Enhancement (where applicable)
Ongoing Recruitment

About Compass Homecare

Compass Homecare provides guided home care solutions rooted in respect, dignity, and compassion. We are committed to understanding each client's unique needs and delivering personalized care that promotes comfort, safety, and independence at home.

Our caregivers are highly trained across multiple disciplines, and our care management team brings extensive experience supporting individuals and families through complex and sensitive situations. With more than a decade of service across the Greater Toronto Area, Compass Homecare has grown into a trusted premium home care provider.

Position Summary

PSWs report to the Client Services Coordinator and are responsible for delivering high-quality personal care and support to clients in their homes, in accordance with individualized care plans and established standards of practice.

This is a casual/part-time position with flexible scheduling based on client needs and staff availability.

Why Join Compass Homecare?

We are committed to supporting our employees with consistent client assignments and meaningful relationships, helping reduce the need for multiple employers while promoting continuity of care.

What We Offer

• $20.00 hourly wage + $3.00 wage enhancement (where applicable)
• Consistent and ongoing client assignments
• Casual/part-time employment
• Flexible scheduling (days, evenings, overnights, and weekends)
• 312 hour shift lengths
• Paid orientation and ongoing professional development
• Mileage reimbursement between client visits
• Employee recognition and rewards program
• Supportive, collaborative, and inclusive workplace culture

Key Responsibilities

• Provide personal care including bathing, dressing, grooming, toileting, and mobility support
• Assist with activities of daily living (ADLs)
• Prepare meals and provide medication reminders
• Perform light housekeeping and laundry duties
• Accompany clients to appointments, errands, and community outings as required
• Provide companionship and emotional support
• Offer respite support to families
• Maintain accurate and timely documentation using electronic charting systems
• Monitor and report changes in client health or environment
• Promote a safe, respectful, and inclusive care environment
• Communicate effectively with clients, families, and members of the healthcare team

Qualifications and Requirements

• Strong verbal and written communication skills in English
• Personal Support Worker certificate from a recognized Ontario program
• NACC certification required for private career college graduates
• Equivalent credentials (RPN, RN, or internationally educated healthcare professionals) will be considered
• Previous PSW or caregiving experience is an asset
• Reliable transportation (vehicle or public transit) to travel between client locations
• Access to a mobile phone and reliable internet connection
• Negative TB test or chest X-ray completed within the last 12 months
• Current CPR and First Aid certification from a recognized provider
• Valid Vulnerable Sector Check completed within the last 12 months

Immunization Requirements

Successful candidates must provide proof of immunization in accordance with client and organizational requirements, including:

• COVID-19
• Measles, Mumps, and Rubella (MMR)
• Tetanus, Diphtheria, and Pertussis (Tdap)
• Polio
• Varicella
• Hepatitis B

Equity, Diversity, Inclusion, and Accommodation

Compass Homecare is an equal opportunity employer committed to fostering an inclusive, accessible, and respectful workplace. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Application Process

This posting is part of Compass Homecare's ongoing recruitment efforts. Applications are reviewed on an ongoing basis, and qualified candidates may be contacted as opportunities become available.

Compass Homecare does not use artificial intelligence (AI) to screen, assess, or select applicants. All applications are reviewed by members of our recruitment team.

Compass Homecare is committed to providing applicants with updates regarding the status of their application. While we thank all applicants for their interest, only those selected to participate in the interview process will be contacted.