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System Support Assistant Jobs in Toronto, ON (NOW HIRING)

We're seeking an experienced System Support Specialist to oversee daily operations, manage client ... Provide customized reporting for clients. * Assist client staff with technical issues. * Manage ...

Receptionist

Montreal, QC ยท On-site

CA$55K/yr

Event & Travel Support * In collaboration with the events team, assist with the planning and execution of client events, including logistics, setup, booking and coordination of vendors. * Support ...

SUPPORT ASSISTANT B

Toronto, ON ยท On-site

CA$36.35 - CA$39.69/hr

Prepares and updates supporting documentation for various program files. * Responds to e-mails ... Coordinates and maintains records, retrieval systems, and databases using computerized management ...

Support, RSBG

Toronto, ON ยท On-site

CA$18.42/hr

If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. This email is only for accommodation requests.

Office Support Professional

Mississauga, ON ยท On-site

CA$19.84 - CA$25.01/hr

Requisition Number : 231649 Cintas is seeking an Office Support Professional to support numerous ... System. This coverage is provided at no cost to employee-partners. Additionally, our employee ...

Junior IT & Operations Support

Toronto, ON ยท Remote

CA$50K - CA$60K/yr

Follow access control runbooks set by the IT Manager; flag anomalies or access requests that fall outside normal scope * Assist with periodic licence audits and access reviews Phone System Support

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System Support Specialist

Mississauga, ON โ€ข On-site

Full-time

Re-posted 3 days ago


Job description

SUMMARY:

Please note this position requires fully on-site support in North York with a mandatory schedule of 6am - 2:30pm Monday to Friday. Remote opportunities are not available for this position.

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We're seeking an experienced System Support Specialist to oversee daily operations, manage client relationships, and ensure the smooth running of our IT systems. The ideal candidate will have a technical background, excellent communication skills, and a proactive approach to problem-solving.

RESPONSIBILITIES:
  • Manage daily operations, including IT systems, client relationships, and project management.
  • Ensure zero downtime of production and test systems.
  • Provide customized reporting for clients.
  • Assist client staff with technical issues.
  • Manage support requests, file and manage documentation.
  • Provide IT-related environment information to suppliers.
  • Ensure customer program integrity and data security.
  • Perform backups, manage virtual machines, and replace hardware components as needed.
  • Liaise with internal and external suppliers to troubleshoot and rectify IT issues.
  • Train client staff on IT appliances and software.
  • Manage consumables and supplies.
  • Develop and maintain positive working relationships with clients.
  • Maintain up-to-date operational reports and lists.
  • Perform other duties as required.
REQUIREMENTS:
  • Diploma or degree in Information technology or equivalent work experience
  • 2+ years of experience in IT systems administration
  • Proficient in IT systems, including virtualization, storage, networking, and database administration.
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work independently and as part of a team, Expertise in dealing with people effectively and politely.
  • Strong team player with excellent communication and interpersonal skills
  • Valid driver's license and willingness to travel periodically within North America.
PREFERRED QUALIFICATIONS BUT NOT REQUIRED:
  • Technical education in IT systems administration, electronics, electrical, radar, laser, or photo
  • Experience with project management, contract administration, and IT project deployment.