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System Operations Manager Jobs in Lumberton, NC (NOW HIRING)

Titan America

Operations/Area Manager

Fayetteville, NC · On-site

Oversee, maintain, and manage all regional operational performance activities, ensuring compliance ... Meets daily production schedules, documents system performance, identifies and analyzes problem ...

Titan America

Operations/Area Manager

Fayetteville, NC · On-site

Oversee, maintain, and manage all regional operational performance activities, ensuring compliance ... Meets daily production schedules, documents system performance, identifies and analyzes problem ...

Titan America

Operations/Area Manager

Fayetteville, NC · On-site

Oversee, maintain, and manage all regional operational performance activities, ensuring compliance ... Meets daily production schedules, documents system performance, identifies and analyzes problem ...

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All JobsSystem Operations JobsSystem Operations Manager JobsSystem Operations Manager Jobs in Lumberton, NC

System Operations Manager information

See Lumberton, NC salary details

$27.6K

$56.6K

$105.6K

How much do system operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for system operations manager in Lumberton, NC is $56,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What does a system operations manager do?

A System Operations Manager is responsible for overseeing and coordinating the daily operations of an organization's IT systems and infrastructure. They ensure that systems run smoothly, efficiently, and securely by managing teams, implementing policies, and troubleshooting issues as they arise. Their role often includes monitoring system performance, planning for upgrades, ensuring data security, and collaborating with other departments to meet organizational goals. They play a key role in minimizing downtime and optimizing system reliability.

What are the key skills and qualifications needed to thrive as a system operations manager?

To thrive as a System Operations Manager, you need strong leadership abilities, operational management experience, and a solid understanding of IT infrastructure, often backed by a bachelor's degree in information technology or a related field. Familiarity with monitoring tools (like Nagios or Splunk), incident management systems, and ITIL or similar certifications are typically required. Excellent problem-solving, communication, and organizational skills help you coordinate teams and respond effectively to operational challenges. These competencies ensure system reliability, minimize downtime, and optimize performance in complex technical environments.

How does a system operations manager typically collaborate with IT and business teams to ensure seamless system performance?

A System Operations Manager routinely works as a bridge between IT and business units, facilitating communication to address system performance and operational needs. They coordinate with IT teams to monitor infrastructure, schedule maintenance, and resolve incidents, while also translating technical updates into actionable insights for business stakeholders. This role often involves attending cross-departmental meetings, setting priorities for system improvements, and ensuring that both technical and business requirements are met for optimal system reliability.

How much is a system operations manager paid?

The average salary for a System Operations Manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. They often require strong technical skills, knowledge of IT infrastructure, and certifications such as ITIL or PMP.

Is a system operations manager a high paying job?

System Operations Managers typically earn above-average salaries compared to many other IT roles, with compensation influenced by experience, industry, and location. They often hold certifications like ITIL or PMP and require strong leadership and technical skills. Overall, it is considered a well-paying position within the technology sector.

What cities near Lumberton, NC are hiring for System Operations Manager jobs?

Cities near Lumberton, NC with the most System Operations Manager job openings:

System Operations Manager jobs near you

Fields Operations Manager

Blanton's Air, Plumbing & Electric

Fayetteville, NC • On-site

$80 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Tired of Being Everywhere and Owning Nothing?

You already know field leadership is more than checking in on jobs.

It's the difference between techs who just show up and A-players who own the outcome.

It's where customer experience is won or lost, call by call.

It's where the standard you accept becomes the standard you get.

But too many companies treat field leadership like a scheduling function instead of a performance-building one.

At Blanton's Air, Plumbing & Electric, Field Operations Manager is a leadership seat.

You don't just check boxes.

You build A-players.

You own the standard.

You drive the numbers every single day.

Why High-Performing Managers Choose Blanton's Real Pay for Real Ownership

$75,000-95,000 base salary + performance-based bonus tied to operational KPIs.

Full Benefits
  • Medical
  • Company-paid dental
  • Vision
  • Life insurance (with family options)
  • 401(k) with company match
  • Immediate holiday eligibility
Career Growth

75+ years strong and scaling toward a $74M operation with 265 A-players.

Leadership Environment

Clear expectations. Real accountability. Authority to fix what's broken.

Values That Mean Something
  • Always Do the Right Thing
  • Always Growing
  • Can Do
  • Be Kind
  • Deliver WOW
The Role

As the Field Operations Manager, you own the performance of your team of field technicians.

Your responsibility is simple: deliver an exceptional customer experience and hit performance targets on every job, every day — while developing your team into A-players and championing the Blanton's standard in the field.

What You'll Do

This is a lead, coach, and hold accountable role.

  • Lead, coach, and hold your team accountable to Blanton's performance standards
  • Serve as a service systems expert, ensuring the team consistently follows Blanton's proven field process
  • Serve as the subject matter expert on Blanton's Service System for field resources
  • Develop technicians into top ("A" player) performers through hands-on coaching
  • Complete ride-alongs each day, following Blanton's process — Bloom scorecard, curbside feedback forms, job reviews, huddle report
  • Schedule and complete 1-on-1s weekly (or bi-weekly with approval)
  • Facilitate team meetings using the L10 (Level 10) framework
  • Champion the Blanton's brand in the field and in the community
  • Own and continuously improve field operating processes
  • Partner with dispatch to ensure the right tech is on the right call, every time
  • Resolve escalations and eliminate breakdowns in communication
How You Win in This Role
  • Revenue and truck goals met
  • Gross profit goal met
  • 5-Star review target attained
  • WOW membership sales target attained
  • Replacement and upgrade sales goal met
  • Right-the-first-time work on every job
  • Core values personified by you and your team
What You Bring Must-Haves
  • HIENTS
  • Demonstrated leadership ability
  • Proven experience in home services
  • Excellent customer service orientation
Nice-to-Haves
  • Proven experience in field operations / trade management (HVAC, plumbing, or electrical)
  • Experience using ServiceTitan, or a related field service management software
  • Advanced trade certifications (HVAC, plumbing, or electrical)
What It Feels Like to Work Here

You're not just managing a schedule.

You're building a team.

You control the standard.

You control the outcome.

Your leadership impacts customer experience, revenue, and your team's growth in real time.

You don't manage technicians.

You lead the team behind every job.

Your Path Starts Here — And It Starts Fast Blanton's Air, Plumbing & Electric

Delivering WOW Since 1951

Blanton's is an Equal Opportunity Employer.

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