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System Operations Manager Jobs in Aberdeen, MD (NOW HIRING)

Window Genie

Operations Manager

Forest Hill, MD · On-site

$35K - $50K/yr

Enter estimates, invoices, refunds, and customer data into the CRM system * Prepare and send ... Experience in home services, field service, or small business operations * Strong written and ...

Jet Blast, Inc.

Operations Manager

Baltimore, MD · On-site

... system services. We proudly support clients in manufacturing, municipalities, utilities, power ... The Role Philosophy Reporting directly to the President of Jet Blast, the Operations Manager is the ...

Lineage Logistics

Operations Manager

Baltimore, MD

$68K - $123K/yr

Manage the warehouse's operational activities including budgeting, labor scheduling, space and ... Experience with Warehouse Management System (WMS) * Demonstrated management skills with emphasis on ...

Ballard Spahr LLP

ARC Operations Manager

Baltimore, MD

$95K - $115K/yr

The primary purpose of the ARC Operations Manager is to support a highly efficient and effective ... Monitor service and resource request system queues and take appropriate action(s). Request queues ...

Harford Bank

Deposit Operations Manager

Aberdeen, MD

Maintains complete knowledge of the payment processing and settlement systems of Deposit Operations ... Manages and tracks various other Bank programs and areas of concern, such as CDARS, JMFA/Advantage ...

PHFM

Field Operations Manager

Baltimore, MD · On-site

... system operation and repair, turf management, and fertilization techniques. * Experience in ... landscape enhancement or installation projects -such as plant selection, bed preparation, pruning ...

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All JobsSystem Operations JobsSystem Operations Manager JobsSystem Operations Manager Jobs in Aberdeen, MD

System Operations Manager information

See Aberdeen, MD salary details

$33.3K

$68.2K

$127.4K

How much do system operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for system operations manager in Aberdeen, MD is $68,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $83,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Operations Manager, and why are they important?

To thrive as a System Operations Manager, you need strong leadership abilities, operational management experience, and a solid understanding of IT infrastructure, often backed by a bachelor's degree in information technology or a related field. Familiarity with monitoring tools (like Nagios or Splunk), incident management systems, and ITIL or similar certifications are typically required. Excellent problem-solving, communication, and organizational skills help you coordinate teams and respond effectively to operational challenges. These competencies ensure system reliability, minimize downtime, and optimize performance in complex technical environments.

How much do system managers make in the US?

System Operations Managers in the US typically earn between $80,000 and $130,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

How does a System Operations Manager typically collaborate with IT and business teams to ensure seamless system performance?

A System Operations Manager routinely works as a bridge between IT and business units, facilitating communication to address system performance and operational needs. They coordinate with IT teams to monitor infrastructure, schedule maintenance, and resolve incidents, while also translating technical updates into actionable insights for business stakeholders. This role often involves attending cross-departmental meetings, setting priorities for system improvements, and ensuring that both technical and business requirements are met for optimal system reliability.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in operational environments. Understanding and balancing these components is essential for effective operations management roles such as a System Operations Manager.

What does a System Operations Manager do?

A System Operations Manager is responsible for overseeing and coordinating the daily operations of an organization's IT systems and infrastructure. They ensure that systems run smoothly, efficiently, and securely by managing teams, implementing policies, and troubleshooting issues as they arise. Their role often includes monitoring system performance, planning for upgrades, ensuring data security, and collaborating with other departments to meet organizational goals. They play a key role in minimizing downtime and optimizing system reliability.

What does a systems operations manager do?

A systems operations manager oversees the daily functioning of an organization's IT systems and infrastructure, ensuring system reliability, security, and performance. They coordinate technical teams, implement procedures, monitor system health using tools like monitoring software, and respond to incidents to minimize downtime.

What is the highest salary for an operations manager?

The highest salaries for a System Operations Manager can exceed $150,000 annually, especially in large corporations or industries like technology and finance. Factors such as experience, certifications, and geographic location influence compensation levels, with senior roles and those overseeing large teams or complex systems earning the most.
What cities near Aberdeen, MD are hiring for System Operations Manager jobs? Cities near Aberdeen, MD with the most System Operations Manager job openings:
System Operations Manager jobs near you

Operations Manager

Window Genie of Bel Air Aberdeen and Parkville

Forest Hill, MD • On-site

$35K - $50K/yr

Full-time

PTO

Posted 6 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Profit sharing
  • Training & development

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes through window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and more. We are a fast‑growing, locally owned franchise, and we’re looking for a hands‑on Operations Manager who can help run the day‑to‑day business while delivering an exceptional customer and employee experience.
This role is ideal for someone who is equally comfortable running operations, managing people, performing CSR duties, and jumping in as a technician when needed. You’ll be the owner’s right hand — helping drive growth, maintain quality, and ensure the business runs smoothly.
What You’ll Do (Key Responsibilities)

Customer Service & Office Operations

  • Manage incoming and outgoing phone calls
  • Schedule jobs, callbacks, and onsite estimates
  • Coordinate delays or changes in schedule with customers and technicians
  • Enter estimates, invoices, refunds, and customer data into the CRM system
  • Prepare and send customer estimates online and on-site
  • Assist with customer emails and manage the owner’s customer‑facing inbox
  • Speak with customers about additional services and upsell when appropriate
  • Perform light marketing tasks such as email/text blasts, robocalls, and social media updates
Field & Technician Support

  • Provide services in our five core categories: window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and supplemental services
  • Ensure efficient use of materials and maintain proper stock on vehicles
  • Keep company vehicles and equipment clean, serviced, and in good working order
  • Complete invoices and follow work orders accurately
  • Cross‑train in related service areas to support technicians as needed
Leadership & Business Operations

  • Oversee daily workflow and ensure jobs are completed efficiently and professionally
  • Support, coach, and coordinate technicians to maintain high-quality service
  • Monitor KPIs such as job completion rates, customer satisfaction, and schedule efficiency
  • Assist the owner with operational planning, staffing, and process improvement
  • Help maintain a culture built on Family, Respect, Integrity, and Customer Satisfaction
  • Represent the business professionally in all customer and vendor interactions
What We’re Looking For

Required

  • Minimum 2 years of administrative, customer service, or operations experience
  • Experience in home services, field service, or small business operations
  • Strong written and verbal communication skills
  • Detail‑oriented with strong data entry and organizational skills
  • Professional appearance and personality
  • Positive attitude and commitment to excellent service
  • Ability to work independently and lead others
  • Proficient with computers, CRM systems, scheduling tools, and Microsoft Office
  • Clean driving record
  • Physical ability to lift and move ladders and work up to 40’ on a ladder
Preferred

  • Prior technician experience in window cleaning, pressure washing, or related services
  • Experience managing or supervising a small team
  • Comfort with upselling and customer retention strategies
Benefits

  • Competitive pay with bonus opportunities
  • Paid training
  • Supportive, family‑oriented team culture
  • Opportunity to make a direct impact on the success of the business
Join a Team Where Your Success Is Our Success

We are actively interviewing for this position. If you want to be more than an employee — if you want to help build something and be a key part of a growing business — apply today and our hiring manager will follow up.